Immigration Advice Service Reviews

Name: Immigration Advice Service
Address: Ashwood House, Ellen Street, Oldham, United Kingdom
Rating: 4.40

4.4 Rating 1,009 Reviews

87 %

of reviewers recommend Immigration Advice Service

Company Reviews

Metrics

Info

4.4

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

020 9411 1966

Email:

info@iasservices.org.uk

Location:

Ashwood House,
Ellen Street,
Oldham
United Kingdom
OL9 6QR

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Immigration Advice Service 5 star review on 24th February 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marie was a pleasure to work with. This was for my initial meeting where everything was explained to me in depth. Marie answered all my questions and was incredibly polite and kind through the entire process. I am so looking forward to working with the entire team in the near future. Thank you all!”

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Posted 10 months ago

“I booked a consultation call with Matheo Di Battista (one of IAS UK immigration case workers) and it wasn't useful at all. Simply it was a waste of my time and money, never again! When i scheduled this call through client service (Ogesh), i genuinely asked if i can ask application specific questions during the consultation call as i am in the process of completing my application online, and they said that is all fine. With Matheo on the call i wasn't able to ask any specific application question as he referred to another service which will cost me 3 times more and he only gave generic answers that i already know about. The service wasn't at all what i originally expected. The only query that I had about visa route and type on the IHS application, Matheo wasn't even able to answer it as he gave answers that doesn't even exist on the IHS website. When i offered to share my screen on the teams call so he see that what he is saying doesn't exist on the website options, he again referred to another service of IAS UK. Very incompetent and that's not a service i would expect from IAS UK. Don't waste your money unless you are after high-level generic answers from the consultation call which costed me £200 an hour. I wrote to client service (Ogesh) explaining the situation and obviously no reply!”

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Posted 11 months ago

“We had a virtual meeting with Mark Rigby. After a few technical difficulties, we were finally able to get down to business. Mark was extremely helpful and clearly knew what he was talking about. He gave informative feedback on our situation and helped us ascertain our way forward. He also provided some guidance on a separate but related matter, which was really appreciated. Overall, we are very happy with the service we received.”

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Posted 11 months ago

“Marie Nguekam. She was a great help. Thanks so much.”

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Posted 11 months ago

“Nicholas Lee was very helpful helping us with our situation”

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Posted 11 months ago

“I got an appointment with Emma Bashford, and had a thorough understanding of the immigration laws. She was very helpful and even went beyond to help me. I would strongly recommend to ask for her specifically if you are considering booking an appointment with them.”

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Posted 11 months ago

“The recommendations and advise provided by Mike Rigby was top notch.”

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Posted 11 months ago

“I had a few queries with regards to the ILR Pathway and i spoke to Dina Modi about it. She was quite helpful and resolved all of my doubts. Dina also gave me some additional advice about the essential documentation required and I found her to be friendly, knowledgeable and very approachable. I found the IAS to be quite professional in their dealings and I would definitely recommend them.”

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Posted 11 months ago

“Don't waste your time: First of all I arranged an appointment with the advisor and paid advance for booking for my visa application unfortunately I have to cancel my appointment immediately after I made a payment. They decided to deduct £30 from my paid fees even I cancelled my appointment within an hour or so, they said I will receive the rest of the money within 14 days, I called on 15th day to ask my refund the person was rude and said it is 13th day so I have to wait for 1 more day and will receive my refund by tomorrow, I didn't know they wouldn't count weekend. Now after 19 days I am still waiting for my refund, this is ridiculous. They wouldn't even think once to deduct the admin charges and will make their client wait for refund and keep them chase. Also, the advisor whom my appointment was booked clearly mentioned in their email that the appointment was only booked to understand my case so that means I have to be prepare to pay more again for an advise which I was not sure how long normally it will take and how much more money I have to pay. They will make you fool if you do not see how many people were already were fooled in the past by reviewing their experiences. Better check the reviews before you register or book an appointment. Hoping to receive my refund soon.”

