Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.42

4.4 Rating 1,001 Reviews

88 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall just at poor service and not to my expectation. I was inform that if I paid thru priority service, IAS will not be able to follow up on behalf but I don't understand why because priority service is just to speed up my application but not on the services to follow up on my application. Anyway, I email on 29/9 that I have submitted my application but no reply, yesterday I also email to informed that I have yet received any feedback follow by a other email I received from courier service that the processing application had being received on 13/9, also no reply from IAS. Again, I send another email that I have received my application result to IAS attached with the letter but still no reply until now. Frankly speaking, I would expect at least a reply to acknowledge my email but so far nothing at all. Disappointed with the services and thanks for help me on the application. Regards, Lee Sa”

Helpful Report

(London) - Posted 8 years ago

“they helped secure urgent immigration advice at the time needed”

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(Cheshire & North Wales) - Posted 8 years ago

“I got good advise, but follow up did not happen within the agreed time frame”

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(Glasgow) - Posted 8 years ago

Dear Mr Niggli, I am glad to hear the advice you received was good. Please respond to the email I have sent you so I can look into how long it took for you to receive your written confirmation and the timeframe agreed. Kind regards IAS

Posted 8 years ago

“Its really reliable and no fuss as long as its straight forward.”

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(Liverpool) - Posted 8 years ago

“Good”

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(Leicester) - Posted 8 years ago

“Appointment and information shared was good was encourgaed not to take any notes as the advice provided this would be provided in writin. no follow up received numerous weekly calls to obtain no one ever called back. Very poor service will now have to use alternative company menaing more cost. Please select your immigration service carfullly it is so important avoid this company.”

Helpful Report

(London) - Posted 8 years ago

Dear Mr Cooke, I am sorry to hear that you haven't received the written confirmation of advice given during your advice session. Please reply to the email I have sent so I can ensure that you receive your advice in writing. Kind regards IAS

Posted 8 years ago

“Excellent as far as Mr Newnes was concerned. He was particularly helpful. I do however doubt once piece of advice which he advised he would have to check with his supervisor. That advice was I could use the premium service at GBP 500. I did doubt it, as I do now. I am in New Zealand and cannot fathom how that would be possible. I need someone to definitively advise on that and put it in writing - that I send all paperwork and my passport by courier to London for you guys to deal with it - it runs against the information on the official government site so excuse me for having doubts. If you could advise? Additionally I had arranged a 10am your time 9pm my time call through Abigail and was getting messages at 9:20 asking for my preferred call time. I am in New Zealand with a time difference. I don't like my whole evening ruined waiting for you to call as pre arranged. As it was a first call my confidence wavered. It came back with Mr Newnes but I doubt the advice his supervisor supplied. Thanks”

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(Southampton) - Posted 8 years ago

“Very good service and nice people. IAS they know how to help. I am with them 8 year.I really trust for your service I got my refugee status .now I am doing my British citizen. I am very happy with you many thanks.”

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(Leeds) - Posted 8 years ago

“My name is Dolapo and I would like to say I received an excellent service from the Team led by "Ono Okeregha" and in fact I have started recommending IAS already. Top guys!”

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(Leicester) - Posted 8 years ago

“The advice over the Skype interview was helpful. However, there are two significant complaints: (a) Although someone called me to ask for my Skype details, and the relevant details were sent by me well in advance, these details were never forwarded to the person who was actually supposed to call me on the appointed time. This ended up creating a lot of confusion and wasted time. (b) I was told that a write-up would be made of the advice that I was given during the Skype interview, and sent to me. This *never happened*. Since the advice was fairly straightforward I didn't follow up on it, but it's also something that should not have simply been forgotten about.”

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(Reading) - Posted 8 years ago

“I have used ias for the second time and I am more than happy to recommend their services. the staff is friendly and very competent. AFter the meeting that we had all our equities were answered in a timely matter by email.”

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(Norwich) - Posted 8 years ago

“I was very impressed with their service. They were very knowledgeable and they were very helpful and offer lots of reassurance I would gladly recommend them to anyone who may need Immigration service or advice.”

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(Cardiff) - Posted 8 years ago

“Natalie was just the best all round. She made sure we had all the correct documents ready in plenty of time before the application. She responded to all of our questions clearly and in a timely fashion. We would both definitely recommend Natalie and IAS to anyone seeking immigration advice and guidance when it comes to navigating their way through the myriad of obstacles facing those who wish to start a new life in the UK.”

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(Peterborough) - Posted 8 years ago

“I'd like to express my thanks to both Natalie Dolan and John Cahill at Liverpool IAS. This is the second time I've used their services and on both occasions I've found them to be very professional, and they've always got the job done with the desired results.”

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(Wakefield) - Posted 8 years ago

“My immigration advisor at the Liverpool branch was Natalie Dolan and she was a great supportive advisor who answered my emails/questions even while she was not working/on annual leave holiday. She helped me throughout my wife's visa application at all times, giving great advice. Very good communication skills, helpful, informative and will go that extra mile to help out. I will definitely recommend Natalie to my family/friends. Also I will definitely stay with her for my wife's future applications. 10/10 Thank you so so so much Natalie for everything!”

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(Hounslow) - Posted 8 years ago

“More than impressed with the service I received with IAS,especially with my case worker (Danielle Blake) whose professionalism and insight superceded my expectations with a positive outcome!!!”

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(Republic Of Ireland) - Posted 8 years ago

“Best service ever Everyone in this service are real kind to the clients and they are very helpful! Recommended for all”

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(Glasgow) - Posted 8 years ago

“Best service ever Everyone in this service are real kind to the clients and they are very helpful! Recommended for all”

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(Bath) - Posted 8 years ago

“Best service ever Everyone in this service are real kind to the clients and they are very helpful! Recommended for all”

Helpful Report

(Cheshire & North Wales) - Posted 8 years ago

“Best service ever Everyone in this service are real kind to the clients and they are very helpful! Recommended for all”

Helpful Report

Posted 8 years ago

Immigration Advice Service is rated 4.4 based on 1,001 reviews