Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.40

4.4 Rating 1,017 Reviews

87 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Natalie Dolan from IAS Liverpool represented me and I am overwhelmed with the support and hard work and effort she put into winning my case .. She was very professional and made me feel always comfortable and safe in her compitant hands ..”

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Posted 8 years ago

Thank you for your review!

Posted 8 years ago

“IAS took the time to review our case having been let down by another organisation. Natalie Dolan worked her magic and kept us grounded in an extremely difficult time.”

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Posted 8 years ago

“We have had a great experience using IAS Liverpool, Natalie has been a great help and always replies promptly. Highly recommended .”

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Posted 8 years ago

“We came to IAS in Liverpool in great distress following months of fruitless negotiations with the UK Immigration authorities which lead to my American wife of twenty years being asked to leave the country. Within the first few minutes of talking with Natalie Dolan at IAS, I began to believe that something may be possible to end the nightmare we had lived for many months and that my wife could be returned to me in the UK. Natalie's guidance and continual reassurance, but more especially her perseverance, resulted in a very speedy handling of our case and the return of my beloved wife to us in the UK. Thank you all at IAS and especially to Natalie. Roy E”

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Posted 8 years ago

Thank you so much for your review!

Posted 8 years ago

“They have resolved the immigration matter I had”

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Posted 8 years ago

“We were very pleased with the service. Natalie Dolan took care of our visa application, advised of where are application was at and everything went smoothly. The price was on the steep side, but I guess most of these services are pretty expensive.”

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Posted 8 years ago

John, Thank you for the review of our services, we are really pleased you found our process to be a smooth one. We keep our pricing competitive to the rest of the industry, whilst maintaining top levels of customer service and well trained staff.

Posted 8 years ago

“My case advisor was Ms. Natalie Dolan in the Liverpool IAS office. She was very profesional, thorough, helpful, very quick to reply to emails, I can honestly keep going on. Thanks IAS for the great service and for employing great people. Cheers, Ammar Sohaiki”

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Posted 8 years ago

“We were trying to move my family back from Australia to England and were getting so much conflicting advice from every authority. As soon as we spoke to Natalie Dolan, a huge weight lifted and she stepped us through the process helpfully and informatively. We owe her much thanks.”

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Posted 8 years ago

Thank you so much for your review!

Posted 8 years ago

“Excellent and quick reply, got money back so we can apply again when husband reaches 18600 threshold in few months.”

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Posted 8 years ago

“The gentleman I spoke to was ill, he had a cold which he apologised for but was unable to give me the advice I needed, and what he did give me was incorrect. The biggest waste of money I have ever spent. Will not be suggesting you to anybody.”

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Posted 8 years ago

ms agudelo-escavar , All of our advisors are qualified by the OISC and trained to give immigration advice. Please contact me on the number I have Emailed to you so that we can investigate this further.

Posted 8 years ago

“Natalie Dolan from IAS helped me to put together my FLR application for my wife and was always accessible when I needed her input. Very knowledgeable and very clear - there were so many grey areas that I couldn't clear up any other way and I couldn't have done it without her. Exceptional support and would highly recommend that anyone having to make these complicated applications should employ IAS to help them avoid the many pitfalls and maximise the chances of a successful result.”

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Posted 8 years ago

We are so glad to hear you had such a good service from Natalie. She prides herself on customer excellence as you know. Combined with her experience makes her a perfect partner for complex immigration issues.

Posted 8 years ago

“I had an experience with IAS which prove a very good top standard services. A very expert accurate solicitor who checked everything step by step. He did not miss any single required document. IAS provided a very comprehensive effective cover letter in which referring to the specific law was dominant. The work was supervised by senior lawyer who had been satisfied before submitting the application. It was a very good start and end experience for me and I recommend IAS to all who need such services.”

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Posted 8 years ago

Thank you for your review!

Posted 8 years ago

“Posted an inquiry and did not receive any replies, would have expected at least a confirmation of receipt?”

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Posted 8 years ago

Hi Mr Scott, I have checked over our system and cannot seem to find anything for you. I have Emailed you a direct contact number for our offices so you may contact us when you are available next. Many Thanks

Posted 8 years ago

“I was glad, IAS helped me to win my appeal; but I struggled to get feed back from my case worker especially after the appeal hearing and waiting for the appeal outcome; which took many months. In summary; I expected a periodic feedback on the situation of things ad the waiting perio could be discouraging and lengthy.”

Helpful Report

Posted 8 years ago

Mr Orji, Thank you for your review and we appreciate the feedback regarding more regular updates. The appeal process can be a lengthy one without many changes, but some tweaks to our communications will show you and other customers we are still working hard on your case. We are glad we were able to help with your appeal and that we were successful with our work.

Posted 8 years ago

“The solicitor my husband and I worked with, Natalie Dolan, was amazing. She truly seemed to care about our case and was always there to answer our questions and concerns. Even after our case ended, Natalie was still willing to help us while we were going through a tough time. We cannot say enough good things about Natalie.”

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Posted 8 years ago

Mrs Begonia, Thank you so much for your feedback regarding Natalie Dolan. I have Emailed her your comments, and I am sure she will be thrilled to hear how happy you have been with our service to you.

Posted 8 years ago

“IAS were very efficient friendly and understanding Was a pleasure dealing with this company As”

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Posted 8 years ago

“I I appreciate”

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Posted 8 years ago

“My immigration status took a while but it worth the wait by keeping out of trouble with criminal offences. Best advice to all, Keep clean.”

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Posted 8 years ago

Mr Rickets, Thanks for taking the time to write a review about our service.

Posted 8 years ago

“My experience was over all very good. The whole team was very well informed and efficient. I have and would definitely recommend this company.”

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Posted 8 years ago

Mrs Thacker, Thank you for your kind words, we work very hard to ensure we give a professional and current service to all.

Posted 8 years ago

“I am very pleased that for the 4th time IAS has helped me win my case to be able to stay sith my family in the uk. Ive had amazing lawyers throughout and I am very pleased with Bola whom was always at hand to respond to me whenever I have any questions and this helped me to stay positive throughout the application.”

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Posted 8 years ago

Immigration Advice Service is rated 4.4 based on 1,017 reviews