Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.42

4.4 Rating 1,001 Reviews

88 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,001 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An honest advice for anyone looking for help. DO NOT use IAS immigration Advice Service! Their whole "advice" strategy is build around making sure you pay the initial GBP1000+ to them, once you're in, everything changes. My first point of contact was friendly and professional but once I paid IAS, the solicitor assigned to me did not speak proper english, I had to correct all the application. The Solicitor submitted the application with basic mistakes such as my DOB (I mean that) and had the carelessness to never answer most of my important emails. I was so shocked by how unprofessional the service was. I complained to several senior personnel at the company. Non of them has replied to date - Not Surprised (since 03/2021). Use your money wisely and spend few days searching the many other professional law firms out there. Do not fall for google sponsored search traps.”

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Posted 1 year ago

“It was a real pleasure dealing with ias especially my caseworker Marie Nguekam, highly professional, very polite and genuinely a nice person. Thanks for your help and support. I am very happy to give 5 stars”

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Posted 1 year ago

“I want to get a work”

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Posted 1 year ago

“Very professional and helpful.”

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Posted 1 year ago

“Absolutely amazing service, very professional and friendly, giving us the opportunity to express all out fears and concerns but receiving support and hope. Mrs. Samantha Cretten is such a pleasure to talk to, making things very clear in a very professional manner.”

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Posted 1 year ago

“Mr Jason Griffiths was a fantastic help. Providing us with a great insight and knowledge of the immigration visa options for my fiancé. We left the meeting extremely confident in the decision to be made and will be using IAS full package to move forward. Thank you Jason Griffiths”

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Posted 1 year ago

“Spoke to Jason Griffiths wgo explained everthing very clearly , will be going for the full service to obtain our sponorship licence”

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Posted 1 year ago

“I am hearing to alot of people this sevice is so quick really i checked self this service is so quick then other services”

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Posted 1 year ago

“I had an advise session with Charlene Phillips and was left completely satisfied. Charlene made sure that I understood everything we said, she was patient and more than happy to help me with any questions I had. She was polite, punctual and very professional.”

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Posted 1 year ago

“Be wary of IAS. They are only attentive and full of promise at the start. They’re only after great reviews as Jason Griffiths was persistent on asking for twice on different platforms that you won’t be able to resist but write it, just to get it over with - even before any real work starts. The only thing they are good at is making you wait for them to reply to you. You will be turned over to their paralegal (a lawyers assistant) who seems like they are just in training. If you ask for someone else more experienced- you will feel their contempt for asking for a better service based on their short and curt replies that do not answer your questions at all. I was turned over to Judith Gonzales and Crystal McGowen. To schedule a first meeting with them - it needed their coordinator to give them a nudge. It took over 2 weeks. Meanwhile I was already back in my country as I was advised by Jason to have my Visa processed instead of staying in the US. I still had up to 5 months to stay there. As I have been living and working abroad for over 13 years, we now have unnecessary moving expenses like additional rent and getting basic necessities for it. ‘Inconvenience’ does not even cut it! After several weeks of emails unanswered I had to put my foot down and ask to have Judith replaced by Crystal. She seemed more knowledgeable during the video meeting. They tried to assign me with another. Here comes the scheduling again. Some guy was reassigned to contact me but he backed out and was eventually replaced by Crystal- apparently. At that point I was left to wonder who will then be my caseworker. They have so many people working for them-but no work was getting done! Crystal sent another IAS Confirmation document for me to sign that still had Judith as the Caseworker. The same document that was initially sent by Jason. They sent it 3 times over a period of 2 months. It still was not updated! I worked on the several documents required on my end. I have uploaded and completed about 80% of it in under a week. They did not even acknowledge it. I had to ask and insist on their reply after a month or so. They just said they can access my Dropbox and nothing else. There’s about 9 stages of their process to do for me. They can’t even get us to complete stage 1. I understand that some stages might not need as much time but I am not hanging around for them to waste mine. At the rate they are going, it would probably take them a year or more to check. In the end, I demanded for my Refund. It took way more time for them to do so without even giving you any breakdown of the details why it only amounts to what they deem should be refunded to you. Working with them is an insult to your intelligence. I do not recommend IAS to anyone at all.”

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Posted 1 year ago

“Unfortunately, I must say that I am incredibly dissatisfied with the service I have received from IAS. My previous caseworker failed to provide adequate support and left me in a vulnerable position. To make matters worse, she neglected to create a file containing all of the attachments I had sent, resulting in my having to resubmit everything to my new case worker. Given the high fees I have paid for this service, I find this incompetence and disregard for my naturalization process to be completely unacceptable. Immigration services must take their client's needs and concerns seriously and provide the support and attention necessary to ensure the process goes smoothly. Unfortunately, I feel that IAS has failed to meet this standard.”

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Posted 1 year ago

“Ms Dina Modi provided us very clear legal opinions. She contacted us precisely at the scheduled time, carefully listened to our requests for advices and addressed these questions extremely well. She followed up with a report on our deliberations, the contents of which were clear and incisive. We also found the front end of IAS to be excellent - taking instructions, linking with a solicitor and scheduling the interview with the solicitor.”

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Posted 1 year ago

“I am happy”

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Posted 1 year ago

“Please help me I want job in Canada i”

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Posted 1 year ago

“I tried to use IAS for a spousal visa application. Twice, they got the time wrong by quoting me UK time for the initial phone call and telling me it was California time. So I never actually had a call with an advisor. Then they never refunded by £150 initial fee. I'm very dissatisfied.”

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Posted 1 year ago

“My wife and I recently had a phone interview with Mr. Mark Rigby, a lawyer with the IAS related to my eligibility for obtaining dual US/UK citizenship under dual descent. Our discussion lasted appx 45 minutes and was very well received. Mr. Rigby's advice was very thorough and comprehensive, and we received a digital hardcopy of all that was discussed via email. Mr. Rigby was very competent and well versed in all aspects related to our enquiry and we would highly recommend his assistance for those seeking advise with regard to obtaining dual citizenship.”

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Posted 1 year ago

“They helped me with get a visa for my partner, but overall it was a bad experience. The paralegal that they assigned to me took days or weeks to respond to my emails. I think she only made the process more difficult and lengthy. Thanks to her my application was delayed and I didn't get to spend Christmas with my family. I would advise against using them, the process is not that difficult to do alone.”

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Posted 1 year ago

“I spoke with Simon Magava and he was really helpful. He took time to go through my information and explain in detail what we would need to get in place and examples of what we would need. The written confirmation was detailed and had extra details which we hadn't directly discussed, but which are of use.”

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Posted 1 year ago

“I had an appointment set for the 22nd of March at 1:15 pm. To be at this appointment in time, I had to lose a few hours of work. But there was no one at the appointment. Nobody warned me about anything and I have not received any email of changes. When I asked to be refunded, they told me that this will maybe be possible after an investigation that will last 14 days. So I lost hours of work, I haven't received the service for which I paid, I was not warned of any change, but they were not even able to refund me right away. They need to investigate. It's ridiculous, when I tried to call them for some explanations, they were very careless. The service they offer is absolutely ridiculous and useless, and I regret having trusted them.”

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Posted 1 year ago

“Christian wood terrorist from UK long time kill people and have a big group from the please no go here this is not solicitor this is very very big group please no goo Christian wood terrorist terrorist terrorist terrorist”

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Posted 1 year ago

Immigration Advice Service is rated 4.4 based on 1,001 reviews