Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

“Great service and updates from the whole team throughout the purchase process”

Posted 4 years ago

Dear Marc, Thank you for your 5 star review. We are delighted that you received such a great service and that our milestone updates were clearly very beneficial for you throughout your journey with IAM Sold. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“A big thank you to both Jess and Jennifer who provided fantastic service during the respective parts of the process they were each responsible for. I have bought and sold several properties over the years, but had no previous experience of doing so by auction. Thanks to their proactive and highly professional approach, this was by far the easiest property sale I’ve been through. Thanks again.”

Helpful Report

Posted 4 years ago

Dear Andrew, Thank you for your excellent review. We are delighted that your have received such a fantastic service from our team, and in particular Jess and Jennifer. We will be sure to pass on your kind words. Our team work tirelessly to ensure a seamless journey for all of our customers so we are elated that this has been the case for you. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Can’t thank you enough. Very good service. I was kept informed At every stage.”

Helpful Report

Posted 4 years ago

Dear Lesley, Thank you for your 5 star review, We are delighted that you have received such a good service from IAM Sold and that you were kept fully informed throughout your journey. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Great Service - Always kept us in the loop of the progress of the sale”

Helpful Report

Posted 4 years ago

Thank you for your positive review. We are elated that you have received such a great service. Our team work extremely hard to ensue our customers are kept fully informed every step of the way. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“I have seen friends go through traumatic times during house sales but this was quite easy and stress free.”

Helpful Report

Posted 4 years ago

Thank you for your review. Our aim is to deliver fantastic customer service to all of our customers to ensure the smoothest and stress free experience whilst selling a property. We are delighted that we have delivered this for you on this occasion. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Helpful phone contacts and process stage e mails keeping the seller informed on progress”

Helpful Report

Posted 4 years ago

Dear Ian, Thank you for your positive review. We are elated that you have received such a helpful service and that you have benefited from our milestone updates throughout your transaction. Warmest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Great communication, whether by regular e mails or phone calls on the progress of the sale. You won’t be the one chasing as they do everything for you. It’s the same person calling as opposed to random people so you build up a working relationship with them.”

Helpful Report

Posted 4 years ago

Dear Robert, Thank you for your excellent review. We are extremely happy to see that you have received great communication throughout your journey with IAM Sold. Our team work very hard to ensure all of our customers are kept fully up to date at every point of the transaction. We look forward to hopefully working with you again in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Good company to deal with. Had a few problems with no response to telephone queries in the early stages but they were rectified. Found Alan particularly good person to communicate with. I would have marked all as 5 star if it were not for your telephone answering system.”

Helpful Report

Posted 4 years ago

Dear Ron, Thank you for your review. We are delighted that you found IAM Sold such a good company to deal with. In regards to the issues you experienced with our telephone system, we are sorry to hear that you had difficulties contacting us during your journey with us. There are times during the day where we do receive higher call volumes than expected; however, we do have a messaging facility for customers to leave a message and have their calls returned within 2 hours. We are sorry if this did not meet your expectations. Your feedback has been taken on-board. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“The selling and legal process was very well managed. At all times we were kept informed of the progress of the sale. All those dealing with the sale were always willing to explain the process which was new to us. We particularly want to thank Tierney Dry who dealt with conveyancing.”

Helpful Report

Posted 4 years ago

Dear Sally, Thank you for your excellent review. We are delighted that your sale was managed so well and that you were kept fully informed throughout the transaction. We will be sure to pass on your kind words to Tierney and we would like to wish you all the very best for the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 4 years ago

“Service was excellent, thank you Michelle much...”

Helpful Report

Posted 5 years ago

“Thank you for making the purchase such a smooth and hassle free experience. This is my first time buying with this modern auction. In particular you informed me every step of the progress during my purchase.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are delighted that you found IAM Sold very efficient and our milestone updates were effective for you. Our staff are trained highly to ensure we continue to satisfy our customer needs so it is great that you have clearly benefited from this. All the best for the future, Dean Customer Service Team IAM Sold

Posted 5 years ago

“I AM SOLD keep you informed at every step of the process , I would use this company again , thank you !”

Helpful Report

Posted 5 years ago

Dear Paul, Thank you for your 5 star review. Our team work extremely hard to kept all of our customers fully informed every step of the way so we are delighted that you have benefited from this. We look forward to hopefully working with you again in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“The house was sold quickly and efficiently and we were kept informed regularly at each step of the process.”

