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iamsold Ltd Reviews

4.7 Rating 803 Reviews
95 %
of reviewers recommend iamsold Ltd
4.7
Based on 803 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read iamsold Ltd Reviews
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Phone:

0345 646 0302

Email:

customerservices@iam-sold.co.uk

Location:

Floor 6, Arden House, Regent Centre
Newcastle upon Tyne
NE3 3LU

Anonymous
Anonymous  // 01/01/2019
Highly recommended if you want to seriously sell your house.
Helpful Report
Posted 3 years ago
Dear Carol, Thank you for your 5 Star review. We really appreciate the Recommendation, thank you very much. We wish you all the best for the future. Kindest Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
Lucy who looked after the sale for us was brilliant she informed me every step of the way and couldn’t of done more to help would use again
Helpful Report
Posted 3 years ago
Dear Graham , Thank you for the 5 star review. It is great to hear that you have had a positive transaction with ourselves. We will be sure to pass on your kind words to Lucy, she will be thrilled. We hope to work with you again in future. Kindest Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
'A good job done very well'. We have been very impressed and grateful to the staff of iamsold ltd for their excellent customer relation skills, their advice and commitment to get the job done and keep all parties both in the overall picture and - where necessary - gently but firmly 'nudged'. We would like to commend both Joel and Meena for their personal and friendly approach which has made this possibly stressful sort of transaction, very relaxed for us - and getting all the pieces together to present us with an excellent result at a most reasonable cost. In a lovely way, we will miss such positive understanding and friendliness in these challenging times. Without hesitation, we would recommend their exceptional service to any enquiry. Richard and Fran Morrison 230321
Helpful Report
Posted 3 years ago
Dear Richard, Thank you for your amazing review. We really appreciate this. Here at iamsold, our Teams are highly trained to ensure they provided the greatest level of service to all our customers, ensuring a smooth and stress free transaction. We are happy to hear that Joel and Meena were a great help to you and we will pass on your kind words, they will be thrilled. Thank you for the Recommendation and we wish you all the best for the future. Kindest Regards. Alisha Customer Service Team iamsold
Posted 3 years ago
Although a little reserved in using IAMSOLD and reading some reviews that casted a few doubts. I can now say I was very happy with the service. Yan was very helpful during the entire process. Answering questions and chasing matters his end. Due to Covid the sale took considerably longer then expected however Sarah who managed our case made sure we kept upto date. After completion of sale I can safely say that IAMSOLD did a terrific job of ensuring that the sale process was a smooth and communicative process.
Helpful Report
Posted 3 years ago
Dear Ricky, Thank you for the 5 star review. We are delighted that despite your doubts, you have had a good experience with ourselves. We will be sure to pass your kind words to Jan and Sarah, they will be very pleased. We are sorry to hear of the Delays you have experienced. Unfortunately the Covid-19 Pandemic, as affected many businesses across the country and has and continues to cause widespread delays. That aside, we are delighted you are happy with your time with us. Kindest Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
Great service throughout. Good advice before the auction day and then regular updates on the progress of the sale. I was less impressed with Medway Law who acted for the vendor and I believe are connected to I Am Sold in some way. They were hard for my solicitor to reach as we approached exchange and then the lawyer who had to sign off the file was unavailable on the day before the agreed completion, with no one able to act for them, so we had to exchange and complete on the same day which made it very stressful.
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Posted 3 years ago
Dear Richard, Thank you for taking the time to leave your review. We are delighted that you have received great service from the Team from start to completion. I am sorry to hear that you are unhappy with the Service you have received from Medway Law, if you wish to discuss this with them further please contact them at Reviews@medway-law.co.uk Kindest Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
my Property Sales Progressor Meena Kapur was brilliant - She kept me updated throughout the whole process and dealt with my concerns promptly. Great service !
Helpful Report
Posted 3 years ago
Dear Hamera, Thank you for your review. It is great to hear that you have received great service from Meena, during your time with us. We will be sure to pass on your kind words, she will be delighted. Kind Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
Never again.
Helpful Report
Posted 3 years ago
We are sorry to read your comments. Please contact us on 0191 6053209 to discuss this matter, or alternatively email CustomerServices@iam-sold.co.uk Kind Regards, iamsold Customer Service Team
Posted 3 years ago
My husband and I were not keen on buying a property at auction, but the help and support we received from Karen Nicholson throughout the whole process was amazing, she updated us every step of the way, any issues or questions we had, she responded promptly and professionally. I would highly recommend buying a property at auction through I am sold to family and friends and suggest they request Karen Nicholson for their case.
Helpful Report
Posted 3 years ago
Dear Michelle, Thank you for the lovely review. We are delighted that despite your initial fears, you have had a great experience with our team, Karen in particular. We will be sure to pass on your kind words to Karen, She will be thrilled. Kind Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
Excellent and helpful,
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Posted 3 years ago
Dear Mohammed, Thank you for your 5 stars. It is really great to see that you have found the team to be helpful during your time with us. We wish you all the best for the future. Kindest Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
