ID Card Centre Ltd Reviews

Name: ID Card Centre Ltd
Address: Radiant House, 1A Studland Road, Northampton, United Kingdom
Rating: 4.70

4.7 Rating 877 Reviews

93 %

of reviewers recommend ID Card Centre Ltd

4.7

Based on 877 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About ID Card Centre Ltd:

Leading supplier of ID cards, ID card printers, ID card printer ribbons, lanyards and associated products to organisations large and small.

Visit Website

Phone:

01604422422

Email:

sales@idcardcentre.co.uk

Location:

Radiant House,
1A Studland Road,
Northampton
United Kingdom
NN2 6NE

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ID Card Centre Ltd 1 star review on 28th May 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and extremely helpful. Will definitely recommend and use again.”

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Posted 3 years ago

Hi Kerry, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Thank you again for your review, and we look forward to working with you again in the future!

Posted 3 years ago

“easy ordering and quick delivery”

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Posted 3 years ago

Dear Steve, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. We look forward to working with you again in the future.

Posted 3 years ago

“Prompt reliable service every time!”

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Posted 3 years ago

Hi Peter, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“Extremely happy with the recent purchase. i would like to extend my special thanks to Andrew who helped me select the right key card that i was looking for the system. Finally, found a long term supplier for my hotel business. highly recommended and amazing team.”

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Posted 3 years ago

Hi VijayKumar, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“Arrived quickly, Alex was very quick in responding to me via e-mail and I'm very happy with my purchase :)”

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Posted 3 years ago

Dear Alexander, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 3 years ago

“The team were fantastic, turned my order around in super quick time, couldn't do enough for me, explained the process to me and really helped me out! more importantly the cards arrived on time and look fab. will deffo use them again.”

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Posted 3 years ago

Dear Liz, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 3 years ago

“Wouldn’t supply the goods even though I only ordered basic blank cards.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback. I can confirm that we have looked into this issue for you. Due to the nature of the equipment ID Card Centre supplies, we work alongside the Metropolitan Police and their Project Genesius initiative to prevent the sales of equipment for illegal purposes, and as such we have a legal duty to perform rigorous checks on each order. This, coupled with a lack of staff training, meant that your order was challenged unnecessarily. We can only apologise for this error, and we have now rectified the issues that led to this. If you’d like to discuss your experience further, please email us at customerservice@idcardcentre.co.uk. We hope you’ll give us another chance in the future. Kind regards, ID Card Centre Ltd

Posted 3 years ago

“Fast efficient service thanks Next day delivery excellent”

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Posted 3 years ago

Hi Mike, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“thank you fo qualty”

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Posted 3 years ago

Dear Ahmed, thank you for leaving us a positive review. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again, we look forward to working with you again in the future.

Posted 3 years ago

“Fantastic quick service!”

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Posted 3 years ago

Hi Lorraine, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“We've been using the ID Card Centre to supply our offices overseas with door access items for three years now. Export has been smooth as the paperwork has always been impeccable. As a result, Customs clearance has been quick and easy. Staff response times have always been rapid, attention to detail is sharp and prices are very competitive. Absolutely no hesitation in recommending.”

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Posted 3 years ago

Hi Geoff, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 3 years ago

“The best team in the planet to work with.”

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Posted 3 years ago

Hi there, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“2nd time we've used ID Card Centre - great service, great prices and speedy delivery. Thank you.”

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Posted 3 years ago

Hi Rachel, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“A fabulous response and delivery of an excellent product. Thank you. I will come back for more when needed.”

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Posted 3 years ago

Dear Claire, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 3 years ago

“Website is easy to use and delivery is quick. VAT invoices are automatically sent so there is no chasing. Recommended.”

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Posted 3 years ago

Hi Maggie, thank you for taking the time to leave such a fantastic review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“Je recommande fortement ID Card. C’est vendeur honnête et la communication passe bien avec eux.❤️🔥 Mais il y’a un problème la livraison dure juste pour deux colis quittant l’Europe ( Angleterre) pour le Togo( Afrique) ça dure plus de 2 semaines.”

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Posted 3 years ago

“Excellent service and a speedy delivery.”

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Posted 3 years ago

Hi there, thank you for leaving us such a wonderful review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 3 years ago

“Great service thanks”

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Posted 3 years ago

Hi Ian, thank you for taking the time to leave a positive review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“It was easy to order the product I needed and the delivery was fast even though I opted for the standard postage it came with two days.”

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Posted 3 years ago

Hi James, thank you for taking the time to leave such a great review. We’re pleased to know that you enjoyed your experience with us and have passed your feedback onto our team. Customer satisfaction is at the heart of every interaction, and we strive to go above and beyond for you. We’re delighted to see that our hard work is paying off. Thank you again for your review, and we look forward to working with you again in the future.

Posted 3 years ago

“Fantastic could not ask for a better service”

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Posted 3 years ago

Hi Derek, thank you for leaving us such a fantastic review. We’re thrilled to read about your positive experience with us, and our team will be delighted to read what you wrote. Customer experience and satisfaction is our priority, and your review shows that our hard work is recognised. Thanks again for your kind words, we look forward to working with you again in the future.

Posted 3 years ago

ID Card Centre Ltd is rated 4.7 based on 877 reviews