Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

“The whole process was smooth from start to finish. I was a bit sceptical at first because of previous experience I had. I am sold kept me informed every step of the way on the progress. So so happy”

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Posted 5 years ago

Thank you for your 5 star review. We are delighted that you have received such a smooth service and that you were kept fully informed throughout your journey with IAM Sold. We look forward to hopefully working with you again in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Iam sold did a very good job selling our property, however the estate agent dealing with viewings etc. didn't seem to know what they were doing. The first viewing was booked quickly. I showed the buyer around as the agent was not available. The day after we received an offer. I accepted the offer but I did ask the agent to make sure the the buyer was aware of the auction fees. It later appeared that the buyer had not been made of the fees, as a result I ended up accepting a lower offer from the buyer. When I brought this matter up with the agent I was told that their member of staff who I spoke to should not have been dealing with any offers on our property. So because of a lack of staff training I have lost money and our buyer paid more than they expected to.”

Helpful Report

Posted 5 years ago

Dear Simone, Thank you for taking the time to provide your feedback. we are delighted that IAM Sold did such a good job securing the sale of your property. After looking into the matter mentioned a little further, i can clarify that all of the information was given correctly and transparently to all parties involved. if you do wish to discuss this further, please contact our Customer Service Team ON 0191 6053209 or email customerservices@iam-sold.co.uk Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Very efficient and easy service. Kept me well informed with regular updates on progress from start to completion.”

Helpful Report

Posted 5 years ago

Thank you for your 5 star review. We are delighted that you found the service you received very efficient and you were kept fully informed throughout the process. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Was an easy process to purchase our property. We were kept informed of the process throughout. Only downside was the big auction fee we had to pay.”

Helpful Report

Posted 5 years ago

Thank you for your positive review. It is fantastic to hear that you found the purchase of your property an easy process and that you were kept fully informed with our regular milestone updates. We are clear and transparent regarding the Reservation Fee from the outset with any potential customer who is interested in one of our property listings. Whilst you may not find our fees to your satisfaction, it is the onus of the potential customer to compare the fee with the advantages of purchasing a property via the Modern Method of Auction. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“always kept us informed throughout process as are sale lengthy because probate”

Helpful Report

Posted 5 years ago

Dear Roy, Thank you for your 4 star review. We are elated that our regular milestone updates were beneficial for you throughout your journey with IAM Sold. Whilst i appreciate the transaction was delayed due to outstanding probate, this is currently a national delay and outside of our control. However, i am delighted that you were kept fully informed throughout the delay and we were able to complete the sale for you. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“My property was sold in a professional manner and the staff kept us updated on a regular basis.”

Helpful Report

Posted 5 years ago

Dear Ian, Thank you for your positive review. We are elated that you found our staff professional and you received our regular updates throughout your journey with IAN Sold. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“I found the process of selling my Father's house through the auctions very simple. It was the timetable to completion which was reassuring and everything happened much quicker than I was originally told. A much easier way to sell.”

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Posted 5 years ago

Dear Elizabeth, Thank you for your excellent review. We are delighted that you found the auction process simple and you were feeling reassured during the transaction. We continue to work very hard to ensure our deadlines of 56-days are met so it is great that we were able to complete your sale quicker than you were originally told. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Overall I found IAM Sold to be very helpful, thorough and communicative. I would recommend them to people in a similar situation to myself.”

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Posted 5 years ago

Dear Richard, Thank you for your fab review. It is excellent that you found the service from the team helpful and communication was to your satisfaction. Thank you so much for the recommendation. Good luck with your future endeavours. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“From start to finish the staff at iamsold we’re working for us and not the buyers. Which isn’t always the case in my experience. Daily and weekly updates and the feeling we hadn’t been forgotten. Thank you everyone especially Simon and Shannon.”