This is the first time I have purchased a property via an online auction site. I was very wary to begin with for no reason than it was a new experience. I would not hesitate to do it again, it was all very simple and clear with good progress reports throughout and email communication if required
Helpful Report
Posted 3 years ago
Dear John, Thank you for taking the time to leave your review. We are delighted that you have benefited from the Modern Method of Auction. Our Team are highly trained to ensure they provide you with the best service possible, ensuring that they are there to put your mind at ease and to guarantee a smooth and stress free transaction. Kind Regards, Alisha Customer Service Team iamsold
Posted 3 years ago
I was very pleased especially being able to sell a property in the middle of a pandemic which goes to show that things carried on as near normal as possible. I was supported and kept in the loop by very friendly helpful colleagues.
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Posted 3 years ago
Dear Helena, Thank you so much for your review. It is really lovely to hear that you had a positive transaction with ourselves, despite the current pandemic. Our Team prides themselves on delivering the greatest level of service to all our customers and it is great to see you have benefited from this, Kindest Regards, iamsold
Posted 3 years ago
I can highly recommend this company. Nothing was too much trouble for them and they kept me updated constantly. Lovely polite staff. Would definitely use them again if planning to sell a property.
Helpful Report
Posted 3 years ago
Dear Mary, Thank you for your 5 star review. We thank you for your kind words and we are delighted that you have enjoyed your time with us. Thank you for the recommendation and we would be happy to have you work with us in the future. Kind Regards, iamsold
Posted 3 years ago
Very impressive service.
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Posted 3 years ago
Dear Lorraine, Thank you for the 5 stars. We really appreciate you taking the time to leave your review. Out team always deliver a high level of service to ensure a smooth and stress free transaction. Kindest Regards, iamsold
Posted 3 years ago
Very good had no problems ,would reccomend, good communication.
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Posted 3 years ago
Dear Amanda, Thank you for your review. It is lovely to hear that you have had a positive experience with the Modern Method of Auction and that the team were there for you during your time with us. Thank you for the recommendation. Kind Regards, iamsold
Posted 3 years ago
Very impressed (as usual) with your services - particularly Jess Hooper, who sorted out any issues I had. Not so impressed with the sellers solicitor (Swift Lawyers), who were anything but swift !! They ignored my solicitors calls and emails which increased the sale purchase time - much to mine and the sellers annoyance. If it wasn't for Jess I'm sure we would still be waiting !! If Swift Lawyers are endorsed / recommend by I am sold , I suggest you don't in the future !!!
Helpful Report
Posted 3 years ago
Dear Richard, Thank you for taking the time to leave your 5 star review. It is great to hear that you have had such a positive experience with the team. Here at iamsold we aim to provide the highest level of service to all our customers, with constant communication, ensuring a smooth and stress free process. We will pass over your concerns to our Management Team regarding the Lawyers, thank you for highlighting this to us. Kind Regards, iamsold
Posted 3 years ago
Have used this auction service to sell several properties and find the process fast and efficient resulting in reasonable sale prices at a fraction of normal estate agent costs. Karen and Debbie who handle our account are a delight to work with and their friendly and positive attitude made the process a pleasure.
Helpful Report
Posted 3 years ago
Dear Mr Oakes, Thank you for taking the time to leave your review, we really appreciate you doing so. We are elated that you have used our service several times and keep coming back to us. We will pass over your feedback to the Team they will be so happy. All of the Team work hard to ensure that all of our customers receive a friendly and positive journey, thank you for your valued custom. Good luck for the future. Warmest Regards, Kathryn Customer Service Team IAM Sold
Posted 3 years ago
Vey good and I’m so happy thanks
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Posted 3 years ago
Dear Hussain, Thank you for your 5 star review. We are so pleased that you are happy with your journey. Lots of luck for the future. Kathryn Customer Service Team IAM Sold
Posted 3 years ago
Emma and Dan kept me informed of the hold up in the last few weeks delays before we exchanged contracts, it was a very frustrating time but we got there in the end. There seemed to be a break down in communication between the solicitors on both sides.
Helpful Report
Posted 3 years ago
Thank you for your review. We are sorry to hear you about your experience and would like to understand what went wrong so we be able to put things right. Please contact our Customer Service Team on 0191 6053209 or email us via CustomerServices@iam-sold.co.uk We look forward to hearing from you. Customer Service Team IAM Sold
Posted 3 years ago
Cotacted by email and telephone at each stage of sale. Very efficient and highly recommended.
Helpful Report
Posted 3 years ago
Dear Sandra, Thank you for your review. We are pleased that you were updated at every stage of your journey with us, we feel that it is very important that you are kept in the loop and are fully aware of each step of the process. Thank you for the recommendation and we wish you lots of luck for the future. Warmest Regards, Kathryn Customer Service Team IAM Sold
Posted 3 years ago
Very efficient and polite. Kept us informed and responded as quickly as possible, taking the circumstances surrounding Covid in to consideration, so delays acceptable.
Helpful Report
Posted 3 years ago
Dear Cheryl, Thank you for taking the time to leave your 5 star review. It is great that you have been informed and updated swiftly throughout your transaction. The coronavirus pandemic has had a massive shock to the property markets and our lives, but we are pleased that everything worked out for you in the end. Good Luck for the future. Kathryn Customer Service Team IAM Sold
Posted 3 years ago
iamsold Ltd is rated 4.7 based on 803 reviews