Name: iamsold Ltd
Address: Floor 6, Arden House, Regent Centre, Newcastle upon Tyne
Rating: 4.69

“We were kept informed about how things were going all along the way. We would recommend this method of selling a property if no chain is involved.”

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Posted 5 years ago

Dear Brenda, Thank you for your 5 star review. It is wonderful to hear that you have been updated throughout your transaction. Thank you for your recommendation. Warmest Regards, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“IAM Sold, was very professional during the process of buying the property. They kept us updated throughout all the process and also they advise us what will be the next step in the process. We as very skeptic because this is our thirst buy, but we received a lot of support along the way from them. The fee is expensive, but frankly is worth. Thank you very much IAM Sold for all your assistance. Highly recommend.”

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Posted 5 years ago

Thank you for taking the time to provide your review, we really appreciate this. It is fantastic that you have had a great experience with us, We are happy to hear that you were kept well informed throughout your journey with IAM Sold and that you were supported throughout your journey. We understand that selling a property can be very stressful so we're glad that we helped you through this process. Best wishes for the future, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Staff efficient and helpful”

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Posted 5 years ago

Dear Terry, Thank you for your 5 star review. It is great that you found our staff efficient and helpful. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“GREAT SERVICE”

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Posted 5 years ago

Dear Daniel, Thank you very much for your feedback. We are delighted that you had a great service and are wishing you all the best for the future. Kind regards, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Straight forward process. Good contact throughout.”

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Posted 5 years ago

Thank you for your 5 star rating. We really appreciate your great feedback and are elated that you are pleased with the service you have received. All the best for the future, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Everyone I dealt with was very helpful but the £6200 fees are extortionate for what they actually do. The solicitors communicated with each other & me & the sellers so there was no need for IAM Sold to repeat everything. Happy with the service but not with the cost, poor value for money.”

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Posted 5 years ago

Dear Rebecca Gray, Thank you for your review. Good constructive feedback is what we like to receive, and it helps us remain effective in exceeding our customer’s expectations through evaluating and improving our processes. In regard to the fees we are clear and transparent and it is for the buyer to take the fee into account and make their own decision on whether this modern day auction solution is right for them. If you would like us to look into anything further and resolve any outstanding issue, could you please contact the Customer Service Team on 0191 6053209. Alternatively, you can send an email to CustomerServices@IAM-Sold.co.uk and we will be happy to help. Warmest Regards, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“My Brothers and I found selling our late Mother's property by online auction worked very well. The staff that we dealt with where very helpful.”

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Posted 5 years ago

Dear Brenda, Thank you for your 5 star review. It is great that you found selling your mothers home online very well. We are so happy that you found our staff helpful. Good luck for the future. Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Great experience. Jennifer and the team genuinely care about facilitating a smooth sale and I would be happy to use their services again. Thank you”

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Posted 5 years ago

Dear Alexander, Thank you so much for taking the time to provide your 5 star review. It is fantastic that you found our team to be caring. All of the staff her at IAM Sold have the customer at the heart of every call and its great that you have benefited from their expertise. We look forward to working with you again in the future. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“Kept bus informed all the way from auction to completion.xx”

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Posted 5 years ago

Thank you for your review Sharon. We are pleased that you were informed throughout your journey. We aim to keep our customers updated every step of the way. Good luck for the future. Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Well organised, speedy and no fuss!”

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Posted 5 years ago

Dear Anne, Thank you so much for providing your 5 star review. We are so pleased that you found your transaction speedy and with no fuss. We aim to ensure all of our customers have a smooth journey. All the best for the future. Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Up and down experience all worked out in the end happy ...”

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Posted 5 years ago

Dear Theresa, Thank you for your review. It is great that your journey in the end was a happy one. We wish you lots of luck for the future. Kind Regards, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“They we're very helpful with keeping me updated.”

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Posted 5 years ago

Dear Bronte, Thank you for your review. It is great that you were updated throughout your transaction and you found the team to be helpful. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“Great service from both the auction (rachel) and completion (Simon) team. Very professional and friendly through the whole process. I have already recommended I am sold to others.”