Helpful Report

Posted 5 years ago

Dear Barbara, Thank you so much for taking the time to provide your great feedback, we really appreciate this. It is fantastic that you have had a bespoke experience and you were updated at every key point. Here at IAM Sold our staff are trained to a high level and we are thrilled that you have benefited from this expertise. We will pass over your feedback to the team they will be elated. Good luck for the future. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“From start to completion the whole process i was kept up to date regulary and at no time did i have to chase any developments. The only drawback would be that there wasn't any face to face contact.”

Helpful Report

Posted 5 years ago

Dear Peter, Thank you for another excellent review. It is great that you have received such a brilliant service from IAM Sold. We are not customer facing unfortunately but we do work in association with our fantastic partner agents throughout the UK who are all customer facing and available within your local branch. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Excellent service from start to finish,kept informed all the way through the process.”

Helpful Report

Posted 5 years ago

Dear Peter, Thank you for your positive review. We are elated that you found our service excellent from start to finish and that you have benefited from our regular updates throughout the process. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Excellent service, all the team very helpful, Jess in particular as she looked after me through my first purchase via auction.”

Helpful Report

Posted 5 years ago

Dear Richard, Thank you for your 5 star review. We are delighted that you have received such an excellent service and you found all of our staff helpful. We will pass on your very kind words to Jess and we look forward to hopefully working with you again in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“The staff at I AM SOLD gave a professional and friendly service throughout the sale of my mothers property.They kept me informed of developments at all stages of the sale and were always there to answer any queries and to follow up in getting thee sale processed without delay.”

Helpful Report

Posted 5 years ago

Thank you for your 5 star review, We are delighted that you have received such a professional and friendly service during the sale of your mothers property. Our team work extremely hard to ensure you are kept fully informed throughout your journey so it is fantastic to see that you have benefited from this service. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Whole process with auction team as well as appointed solicitors went with no mishaps.”

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Posted 5 years ago

Dear Harjinda, Thank you for your excellent review. Our team work tirelessly to ensure that all of our transactions run as smooth as possible for our customers. It is great that you have clearly received this service and we look forward to hopefully working again with you in the future, Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Great company to do business with. Very professional and kept me informed at every stage of the sale.”

Helpful Report

Posted 5 years ago

Dear John, Thank you for your excellent review. It is brilliant that you have received such a professional service and that you found IAM Sold a great company to deal with. Our team work very hard to ensure all of our customers are kept fully informed every step of the way so it is great that you have benefited from this. Kind Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Excellent service, keeping us update every step of the process.”

Helpful Report

Posted 5 years ago

Thank you for your positive review. We are delighted that you found our service excellent and that our regular milestone updates were beneficial for you. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“IAM sold were extremely helpful and professional throughout the sale of the house, I would recommend them eberytime.”

Helpful Report

Posted 5 years ago

Dear William, Thank you for your 5 star review. We are delighted that you have received such a helpful and professional service from IAM Sold. Thank you so much for your recommendation and we look forward to hopefully working with you again in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“I am sold is one of the best company's ever to cross my path. There so officiant and informative to their customers. I rate the company 5+. I would recommend the company 100%. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your fantastic review. It is brilliant to see that you have received such a great service from IAM Sold and that you would recommend us 100%. Our team work extremely hard to ensure all of our clients are kept fully informed of the progress of all of our transactions and we are delighted you found our staff efficient. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“A huge thankyou to Simon Yuk who dealt with my case. Simon was always extremely professional. His positive attitude was always reassuring, particularly when things hit a problem. Simon is an asset to I AM SOLD and I would highly recommend him.”

Helpful Report

Posted 5 years ago

Dear Julian, Thank you for your amazing review. It is fantastic that you have had such a positive experience when you have been dealing with IAM Sold. We will pass on your very kind words to Simon. All of our staff are trained to ensure they are very professional and positive so it is great to see you have clearly benefited from this. Kind Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Great communication and easy sale process, had no problems and would recommend them.”

Helpful Report

Posted 5 years ago

Dear Janet, Thank you for your excellent review. It is great to great that you received such great communication throughout the sale of your property and that you would recommend us going forward. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

iamsold Ltd Reviews