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Imbue Lighting Reviews

5.0 Rating 640 Reviews
100 %
of reviewers recommend Imbue Lighting
Company Reviews Product Reviews
156
 Metrics Info
5.0
Based on 640 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Imbue Lighting Reviews

About Imbue Lighting:

Imbue Lighting are manufacturers of unique interior lamps and light shades. We have our retail outlet in Menai Bridge & Beaumaris, Isle of Anglesey, UK. plus our website.
We create our very special lampshades using lokta paper, embroidered sheets and screen printed washi papers - all backed with lighting backing ensuring rigid, safe and strong lamp shades.

Visit Website

Phone:

01248422612

Email:

info@imbuelighting.co.uk

Location:

21 High Street, Menai Bridge, Anglesey, LL59 5EE
Menai Bridge
LL59 5EE

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Bridgette S
Verified Buyer
“I purchased a lovely, large rectangular 'feather' design lampshade that exceeded my expectations. It's tricky judging colours and scale online but I think Imbue's website is excellent in this regard and also very easy to use. I inadvertently clicked on the 'collect from store' and I live 205 miles away; a lovely guy 'phoned me to make sure that I did indeed want it posted and checked the address. It arrived the next day very well packed. I would recommend this company unreservedly.”
Helpful Report
Caroline P
Verified Buyer
“Fantastic, prompt, friendly service. Lovely unique products. we bought a pendant shade and a wall shade and are delighted with both. Thank you”
Imbue Lighting 5 star review on 3rd July 2020
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Hannah F
Verified Buyer
“Imbue is a lovely business to deal with - friendly, helpful and efficient. We have now bought eight lampshades of 4 different styles/designs. We are thrilled with all of them. They look so much better than in any phograph. we purchased diffusers for the overhead pendant lights. these shades are well made and different. Delighted customers who unreservedly recommend Mandy and team at Imbue.”
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Anonymous
Verified Buyer
“Lovely to buy from! The shop provide a fast service and delivery. Not my first time buying from the shop, would absolutely recommend!”
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Elaine H
Verified Buyer
“Lovely website with amazing customer service from my live chat to seek help with the order through to a call from the company confirming dispatch. The items arrived promptly, well packed, of good quality and as described. I have no hesitation in recommending this company.”
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Mary E
Verified Buyer
“I'm so happy with my large two tiered Red Batik lampshades.”
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Rhian H
Verified Buyer
“I realised that a friend of mine was coming up to a special birthday and has recently moved house. I contacted Imbue lighting and within the week the lamp was ready for pick up. They went “the extra mile” for me. My friend was absolutely delighted with her gift. Thank you so much.”
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Margo H
Verified Buyer
“Beautiful lampshades, very good quality and the service was excellent, especially with the covid issue,”
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Mary
Unverified Reviewer
“I love my new shades, stunning! Glad I chose the larger size.”
Imbue Lighting 5 star review on 17th June 2020
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Elaine H
Unverified Reviewer
“Amazing customer service from the first call to request samples, the second to help me with my order and the last to let me know they were on the way. The quality is lovely and I’m so pleased with my new shades. Thank you”
Imbue Lighting 5 star review on 17th June 2020
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Nicola N
Verified Buyer
“Shades are stunning. Love them, exactly what I was looking for. Excellent service and well informed on delivery. Thank you”
Imbue Lighting 5 star review on 11th June 2020
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Sue J
Verified Buyer
“The service from Imbue lighting was second to none. The website was easy to navigate, and I even received a phone call to let me know when the shade would arrive with me. The shade is beautifully made and exactly what I wanted for my hallway. I would definitely purchase again.”
Imbue Lighting 5 star review on 11th June 2020
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Nicola J
Verified Buyer
“Lovely lampshade, really good quality. One of many I have bought and they are all beautiful. I'll definitely be buying more items.”
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Linda M
Verified Buyer
“Fantastic customer service and beautiful finished products that fit perfectly into our rooms. Expert advice in choosing the size of shades ,extra swatches for consideration around the colour pallete I’d gone with , suggestions for lampbases , courtesy call when the product was being sent out for delivery. All in all a five star experience using Imbue lighting .”
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Yvonne D
Verified Buyer
“I am delighted to have stumbled upon Imbue Lighting. Service was excellent and my new lampshade arrived very quickly. The shade is so eye catching and very different from the run of the mill shades available in the shops and online. I am a very happy customer.”
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Jill B
Verified Buyer
“My second order of two more shades. They look lovely both lit & unlit. Customer service is excellent.”
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RIchard &
Verified Reviewer
“To everyone at Imbue...thank you so much for our wonderful lamp shades...we purchased a small free-standing table-lamp and a drum lamp-shade...both in batik star flower grey...and we are absolutely delighted with them. We have visited your shop in Menai a few times and have always been impressed by your creativity and style...and we love small family-oriented businesses! We were also amazed that delivery was made within a week of ordering. To everyone...support small businesses throughout this difficult time...it’s good to buy artisan items that have so much more meaning than the generic stuff available in the bigger stores. Will be recommending to friends and colleagues and will endeavour to order more items in the future...hopefully visit you on Ang1esey in the not-too-distant future. Take care.”
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Mrs June H
Verified Reviewer
“WOW. I am so happy with my recent purchases. From requesting the brochure, choosing the shades and table lamp and ease of ordering. FANTASTIC. Quality of product is AMAZING and delivery was prompt and faultless. We will definitely be back!!! Thank you so much.”
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Susan B
Verified Buyer
“Fantastic lamp shades, great quality and excellent service. I will definitely be ordering again.”
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Jill M
Verified Buyer
“Absolutely delighted with my lamps and shades in the 'Bee' theme. I love being able to communicate directly with a small business who obviously value their customers. Be warned! the products are so well made and beautiful I'm now looking at Pink Cherry Blossom design for my bedroom.”
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Imbue Lighting is rated 5.0 based on 640 reviews
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