ID Card Centre Ltd Reviews

Name: ID Card Centre Ltd
Address: Radiant House, 1A Studland Road, Northampton, United Kingdom
Rating: 4.71

4.7 Rating 885 Reviews

93 %

of reviewers recommend ID Card Centre Ltd

4.7

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ID Card Centre Ltd:

Leading supplier of ID cards, ID card printers, ID card printer ribbons, lanyards and associated products to organisations large and small.

Visit Website

Phone:

01604422422

Email:

sales@idcardcentre.co.uk

Location:

Radiant House,
1A Studland Road,
Northampton
United Kingdom
NN2 6NE

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ID Card Centre Ltd 1 star review on 28th May 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I clearly wrote down my address as Canadian one, with a Canadian postal code, a Canadian city and province. They ended up sending it to someplace in the UK. I'm not sure who's fault it is but this has been a terrible experience. **update: they tell me they have already reshipped by express, that they made a mistake. This was 6 days ago, and the tracking number does not scan. Total nuisance of a company.”

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Posted 5 years ago

Thank you for taking the time to provide us with your feedback. Please accept our sincere apologies for the experience you have received. I would like to assure you this certainly isn’t our usual level of service. Unfortunately the country had been input incorrectly on your order and was subsequently missed on our quality checks. I would like to assure you the relevant admin team have been retrained to ensure this does not happen again. I have tried to call you to discuss this further however I have been unsuccessful in contacting you so we have emailed you with an update on your order. Many thanks Kayleigh ID Card Centre

Posted 5 years ago

“Awesome service. The team went above and beyond to deliver a great product.”

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Posted 5 years ago

“We needed some new lanyards for staff security passes and were very impressed when they arrived. The quality is good and the holders very sturdy. The order was processed and shipped within a couple of days and we can only recommend this company.”

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Posted 5 years ago

“This is the first time I have used ID Card Centre Ltd and I can’t fault them; delivery was fast and communications excellent. Thank You.”

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Posted 5 years ago

“I have been using the ID Card Centre for years, I cannot fault this company, great staff fast delivery.”

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Posted 5 years ago

“I ordered a 3-in-1 hole punch which has turned up with the measuring gauge - waiting for somebody to get back to me”

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Posted 5 years ago

“Our cards arrived promptly. We would recommend ID Card Centre.”

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Posted 5 years ago

“Andrew Glenn is excellent to work with; very competent, friendly, efficient, and diligent. I hope to work with him more in the future.”

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Posted 5 years ago

“A printed needed to be returned. From the time I raised the fault it took almost 7 weeks for it to be returned, and I had to chance the process as i had not heard anything for a month”

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Posted 5 years ago

“Very prompt professional service ,would definitely recommend”

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Posted 5 years ago

“Always provide a great service”

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Posted 5 years ago

“Excellent, speedy delivery. Richard also took care to query our design with us to make sure it looked as good as possible. Great service”

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Posted 5 years ago

“The order was taken effeciently and received delivery next day”

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Posted 5 years ago

“Great phone customer service, listened to my needs, Kate Cleaver very helpful. There was a gap I identified, in that, I knew packs of 25 could no longer be supplied, yet the original quote I received was for a bag of 25. That issue was dealt with by Kate, but I did end up paying more per unit than the original quote, because of the smaller pack size only being available.”

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Posted 5 years ago

“fantastic service, arrived on time and the product is excellent. very happy”

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Posted 5 years ago

“No fuss, fast delivery.”

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Posted 5 years ago

“Quick, reliable, polite”

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Posted 5 years ago

“Brilliant service. Ordered my cards at 3pm and was ready to collect by 1pm the following day”

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Posted 5 years ago

“ID Card centre were able to meet our timeframe and needs with no problems at all. They were easy to deal with and really nice, as well as providing a great service. The lanyards that we ordered were as requested and are really great.”

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Posted 5 years ago

“Excellent service. The team are very responsive and orders are shipped quickly. Good quality product at a good price.”

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Posted 5 years ago

ID Card Centre Ltd is rated 4.7 based on 885 reviews