Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

“From the start of the bidding process Phil was always on hand to guide us through. After our property was sold Eden always kept us up to date with each stage of the purchase; which reassured us everything was on track. Thank you both. We would definitely recommend this new way of selling a property. From Mr & Mrs Storr”

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Posted 6 years ago

Dear Patricia, Thank you so much for taking the time to provide your fantastic review. Our team are dedicated to progressing your sale as fast and efficiently as possible whilst constantly keeping you updated. It is great that both Phil and Eden were on hand to help every step of the way I will be sure to pass over your kind words to the team they will be thrilled. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Extremely impressed at the service, excellent communication throughout and always kept us informed of where we were in the process and next steps.”

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Posted 6 years ago

Dear Pardip, Thank you so much for providing a review this is fantastic to hear. We are elated that you found our staff impressive and you were regularly updated throughout your journey with us. Our staff take great pride in delivering a high level of service to all customers and we are pleased that this came across during your transaction. Thank you, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Simon from the auction team was really helpful. He was always one email away whenever I had any questions. Thank you”

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Posted 6 years ago

Thank you so much for taking the time to provide your review and rating. Its fantastic that you found Simon helpful and that he was there for you throughout your transaction. Good luck for the future. Kathryn Customer Service Team Iam Sold

Posted 6 years ago

“Great survive keep I up to date with what was going on”

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Posted 6 years ago

Dear Lynn, Thank you for your 5 star review, its great that you were kept up to date by our team and that you have received a great service. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Have just purchased a property through IAM Sold Ltd online auction. Overall process was very good and they are also very good at keeping in touch and updating you on the status throughout. Would definitely use them again. Only downside is I find the auction fees to be rather steep and may put a lot of people off bidding on many properties.”

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Posted 6 years ago

Dear Michael. Thank you for your great review. It is brilliant to know that you have received an overall good service from IAM Sold. Our staff are committed to a high level of excellent customer service and it is fantastic to know that you have benefited from this and have given us a 5 star rating. Thank you again for your recommendation. Lots of luck for the future Abbey IAM Sold Customer Service Team

Posted 6 years ago

“Having never done an online auction befor I was a little apprehensive. No need, the sale was carried out with expert and friendly communication and the property sold very quickly. I would not hesitate to use I Am Sold again.”

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Posted 6 years ago

Dear Esme, Thank you very much for your great feedback We are delighted to hear that you have had a positive experience with IAM Sold. We pride ourselves in providing a quick and easy process for both buyers and sellers along with delivering excellent customer service, It is brilliant to know that you have benefited from this. All the best for the future Kind regards, Abbey IAM Sold customer service team

Posted 6 years ago

“I like to give five star service especially for after auction service from Michelle. Prompt communication across all parties , resolving issue timely for quick completion.”

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Posted 6 years ago

Dear Sajid, Thank you so much for taking the time to provide your review. It is fantastic that Michelle provided prompt responses and your transaction was resolved in a timely manner. Good luck for the future. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Very happy to use this service, stressful though it is buying a house and meeting deadlines, ‘I am sold’ made it as easy as it can be with regular check ins to keep you up to date. The single person with whom I had all my dealings was very nice in every occasion (Thanks Simon) thanks again.”

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Posted 6 years ago

Dear Mr Haywood, Thank you for taking the time to leave your fantastic review, we really appreciate this. One of our main focus points is to make the sale or purchase as easy as possible for our customers. We are overjoyed that you were able to experience the stress free way of selling your property through IAM Sold with regular updates and contact from Simon. Lots of luck for the future, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“I was very impressed with all aspects of IAM Sold Ltd , the fees are unbelievable for the work carried out . I was kept informed a every milestone achieved , my advisor Jennifer was very helpful , informative and extremely courteous .”

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Posted 6 years ago

Dear Ann Marie, Thank you so much for your review. It is fantastic that you were impressed with all aspects of our company this is wonderful to hear. In regard to the fees we are clear and transparent and it is for the buyer to take the fee into account and make their own decision on whether this modern day auction solution is right for them. The Reservation Fee is a standard fee of £6,000 (incl. VAT) or 4.2% of the sale price - whichever is greater. The fee is to exclusively reserve the property from sale and covers our's and the Partner Agent's operating and marketing costs has been for a lot of our happy customers. However, we always welcome feedback so we may constantly evaluate and improve our services. I will be sure to pass over your feedback to Jennifer she will be elated that you have left a 5 star review. All the best for the future. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“NOT REALLY SURE WHAT THEY ACTUALLY DID”

