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iamsold Ltd Reviews

4.7 Rating 803 Reviews
95 %
of reviewers recommend iamsold Ltd
4.7
Based on 803 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0345 646 0302

Email:

customerservices@iam-sold.co.uk

Location:

Floor 6, Arden House, Regent Centre
Newcastle upon Tyne
NE3 3LU

Anonymous
Anonymous  // 01/01/2019
My file was dealt with by Alison who was absolutely brilliant. She kept me up to date with the progress and nothing was too much trouble. I had a few issues with the purchase of the property and I have to say that Alison helped me through the difficult period and communicated with me at all times. Many thanks Alison, keep up the excellent work.
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Posted 9 years ago
The only issue that I have is the expense. It seems to be excessive compared to my previous experience of buying at auction. The percentage appeared ok until I saw that it is subject to a minimum of £5000 plus vat which for a sale of £57000 makes it a disgusting 10%+ of the propert value. It was this that really disappointed me (and also the seller as he had not realised that fee was applicable). For low property values I would discourage anyone from using this method and it is certainly not one I would like to use in the future.
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Posted 9 years ago
Kirsty could not have been more helpful in the information and work she did from start to finish with the auctioning of my property. I wouldn't hesitate to recommend them to anyone.
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Posted 9 years ago
We have never bought a property via an auction before and found Iam-Sold to be extremely helpful throughtout the whole process. I particularly want to mention Michelle Mutch who was a particularly supportive during the final few 'stressful' days.
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Posted 9 years ago
Efficient sale management process.
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Posted 9 years ago
Made it easy for me to sell at a reasonable price. Was kept well informed by polite and helpful staff and completed in time frame.
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Posted 9 years ago
EXCELLENT CUSTOMER SERVICE KEPT INFORMED OF PROGRESS BY MICHELLE WHO WAS MY CONTACT WITH IAM SOLD, ONLY ISSUE I HAD WAS THE VERY HIGH NON REFUNDABLE RESERVATION FEES CHARGED BY IAM SOLD AND FOR THIS REASON I WOULD VERY RELUCTANT TO BUY THROUGH THEM AGAIN
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Posted 9 years ago
Service, back up, support were all excellent. Without you chasing all sides, things would never have run so smoothly!
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Posted 9 years ago
The selling Process was very easy and the Team are to be complemented with their communication of updates.
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Posted 9 years ago
We have been trying to sell our house for sometime and decided to go to auction best thing we done.
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Posted 9 years ago
The lady whom was dealing with my property was called Kath, she was so helpful and kind from the very first time we spoke. Her effort and enthusiasm made me feel confident in her work.
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Posted 9 years ago
We had a named person from the team who rang every week with an update on how the property was being looked at one line and information down loaded. Always upbeat about the property. When transferred to the team to deal with completion of the sale the service was just as professional with a named person dealing with the property which makes it much more relaxed knowing who you are dealing with. I would recommend I am sold to any one wishing for quick sale in a very professional manner.
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Posted 9 years ago
Kirsty has done a great job despite my incompetent admin !! Well done you
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Posted 9 years ago
Very professional service , excellent customer service , kept up to date at every stage of the house sale Thanks Kirsty ,,,
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Posted 9 years ago
What can I say, we changed to iam sold from another agent after being totally unhappy with their lack of service and a waste of a matter of years and tens of thousands of pounds. However, we took advice and sold very quickly. Contact was amazing and we were kept informed of everything.
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Posted 9 years ago
The whole procedure went so smoothly from start to finish. If I want another property to invest in I will come to you first.
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Posted 9 years ago
I must say I am a little dissolutioned about the whole process. I was sold the auction route by Browns as it gave possibilities of greater sale values than direct through the estate agents. There were plenty of viewers and plenty of offers which to my mind was perfect for an auction. Yet I was strongly advised to settle on an offer below the reserve price to secure the sale. What I wasn't made aware of before signing up was the cost to the buyer was £6,000 and this comes out of his maximum spend therefore leaving less to purchase the property with. Had the same buyer gone via the Estate Agent direct I would be better off on the deal. Having said all that Amy did a very professional job and was efficient throughout the whole process. We got a quick sale at what was probably a reasonable price. In summary I believe the agents who are promoting yourselves should be more informative so a clearer picture of the process is given. Had I had all the facts at the front end I may have chosen to stick with the estate agent to maximise my return.
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Posted 9 years ago
Excellent communication and was updated throughout the transaction. Regards . .. Martin.
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Posted 9 years ago
Great customer service from Kath. Extremely helpful and friendly at all times.
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Posted 9 years ago
Staff are very helpful, keep you well informed, it is a quick way of selling property. The only downside is that you have to be prepared to get the minimum price.
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Posted 9 years ago
iamsold Ltd is rated 4.7 based on 803 reviews