ID Card Centre Ltd Reviews

Name: ID Card Centre Ltd
Address: Radiant House, 1A Studland Road, Northampton, United Kingdom
Rating: 4.70

4.7 Rating 877 Reviews

93 %

of reviewers recommend ID Card Centre Ltd

4.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ID Card Centre Ltd:

Leading supplier of ID cards, ID card printers, ID card printer ribbons, lanyards and associated products to organisations large and small.

Visit Website

Phone:

01604422422

Email:

sales@idcardcentre.co.uk

Location:

Radiant House,
1A Studland Road,
Northampton
United Kingdom
NN2 6NE

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ID Card Centre Ltd 1 star review on 28th May 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrific Experience. Broken Hardware, Slow/Non-Existent Replies.”

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Posted 2 years ago

“Very easy software to use. The company was extremely helpful. Cards were of great Quality and very Clear Photos and artwork”

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Posted 2 years ago

Hi Martin, thank you for taking the time to leave such a positive review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Excellent service I ordered 2 Evolis Badgy 200 Ribbons for next day delivery and my order arrived well before12pm I would highly recommend this company”

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Posted 2 years ago

Hi Betty, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“I wanted to let you know that I was a bit sceptical about all the lanyard sellers out there and wasn’t 100% sure of any of them and didn’t want to use Amazon. I came across your website and took a chance. I am delighted to tell you that your service has been fantastic, great communication, lovely lady helped me when I wasn’t sure if card had gone through or not and she was so helpful. Then the items arrived today by UPS and when I opened them I was very impressed with the quality and design. I could not have asked for better products and I am so glad I did take that risk ☺”

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Posted 2 years ago

Thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Brilliant speedy service thank you”

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Posted 2 years ago

Dear Sophie, thank you for leaving us such a great review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. We look forward to working with you again in the future.

Posted 2 years ago

“Delivered very quickly in time for our event which was within 3 days of ordering!”

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Posted 2 years ago

Dear Toby, thank you for leaving us such a pleasant review. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. We look forward to working with you again in the future.

Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

Hi Clare, thank you for taking the time to leave us a positive review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team.

Posted 2 years ago

“I phoned up to confirm they had the cleaning cards I needed in stock - they confirmed they had 19 packs. I placed the order, all confirmed and received them the next day - so far so good. Opened the package - wrong cards, for a totally different machine. It then took over a week of not getting replies to calls and emails before they eventually admitted they didn't have what I'd ordered, that the website codes and descriptions were wrong (even though they've still got the same page up now), and that they would issue a full refund. Shocking service.”

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Posted 2 years ago

Dear Simon, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with us wasn’t a positive one, and we’ve looked into this to see what we could’ve done better. Unfortunately, there is a shortage of cleaning cards for certain printer models due to ongoing manufacturing issues across the world. Because of this, we were mistakenly advised by our supplier that another model of cleaning kits by the same manufacturer would be compatible with your printer, and regretfully this information was incorrect. Your refund has now been processed. We are now investigating the issue thoroughly with the supplier so we can rectify the mistake and prevent it from happening again. Please accept our sincere apologies for this matter. We can assure you that we make sure we assist our customers in every way possible, and we hope you’ll give us another chance to put things right in the future. Please feel free to reach out to customerservice@idcardcentre.co.uk to discuss your experience and share any further suggestions. Kind regards, ID Card Centre Ltd

Posted 2 years ago

“Great service”

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Posted 2 years ago

Dear Julie, thank you for leaving us a great review. We're pleased to see that our hard work is paying off, and we look forward to working with you in the future.

Posted 2 years ago

“Good service, fast delivery.”

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Posted 2 years ago

Thank you for leaving us such a positive review. We’re delighted to see that our hard work is paying off, and we look forward to working with you again in the future.

Posted 2 years ago

“Contacted as another retailer had let me down with the information I need to be able to order the correct part. Answered my query quickly enabling me to get an order raised ant the good I needed fast. Top class service”

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Posted 2 years ago

Dear Rob, thank you for leaving us such a wonderful review. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Excellent Service, thank you”

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Posted 2 years ago

Dear Gavin, thank you for leaving us such a lovely review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. We look forward to working with you again in the future.

Posted 2 years ago

“Great service, far too many emails though.”

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Posted 2 years ago

Thank you for taking the time to leave us a positive review. We’re pleased to know that you were satisfied with your experience with us and have passed your feedback onto our team. We look forward to working with you again in the future.

Posted 2 years ago

“Delivery was quick and the product is just what we needed, thanks!”

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Posted 2 years ago

Thank you for leaving us such a lovely review. We look forward to working with you again in the future.

Posted 2 years ago

“Good customer service and fast delivery 👍”

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Posted 2 years ago

Hi Muhammad, thank you for taking the time to leave such a positive review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“Reliability is everything, and even though just a small order, I was VERY grateful that it all arrived on time.....”

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Posted 2 years ago

Dear Jeremy, thank you for leaving us such a great review. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“so easy to order and came super quick. Great service. The products I ordered work perfectly and are just as described”

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Posted 2 years ago

Hi Natashka, thank you for taking the time to leave such a positive review. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“I got my products after 2 months. In this time period, they did lots of stories. They sent me a quote, and after that, they charged me £150+ for the same products. They continued chasing me for some different materials which I didn't want to get. Overall I did lots of hassle with them.”

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Posted 2 years ago

“Quick delivery!”

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Posted 2 years ago

Dear Sherrill, thank you for leaving us a great review. We’re delighted to see that our hard work is paying off. Thanks again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“first time customer, great service, quick delivery”

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Posted 2 years ago

Hi Steven, thank you for taking the time to leave such a lovely review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. We look forward to working with you again in the future.

Posted 2 years ago

ID Card Centre Ltd is rated 4.7 based on 877 reviews