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Posted 11 months ago

“I am very pleased with the service from IAS. I had a situation where I accidentally applied to the wrong visa and was rejected. The UK Visa site can be hard to navigate through and IAS was there to save me. I wanted to mention Samantha Cretten specifically. She was absolutely amazing. She helped me solve my visa issue very quickly, as I have a work trip out of counrty coming up. Samantha gave excellent and very specific advice on how to reapply for the correct visa. I felt extremely taken care of by Samantha as if I was one of her own family members. She went above and beyond her remit and even helped me with my new application. Not only did she give me the best advice but she helped me troubleshoot issues and helped with questions I had. Her responses were quick, within minutes and she really made me feel taken care of. She went above and beyond the call of duty. Thank you so much Samantha!!!”

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Posted 11 months ago

“I contacted the Immigration Advice Service for assistance in looking at the possibility of entering and staying in the UK for an extended period to help care for a family member. IAS was quick to respond to my inquiry and, after confirming my details, arranged my initial advice session with Charlene Phillips, who was terrific but was professional enough to realize my case was complex, so she quickly arranged another session at no additional cost with one of her colleagues. My next session was with Samantha Cretten, who I found to be highly knowledgeable about UK immigration laws, as she was very informative and helpful. She made considerable efforts to find a solution to my problem. Although it was determined my unique case was unworkable and that I would not qualify for a visa, it was not because of Samantha’s lack of trying but rather my ineligibility. Despite this misfortune, I highly recommend consulting with Samantha Cretten, as she is highly professional and relentlessly focused on achieving results for her clients.”

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Posted 11 months ago

“Mark was helpful and informative. My fiancee and I now know what we need to consider before taking further action.”

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Posted 11 months ago

“My appointment was with Marie Nguekam. She was on time over the video call and professional. She explained and responded to my questions in a way that really helped me understand all the pertinent points she was sharing with me. The written report was sent to me the same evening and the summary facts listed there clearly showed that Marie had fully understood this complicated case.”

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Posted 11 months ago

“Such a big lie. Our f3 case petition date was July 2009. But we are still waiting for interview appointment. Our priority date hasn't been updated in visa bulletin yet. So it would definitely take lot more than 10 years”

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Posted 11 months ago

“Samantha Cretten during our video call was very informative, professional and very straight forward to deal with. We just had an initial consultation to answer some questions regarding the visa application and her knowledge helped us to make decisions regarding the next step in our application process. Thank you Samantha!”

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Posted 11 months ago

“I am very satisfied with the service I have received from IAS. I was assigned a very dedicated case worker by the name of Kinza Malik. She worked with me endlessly, comforted me in times of depression and gave me hope in times of need. She believed in me and my case when I didn’t believe in myself and for that I am ever so Grateful for such an excellent case worker. She really is the best and I would recommend her to Anyone in need of an immigration specialist. Both Kinza and IAS had helped me and turned my life around. They really are the best! Ps. If you are looking for a case worker, I HIGHLY recommend Kinza Malik!”

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Posted 11 months ago

“Mark Rigby was very helpful and gave me all the advice that I needed.He answered all my questions efficiently and effectively. I was happy and satisfied with all the information given to me.The level of professionalism was amazing.”

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Posted 11 months ago

“I was able to make an appmt wth Ms Ershad easily. Ms Ershad was extremely professional and efficient in her assessment of our circumstances and the status of our previous application to the Home Office. Her explanations were concise and clear and helpful. I would be delighted if she's assigned to work on my case.”

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Posted 11 months ago

“Very kind and patient on the phone.”

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Posted 11 months ago

“Dina displayed a high level of professionalism. I sought guidance on a specialized and intricate legal matter and found her to be knowledgeable and skilled in this area.”

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Posted 11 months ago

Immigration Advice Service is rated 4.4 based on 1,009 reviews