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Posted 5 years ago

Dear Dawn, Thank you for taking the time to provide your feedback this is great. We are pleased that you have received a great service from the team. Here at IAM Sold we aim to deliver a high level of service to all our customers and are very happy that you have benefited from this during your journey. Thank you for the recommendation and good luck for the future. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“I had a brilliant experience when purchasing my first property through modern method of auction. Michelle was brilliant at explaining each step of the process and ensuring I understood what needed to happen as we approached each of the milestones. I wish my solicitors could've been as efficient! I'm really grateful for the service I received as it has made what would otherwise have been a stressful process much easier - I'll definitely recommend IAM Sold to others in the future and wouldn't hesitate to use the services again.”

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Posted 5 years ago

Dear Samuel, We really appreciate your fantastic feedback, We are elated to hear that you are happy with the service you received from our team, it is brilliant to know that you found our communication to be good and that you were kept informed throughout your journey with us. we understand that buying or selling a property can be a stressful time so we aim to make our customers experience as worry-free as possible, it is fabulous that Michelle done this for you. Best wishes for the future, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Provided a professional and efficient service”

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Posted 5 years ago

Thank you for providing your review. It is great that you have had a professional efficient service from us. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“We were disappointed in the amount the sale resulted in. They were very good at keeping us up to date on the progress of the sale and completion”

Helpful Report

Posted 5 years ago

Dear Sharon, Thank you for your feedback we really appreciate this. If you would like us to look into the sale for you please call 0191 605 3209 or email customerservices@iam-sold.co.uk It is great that you were kept updated throughout your transaction. All the best for the future. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“I was a a bit sceptical at first with the upfront deposit and first time buying from any kind of auction. I was a cash buyer and needed no mortgage after a few days of deliberations with the family and reading the buyers pack about 5 times. I paid the deposit on 25/10/18. On 5/11/18 the draft contracts were issued and the 28/56 day deadlines began. I used a small firm of solicitors in my home town who also were not that too experienced in modern method of auctions. Although we experienced a few unexpected delays from the buyers side the 28 day exchange of contracts passed. I was reassured by members of iamsold staff (especially Jennifer) that the 28 day deadline was a ‘guide’ and we were really aiming for the 56 day completion deadline, which was 02/01/2019. We actually exchanged contracts on the 19th of December and completed on the 20th of December. My overall experience from buying from/via iamsold was excellent with regular updates (phone calls and emails). I recommend potential bidders to read the buyers pack which is readily available on each property and if in doubt show it to their solicitors before bidding. It’s really not as stressful as I originally thought and would definitely do it all over again if the situation arises.”

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Posted 5 years ago

Dear Kaniz, Thank you for taking the time to provide your fantastic feedback, we really appreciate you taking the time to do so. We are delighted to know that you received an excellent service from our team at IAM Sold, we aim to provide a bespoke service for all of our customers so it is fantastic to hear that you have benefited from this. We are so glad that you have been updated at every step of your journey with us as we know how important it is for our customers to be kept in the loop during such an important process. We really appreciate your review and are glad to know you enjoyed your experience with us, we will ensure to pass on your kind words to Jennifer. It would be great to hopefully work with you again in the future. Good luck with your future endeavors. Kathryn Customer Service Team IAM Sold

Posted 5 years ago

“Very good service, made it very easy! Thanks very much”

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Posted 5 years ago

Dear Julie, Thank you greatly for your brilliant feedback. It is fantastic to know that you have received such an efficient service from our team at IAM Sold. we aim to provide a bespoke service for all of our customers so it is fantastic to hear that you have benefited from this. We really appreciate your review and are glad to know you enjoyed your experience with us. Best wishes, Abbey Customer Service Team IAM Sold

Posted 5 years ago

“Thanks for all your help. A speedy sale thanks . Thank you alex”

Helpful Report

Posted 5 years ago

Thank you for taking the time to provide your feedback. We are overjoyed to hear that you had a speedy sale. we understand that buying or selling a property can be a stressful time so we aim to make our customers experience as worry-free as possible, We are delighted that you benefited from this. Warmest regards, Abbey Customer Service team IAM Sold

Posted 5 years ago

“Well organised, professional and friendly team. Made a complicated sale much easier and manageable than it could have been! Thanks to all involved!”

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Posted 5 years ago

Dear Amy, Thank you for taking the time to provide your feedback. It is great that you have found our team professional and friendly. We are happy that we made your sale easy to manage. Warmest Regards, Kathryn Customer Service Team IAM Sold

Posted 5 years ago

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

iamsold Ltd Reviews