ID Card Centre Ltd Reviews

Name: ID Card Centre Ltd
Address: Radiant House, 1A Studland Road, Northampton, United Kingdom
Rating: 4.70

4.7 Rating 877 Reviews

93 %

of reviewers recommend ID Card Centre Ltd

4.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ID Card Centre Ltd:

Leading supplier of ID cards, ID card printers, ID card printer ribbons, lanyards and associated products to organisations large and small.

Visit Website

Phone:

01604422422

Email:

sales@idcardcentre.co.uk

Location:

Radiant House,
1A Studland Road,
Northampton
United Kingdom
NN2 6NE

Write Your review

Tell us how ID Card Centre Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ID Card Centre Ltd 1 star review on 28th May 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy transaction process. Value for Money and a lot cheaper than we have been paying for the same product Delivery timescale was good too. Regularly updated and kept informed”

Helpful Report

Posted 2 years ago

Thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. We look forward to working with you again in the future.

Posted 2 years ago

“Very pleased with my purchase, took it out of the cover, plugged it in and away we went, designing and printing. Excellent product.”

Helpful Report

Posted 2 years ago

Hi Manny, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. We look forward to working with you again in the future.

Posted 2 years ago

“Great products and service always”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team.

Posted 2 years ago

“Ordered printer ribbon and printer software both paid, still not received anything no tracking info just emails to leave feedback etc. Poor.”

Helpful Report

Posted 2 years ago

“Excellent Service, i was in depeserate need of some stationery and i ordered it for next day, i called up the customer service and they allowed me to pick it up same day!”

Helpful Report

Posted 2 years ago

Hi David, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“Excellent. Let down by couriers UPS who gave a poor service.”

Helpful Report

Posted 2 years ago

Dear Herbert, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. On the other hand, we are disappointed to hear about your experience with UPS, and would like to assure you that we are following up to identify the issue. We would like all of our partners to hold the same standards as ID Card Centre. Thank you again for taking the time to share your experience with ID Card Centre, we look forward to working with you again in the future.

Posted 2 years ago

“Great service, very helpful & responsive”

Helpful Report

Posted 2 years ago

Hi Reg, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“An extremely efficient service. Within half an hour of placing my order, I was notified that it had been dispatched, and it was delivered to me well within 24hrs.”

Helpful Report

Posted 2 years ago

Dear Donna, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Used a couple of times and have always been very prompt.”

Helpful Report

Posted 2 years ago

Hi there, thank you for taking the time to share your experience. We’re pleased to know that you have had a positive experience with us and have passed your feedback onto our team. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“Next day delivery service still not recievied!”

Helpful Report

Posted 2 years ago

“Ordering was easy, but would like receipt to be issued straight after payment, rather than a day later via email. Cost of delivery cheaper than our previous supplier, but still expensive. Royal Mail would cost less.”

Helpful Report

Posted 2 years ago

“Good communication and fast delivery”

Helpful Report

Posted 2 years ago

Dear Anthony, thank you for leaving us such a great review. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“I was really impressed with the quality of the ID cards, the photos were crystal clear with bright colours. They arrived the day after ordering which was fantastic. I will definitely use them again when we next need ID cards.”

Helpful Report

Posted 2 years ago

Dear Matt, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Easy to order, very quick delivery, would definitely recommend. Thank you”

Helpful Report

Posted 2 years ago

Dear Shelley, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Very quick response.”

Helpful Report

Posted 2 years ago

Hi there, thank you for sharing your positive experience with us. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Very quick professional service”

Helpful Report

Posted 2 years ago

Hi Vicky, thank you for taking the time to leave such a positive review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

Hi there, thank you for taking the time to leave a review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

“Quick delivery times and easy to order. Product good quality.”

Helpful Report

Posted 2 years ago

Hi there, thank you for leaving us such a great review. We’re delighted to read about your positive experience with us. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 2 years ago

“Hello, I buy the software and asked for download link and activation code. On the phone I said that I have database ready to print with .card extension from cardimaging or cardpresso and the lady said it will work. When I download the demo version I open and see that this software is completely different and not usefull for me. Even though I don't activate the software I send request to return the softwafe on phone, chat support and email. And they said thay will contact so later I got an email that the software is shipped by post. I will not receive the software and send it back to the sender. You must send me back the money I didn't use nothing from you. Misserable customer support...”

Helpful Report

Posted 2 years ago

Dear Darko, We’re sorry to hear that your experience with us wasn’t a good one. Unfortunately, due to the software being a downloadable license that cannot be controlled once supplied, we are unable to offer any refunds on the product. If you would like to discuss your issue any further, please contact customerservice@idcardcentre.co.uk. We will be happy to assist. Kind regards, Claire Brian Customer Experience Manager ID Card Centre Ltd

Posted 2 years ago

“Great service very quick”

Helpful Report

Posted 2 years ago

Hi Caroline, thank you for taking the time to leave such a positive review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 2 years ago

ID Card Centre Ltd is rated 4.7 based on 877 reviews