iamsold Ltd Reviews

Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

4.7 Rating 803 Reviews

95 %

of reviewers recommend iamsold Ltd

Company Reviews

Metrics

Info

4.7

Based on 803 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0345 646 0302

Email:

customerservices@iam-sold.co.uk

Location:

Floor 6, Arden House, Regent Centre
Newcastle upon Tyne
NE3 3LU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bilal was very helpful, always polite and happy on the phone which was lovely! He emailed me if he could not get hold of me via phone which I appreciated as I am not always able to answer the phone. Sarah who dealt with the initial auction process was also very helpful and patient with my constant calls as we were waiting for a survey to come back. A great, professional and very polite team.”

Helpful Report

Posted 6 years ago

Dear Chloe, Thank you for your lovely feedback. We are delighted that you found the service from Bilal and Sarah a professional, polite and friendly one. Kindest Regards Customer Service Team IAM-Sold

Posted 6 years ago

“I but property from a lot of auctions and this one has been very good to me. As of customer service efficiency and transparency. Tim and his manager have done an exceptional job in helping me in purchasing two properties and one had a few issues which Tim and his manager sorted for me no hassle. Highly recommended please use them good fast reliable and no lies like some places. Will continue to do business thanks guys.”

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Posted 6 years ago

Dear Arfan, Thank you for taking the time to provide your positive feedback. We are thrilled that you found Tim and Rob exceptional and will pass over your feedback to them they will be elated. Thank you so much for your recommendation and we look forward to working with you again in the future. All the best, warmest regards. Customer Service Team IAM-Sold

Posted 6 years ago

“Very professional kept me informed at every stage , would again”

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Posted 6 years ago

Dear Mr Simpson, Thankyou for your 5 star review. We are pleased that you were informed at every step of the way. Kindest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Very good communication allround”

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Posted 6 years ago

Dear Parvez, We are pleased that you received good communication from our staff. Thank you for your review. Customer Service Team IAM-Sold

Posted 6 years ago

“Went through with no problems on date promised 😀”

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Posted 6 years ago

Thank you for your 5 star review. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Very happy with the process, quick very professional and helpful staff.”

Helpful Report

Posted 6 years ago

Thank you for your review its great that you found our staff professional and helpful. All the best for the future. Customer Service Team IAM-Sold

Posted 6 years ago

“proactive throughout”

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Posted 6 years ago

Thank you for taking the time to leave your 5 star review. Kind regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Always kept in the loop at every step of the way.”

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Posted 6 years ago

Thank you for your 5 star review. We are pleased that you were kept updated every step of the way. Kindest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Karen gave excellent service, beyond our expectations. She projects your company to a standard rarely found today.”

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Posted 6 years ago

Dear Beverley, Thank you so much for taking the time to leave your positive review. We will pass over your fantastic feedback to Karen this is fabulous she will be elated that you found her service excellent. Good luck for the future. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Very proactive and kept us well updated.”

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Posted 6 years ago

Thank you for providing your 5 star review. Wea re pleased that you were kept updated and you found our staff proactive. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Although my property didn't achieve the price I was hoping, they found me a buyer very quickly and were great at keeping me informed efficiently at every stage.”

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Posted 6 years ago

Thank you for your 4 star review. We are pleased that you were updated at every step of the way through your transaction and we found you a buyer quickly. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Staff were efficient, helpful, friendly, informative and made the whole process easy and stress-free.”

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Posted 6 years ago

Dear Kirsty, Thank you for your 5 star review this is fantastic. We are so pleased that you had a stress free journey with us. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“The first stage of buying was very buyer friendly.”

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Posted 6 years ago

Thank you for your 4 star review. We are pleased that you found the first stage of the process buyer friendly. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“I was very happy with the service that I received from I am sold. I was kept updated at all times by Karen and zac . I would definitely recommend friends and family.”

