iCollectClothes Reviews

Name: iCollectClothes
Rating: 4.95

5.0 Rating 30,233 Reviews

99 %

of reviewers recommend iCollectClothes

Company Reviews

Metrics

Info

5.0

Based on 30,233 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About iCollectClothes:

iCollectClothes is a FREE used/unwanted clothes collections service that raises funds for charities. We can collect your clothes donation from your home or your place of work, and your used/unwanted items will help raise funds for charities. Your chosen charity will receive £200 for every tonne of clothes collected.

Visit Website

Phone:

0344 879 4417

Email:

info@icollectclothes.co.uk

Location:

Unit 3 Capstan Centre, Thurrock Park Way, Tilbury
RM18 7HH

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iCollectClothes 5 star review on 15th June 2023

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We left our box out before the specified time, clearly labelled icollectclothes but it wasn't collected, despite receiving an email to say it had been 😞 Always had very good experiences before so hopefully a one-off. We will try again next week. Thank you.”

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Posted 1 day ago

“Great service collected on time will use again”

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Posted 6 days ago

“Worst company ever they don’t turn up to collect anything”

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Posted 1 week ago

“This is my second time using I collect, always on time, no issues at all.”

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Posted 1 week ago

“I am more than impressed with - i collect clothes. It is super easy to make an appointment, and leave all your donations outside the house. Everything is collected at the appointed time and a thank you email received shortly afterwards. I never see a single person!”

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Posted 1 week ago

“Efficient as always. I would highly recommend using their services”

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Posted 3 weeks ago

“Had my second collection today fantastic service and lovely and polite staff. Would highly recommend this company”

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Posted 3 weeks ago

“Came on time, polite man would definitely recommend”

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Posted 3 weeks ago

“Very good service, will use again and again. Thanks again.”

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Posted 3 weeks ago

“A very convenient and quick service to use. They are always very reliable and on time when collecting donations. I would definitely recommend as the funds goes towards very important causes.”

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Posted 1 month ago

“Very easy and good customer service”

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Posted 1 month ago

“I had to cancel my morning booking as I had moved from the flat and previously spoke to someone saying an afternoon booking would be suitable as the flat would be vacant, understandably I was told I couldn’t be given a specific time as only a few hours prior are times slot released. I got an email saying the collection would be between 8:15 and two hours. I cancelled the collection. On the morning I got a call from someone who went on a tangent about it would be nice if I had sent a message to let them know, he wasn’t pleasant. When I said I responded he said they have nothing of the sort. I said someone by the name of Jordan responded, he said “ we have no one by the name of jordon here and proceeded to say I’ve been reaching out to lots of people and you don’t know who yove spoken too, needless to say he was extremely rude and then said I don’t have to speak to you, you get on with your day and hung up. Big fail on customer service. Screen shots attached.”

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Posted 1 month ago

“I absolutely love service so quick and reliable and the driver is always lovely and there always great full for all donations big or small I've just booked my 4th collection”

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Posted 1 month ago

“I've started using this service when I have a clear out. Really easy to book, just booked my 3rd collection.”

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Posted 1 month ago

“Very reliable easy to use and very friendly have used a few time's now nothing ever a problem always very helpful. Very happy with this service.”

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Posted 1 month ago

“Very reliable. Will be using them again.”

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Posted 1 month ago

“Brilliant service , highly recommend”

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Posted 1 month ago

“Well organised, kept informed my emails Picked up when arranged”

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Posted 1 month ago

“Excellent service polite on time very pleasant will definitely be using them again”

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Posted 1 month ago

“Collection on time that was given”

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Posted 1 month ago

iCollectClothes is rated 5.0 based on 30,233 reviews