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Posted 6 years ago

We are sorry to see that you are unhappy with the service you have received. Whilst we do strive to get things right first time, we apologize that we were not able to this time. However, we pride ourselves in building trust by delivering an excellent service to our customers and your feedback comments are concerning to us. Please contact us to discuss this matter further either by email: CustomerServices@iam-sold.co.uk or by telephone: 0191 6053209 so we may look into this matter further. Kind Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Can’t thank this company enough they have been amazing and always kept me in the loop of what was happening sold our house in less then a week amazing will definitely recommend”

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Posted 6 years ago

Dear Stephanie, Thank you for taking the time to provide your review this is fabulous to hear. We aim to keep our clients updated every step of the way and are delighted that you received a five star first class experience. It is great that you would also recommend us to others. All the best for the future, Kathryn Customer Service Team IAM-Sold

Posted 6 years ago

“From the start of the process to the house being sold it was a very smooth process.”

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Posted 6 years ago

Thank you for providing your 5 star review. Its great that you had a smooth process during your transaction from beginning to end. All the best for the future. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Many thanks for you efficient service. We were kept fully informed of the progress throughout the procedure.”

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Posted 6 years ago

Thank you so much for your great review. Its fantastic that you were kept fully informed throughout your transaction and you had an efficient service from our staff. Kindest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Very easy to work with, communication was great.”

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Posted 6 years ago

Dear Peter, Thank you for your 5 star rating this is great. Its lovely that you found the team easy to work with and the communication was good. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Excellent staff, very helpful and polite. Would definitely recommend and use again! Thanks for your time and contribution to the buying of my first home, I couldn’t be happier! Very much appreciated thankyou.”

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Posted 6 years ago

Dear Mitchell, Thank you for taking the time to provide your 5 star review this is fantastic to hear. We are so elated that you found our staff to be excellent and you would use us again. Good luck in your new home. Warmest Regards, Kathryn

Posted 6 years ago

“Fantastic from start to finish. The sale went from being what I thought would be a simple procedure, however due to unforeseen circumstances the property had, it was more tricky. It was becoming a nightmare to sell in the short timeframe I had. However everyone at IAM Sold helped me all the way to get the property sold at a fair price. I was advised, informed and guided the whole way to the finish line”

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Posted 6 years ago

Thank you so much for providing your excellent feedback this is great to hear. We are elated that you found the service provided by our staff fantastic we pride ourselves on delivering a bespoke service and are happy that you have benefited from this. Experiencing the motivation and willingness of the sale team is always a bit of a buzz. Its great to hear that our team achieved a great sale price for you. Following the sale you are then in communication with the Sales Progression team who are always dedicated and passionate in progressing the sale and keeping you updated every step of the way. Based on your experience with us we are truly delighted with your five star review. Good luck for the future. Kindest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Great service from start to finish Thank you”

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Posted 6 years ago

Dear Jonathon, Thank you for your five star review. We aim to provide a great service throughout and are glad that you got to experience this first hand. Good luck for the future Sarah Customer Service Team IAM-Sold

Posted 6 years ago

“EFFICIENT , RELIABLE SERVICE , WE WERE KEPT INFORMED THE WHOLE WAY THROUGH THE PROCESS”

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Posted 6 years ago

Dear Sedley, Thank you for your great review. Our Sales and Sales Progression Teams offer a highly reliable service. You are guaranteed to be kept informed and up to date on a regular basis throughout the whole transaction. Kindest Regards Sarah Customer Service Team IAM-Sold

Posted 6 years ago

“Very helpful specifically Karen who kept me updated on a regular basis nd was always pleasant and informative.”

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Posted 6 years ago

Dear Carol, Thank you for sharing your 5 star experience with us this is great. I will pass over your kind words to Karen she will be pleased that you found her service helpful. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

“Super experience...the staff were very professional and very friendly. Lots of correspondence via telephone and email and extremely helpful in my purchase via auction. I would recommend IAm Sold and would happily use the site again. Thank you very much to all of you st IAM Sold.....😊😊”

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Posted 6 years ago

Dear Maria, Thank you for taking the time to provide your fabulous feedback this is great to hear. Following the sale you are then in communication with the Sales Progression team who are always dedicated and passionate in progressing the sale and keeping you updated every step of the way. Based on your experience with us we are truly delighted with your five star review. Good luck for the future. Kindest Regards, Kathryn Customer Service Team IAM Sold

Posted 6 years ago

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

iamsold Ltd Reviews