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Posted 6 years ago

Dear Diane, Thank you for taking the time to provide your feedback this is fantastic. We are so pleased that you received a happy service and will pass over your feedback to the team. Thank you for the recommendation. Customer Service Team IAM-Sold

Posted 6 years ago

“I put my property up for auction with IAM Sold ltd on 22/02/2018. After three days the property had achieved ten thousand over the reserve I’d set. The auction team advised that with all the interest that it might be good to end the auction on the 27/02/2018 instead of going the full 28 days. I did this and the property sold after five days of the auction for more than I actually had in the profit, and as I was expecting to make a small loss for a quick sale I was more than pleased with the result. The property sale completed and money paid in full on the 26/03/2018, less than a month!! Excellent service. All the team members I had dealings with were all professional, friendly and helpful, offering good sound advice when needed. And another thing I thought was a nice touch was the amount of feed back and regular updates(sometimes several a day) that I received from day one of the auction. And I also thought the milestone updates were good as the conveyancey whent through. All in all great service very happy!! Craig.”

Helpful Report

Posted 6 years ago

Dear Mr Stack, Thank you for your detailed positive review. Experiencing the motivation and willingness of the sale team is always a bit of a buzz. Following the sale you are then in communication with the Sales Progression team who are always dedicated and passionate in progressing the sale and keeping you updated every step of the way. The idea of a quick sale is on of the main reasons customers decide to use IAM-Sold, therefore the sales team aim to fulfill this promise and may encourage you to agree to the sale if they believe the price and buyer are right for you Based on your5 star experience with us and your understanding of the different aspects we are truly delighted with your five star review. All the best for the future. Customer Service Team IAM-Sold

Posted 6 years ago

“kept me informed”

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Posted 6 years ago

Dear Mr Ford, Thank you for your feedback, we are pleased you were kept informed. All the best for the future. Customer Service Team IAM-Sold

Posted 6 years ago

“Iam sold kept me up to date with progress of the interest received, viewings and offers at all times. Sometimes it wasn't always possible to speak to the specific person handling the sale straightaway but they got back to me within 24 hours usually. On the whole I felt the service was extremely good and shall recommend that clients use you in the future should their property be appropriate.”

Helpful Report

Posted 6 years ago

Dear Fiona, Thank you so much for your 5 star review and feedback comments. Its great to read that you would recommend us to anyone, We aim to keep our clients updated every step of the way and are delighted that you received a five star experience. Its great to hear that you found the service extremely good. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Fees are ridiculous - why they can't take a 10% deposit on purchase price on auction nights instead of such high reservation fees is beyond me and just charge a reasonable admin charge such as £1000. In the long run this business model is not sustainable and investers like myself will go elsewhere to purchase properties. Is it any wonder the auction room was empty and a coinsidence that 70% of properties in catalogue were not available to purchase on night.”

Helpful Report

Posted 6 years ago

Dear Mr Buckle, Thank you for your feedback regarding the fees, these cover the operational costs of IAM Sold and the Estate Agents. We are clear and transparent regarding our fees and all potential bidders/buyers are informed of the auction fees prior to purchasing and these are clearly explained within the Fees & Charges section located on each property profile page. We offer a number of auction methods one of which you have detailed in your review, however the choice of selling method is made by our client, the vendor. However, we pride ourselves in building trust by delivering an excellent service to our customers and your feedback comments are concerning to us. Please contact us if you wish to discuss this matter further either by email: CustomerServices@iam-sold.co.uk or by telephone: 0191 6053209. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Buying property to needs, with in limited Budget, Would have Rated Very Good if iamsold fees was less.”

Helpful Report

Posted 6 years ago

Thank you for your review we really appreciate this. Our fees cover the operational costs of IAM Sold and the Estate Agents. We are clear and transparent regarding our fees and all potential bidders/buyers are informed of the auction fees prior to purchasing and these are clearly explained within the Fees & Charges section located on each property profile page. Warmest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

“Good communication.”

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Posted 6 years ago

Thank you for your positive feedback. Kindest Regards, Customer Service Team IAM-Sold

Posted 6 years ago

iamsold Ltd is rated 4.7 based on 803 reviews