iGrass Reviews

Name: iGrass
Rating: 4.83

4.8 Rating 138 Reviews

97 %

of reviewers recommend iGrass

4.8

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000 884 339

Email:

manager@igrass.co.uk

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iGrass 5 star review on 19th December 2022

James Henson

Syntheticlawns4u Scotland

Syntheticlawns4u Scotland

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am literally laying on the grass right now! It is amazing!! We can't even be bothered to finish pegging it as it's so nice! The quality I was so worried about but I couldn't be happier... I Had the loveliest driver deliver the grass helping us, but the "IN HOUSE" experience I received from Vicky was unreal! I have been on the phone and made many calls, emails and submitted many quotes over the past few weeks, but made the decision to use iGRASS and it was simply from the lovely service I received from Vicky that made me realise where I wanted my money to go. I had a tight budget that I had to stick too, which she helped me get the best quality grass best experience and best price I could have asked for! So much money and effort goes into a big project and I have no regrets on using iGRASS - the company that helped us complete the garden. We cannot thank you enough!! Plus - the Neighbours are already thinking they would like iGRASS in their garden now ! Perfect customer service, thank you Nicci Bater Gardens”

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Posted 5 years ago

“Hi Vicky, The delivery service was outstanding. Thank you and your team! I have received a call an hour before delivery, which gave me enough time to get there on time and the driver was extremely pleasant and helpful! I had my grass in less then 24h from the payment! Well done to you all! Have a lovely day! With regards, Ernesta.”

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Posted 5 years ago

“Vicky, thank you for all your help, the customer service you have provided has been outstanding.”

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Posted 5 years ago

“Working with Vicky at iGrass was a pleasure, very efficient service from beginning to end and extremely helpful at getting delivery made to site quickly. Wouldn’t hesitate to recommend. Katy Jones SCOTSCAPE Contracts Coordinator”

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Posted 5 years ago

“I always rely on iGRASS they are my first choice everytime. The high quality grass samples I showed my customer tipped me in their favour, to supply and install for them over my comptletition. Vicky is always at the end of the phone to help and Jim gives me great techinical support and advice. Thank you. Bristol's Finest Grass.”

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Posted 5 years ago

“IGRASS is a friendly, efficient company to deal with. And a great asset to my landscaping company with everything an installer could ask for !”

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Posted 5 years ago

“I am over the moon with the grass from iGrass. And really impressed with the fast delivery and really happy with the customer service.”

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Posted 5 years ago

“Our play area job is complete and all parties are Happy. Thank you very much for the information and support in getting this one off problem solved. I must say that the iGrass experience has been very good throughout mainly due to Ben's diligence. Thank You very much iGRASS”

iGrass 5 star review on 9th January 2019

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Posted 5 years ago

“I contacted iGrass and have been delighted with the service, I received samples which I passed onto my client, with the decision made, I contacted Ben at iGrass who set up an account for me, took the order and arranged delivery, it was all straightforward and quick. I was advised by email of a delivery date and the courier called in advance so I could be around to take delivery, I look forward to dealing with iGrass again.”

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Posted 5 years ago

“Thank you iGRASS for the fast turnaround on our order and dealing with the various changes made. Delivery arrived on the day as agreed and the driver phoned to advise of his ETA which was a nice touch. Client & residents are pleased with the result. Just need a few dry days to get it all sanded out! Phil - Libra Construction”

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Posted 5 years ago

“I purchased the iGRASS in August, iGRASS is a very friendly and efficient company to deal with, I would thoroughly recommend them to any tradesman or business that is looking to buy artificial grass and the products to go with it. I have since recommended iGRASS to many others.”

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Posted 6 years ago

“I was very pleased with the iGRASS product. The delivery service and the driver was helpful and he phoned when he was 30 minutes away. My customer is over the moon with her choice of grass, and the realistic nature of the grass. I will definitely be back to order again. Thanks , Daniel of DC Gardens Hemel Hempstead”

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Posted 6 years ago

“Each time we order there is a friendly and efficient service from the iGRASS team and prompt delivery too. Vicky goes that extra mile to make sure each of our sales go through smoothly. Mark Downes Landscaping”

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Posted 6 years ago

“I was very impressed with the service I received from iGRASS, and help was always there when I needed it. BAILEY'S LANDSCAPING SOLUTIONS”

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Posted 6 years ago

“I have been using IGrass as a supplier for Artificial grass for over 3 years. Their service has always been brilliant however big or small job is. They quote for items immediately and are proactive in offering advise and support when placing an order. Items are always delivered really quickly and efficiently. They have also been really helpful with troubleshooting unforeseen occurrences post instillation.”

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Posted 6 years ago

“Excellent service and products from Vicky at IGrass. Always on hand to help with samples and advice. Vicky is the first person we turn to for all our artificial grass installation supplies. Eden Landscape Design, Basingstoke”

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Posted 6 years ago

“"Being installers of grass we decided to try iGrass for an install, selecting Ivy 25mm grass. Ordered and paid via telephone with friendly and helpful staff providing lots of information. The grass arrived quickly and within the time frame I asked for all carefully packaged up. The quality of the Ivy grass was better then I expected and at competitive prices. The install was very easy using this grass which provided a great finish to the garden area" John Ford Get the Lawn”

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Posted 6 years ago

“We are a repeat customer of igrass. Their products are fantastic and the customer service is second to none. VIcky is our account manager and nothing is too much trouble for her. We highly recommend this company. Bernice Earthscape Horticultural”

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Posted 6 years ago

“We were delighted with the service. The ordering process was very easy and we felt like valued customers throughout with timely personal updates. The grass itself is top. It has transformed how we use the garden.”

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Posted 6 years ago

“Service I received was second to none. Very helpful getting grass to me with quick turnaround, and great quality grass will be using again. Thanks, GSB Gardens and Ground work.”

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Posted 6 years ago

iGrass is rated 4.8 based on 138 reviews