Helpful Report

Posted 5 years ago

Dear Stephen, Thank you for your positive review. We work tirelessly to ensure our customers are kept fully informed throughout every transaction. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Very good communication once moved to Karen in sales progression team. Regular calls and emails, regular contact to ensure the timeframe was met. The process worked very well and was very pleased with the level of professionalism shown.”

Helpful Report

Posted 5 years ago

Dear Mike, Thank you for your review. We are delighted that you have had such a fantastic journey with IAM Sold. Our team work extremely hard to kept all of our customers fully informed every step of the way so we are delighted that you have benefited from this. We will be sure to pass on your kind words to Karen and she will be elated. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Karen was my lady I dealt with she was amazing keeping me informed we had a great relationship. Excellent company I would use them again for sure .”

Helpful Report

Posted 5 years ago

Dear Bernie, Thank you for your 5 star review. It is excellent that you found our staff amazing and that you were kept fully informed throughout your journey with IAM Sold. We will be certain to pass on your kind words to Karen and she will be delighted. Thank you for your recommendation and we look forward to hopefully working with you again in the future., Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“I am very happy with the services IAM Sold offered. They were very professional, patient and understanding. Any questions I had were answered in terms made easier for me to understand. Would definitely recommend to anyone else wanting to buy a property!!”

Helpful Report

Posted 5 years ago

Dear James, Thank you for your fantastic review. We are delighted that you have received such a great service from IAM Sold. Our staff work extremely hard to ensure every transaction is ran smoothly and efficiently so it is great that you have clearly benefited from this. Our regular updates are designed to ensure our customers are kept fully informed every step of the way so you can relax knowing we are working hard in the background. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Selling my Flat via Auction with I AM SOLD was smooth and we achieve a price way above most estimates. The process was handled with excellence by Paul and then Sarah. Kept informed throughout the process with a real personal touch which left us totally confident and at ease. I live in Australia and the flat was in London. Paul called at a convenient time, every time. Their emails were prompt and gave me the information I needed without delay. I would not hesitate to recommend I AM SOLD to anyone. Professional firm with excellent customer service and focus. Very happy.”

Helpful Report

Posted 5 years ago

Dear Tony, Thank you for your 5 star review. It is fantastic to hear that our you have found out staff excellent and professional to deal with. We will be sure to pass on your very kind words to the members of staff that you have been dealing with. It is excellent that you have benefited from our updates and that you were pleased with the communication from IAM Sold throughout your transaction. We look forward to hopefully working with you again in the future. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“Service provided as outlined. Excellent communication. Kept me updated at every stage.”

Helpful Report

Posted 5 years ago

Dear Phil, Thank you for your 5 star review. We are elated that you have received such a fantastic service and that you were supported from our very hard working staff throughout your transaction. All the very best of luck in the future, Dean Customer Service Team IAM Sold

Posted 5 years ago

“I was very pleased with the sale of our property with IAM SOLD LTD. The team kept us upto date from start to finish through the whole process. They made me feel a valued client and I would certainly recommend this professional team.”

Helpful Report

Posted 5 years ago

Dear Carol, Thank you for your fantastic review. We are delighted that you have received such a great service from IAM Sold. Our staff work extremely hard to ensure every transaction is ran smoothly and efficiently so it is great that you have clearly benefited from this. Our regular updates are designed to ensure our customers are kept fully informed every step of the way so you can relax knowing we are working hard in the background. Kindest Regards, Dean Customer Service Team IAM Sold

Posted 5 years ago

“I feel IAM did a good job of keeping me posted throughout the time between purchase and completion. However the modern auction method was not an enjoyable experience. It left us feeling worried and concerned before the sale was finally agreed. We would far rather have gone through a standard sale.”

Helpful Report

Posted 5 years ago

Dear Geoff, Thank you for your review. Whilst we appreciate the Modern Method of Auction does not suit every persons needs, we aim to ensure full transparency, speed and security at all times. I have found that your purchase was completed very quickly with minimum problems so we are delighted that it has ran smoothly. All the very best for the future. Dean Customer Service Team IAM Sold

Posted 5 years ago

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

iamsold Ltd Reviews