i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Rating: 4.85

4.9 Rating 9,002 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01603 786881

Email:

household@i4me.co.uk

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“very easy website and got the product I needed”

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Posted 4 years ago

“Easy transaction. Used i4me previously. Competitive and efficient.”

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Posted 4 years ago

“They were extremely helpful and took my current situation regarding my holiday home into consideration when renewing my insurance.”

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Posted 4 years ago

“Excellent help from your customer rep who was working from home.”

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Posted 4 years ago

“Customer service good. Pity about the price hike.”

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Posted 4 years ago

“The renewal quote was competative so decided to ring nearer the time to pay and then forgot. Fortunately a member of i4me staff phoned to remind me and I immediately payed by credit card. Well done with all the distraction of Covid19”

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Posted 4 years ago

“Ok but it would have been better if there had been a clear explanation as to the percentage increase in the premium compared to last year (about 25%) and a justification/explanation as to why. (e.g. higher costs, wanting to make more profit etc etc). Doing none of these things gives the impression that you think/hope that customers are either not going to notice, don't care or are idiots - which is not impressive as you are essentially a customer service company”

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Posted 4 years ago

Thank you for your feedback and apologies you feel our renewal documentation is not clear regarding the increased premium. In relation to the renewal premium of your policy, Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. We would like to confirm that renewals are not mandatory, and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. Due to the various reasons that the policy premium could increase, we always ask to contact us if you ever have any questions and this is something we would happily discuss with you and provide a full explanation.

Posted 4 years ago

“Very professional”

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Posted 4 years ago

“A quick and renewal of my policy”

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Posted 4 years ago

“Really excellent service from i4me. We had to change insurers because our last ones removed vital cover from their quote. I was informed of this by phone and had a replacement quote just a couple of hours later. It meant I had time to compare and make the right decision, and when I needed to ask questions, the team were extremely responsive and knowledgeable. Highly recommended.”

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Posted 4 years ago

“First time I have used i4me however found the whole process straightforward with all the members of staff I spoke to being extremely pleasant and helpful .”

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Posted 4 years ago

“Filled in the online forms, had a return phone call the following morning as promised. The customer services guy knew his stuff, wasn't pushy at all and decided to go with 14me for both the price and the customer service.”

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Posted 4 years ago

“Good service, helpful and friendly staff. Was able to make a decision on my car insurance without being hounded daily / hourly with calls from your staff members, which was very much appreciated! There was a slight delay to receive my insurance documents, which I was slightly concerned over, but they still arrived same day in my email inbox. Would recommend to others and would use again.”

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Posted 4 years ago

“I've been with i4Me for a number of years and have always found them to be an efficient and helpful service.”

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Posted 4 years ago

“Great service as always the Virus situation made us undecided whether to insure for letting or not but very sound advise from i4me and we where sorted Great👍”

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Posted 4 years ago

“We have been dealing with 14me for several years and have found the company to attentive in making every effort to meet our needs and requirements and thus presenting us with solutions that meet our requirements”

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Posted 4 years ago

“The quote was good value and everything was very clear and easy to use.”

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Posted 4 years ago

“Very good service by pleasant staff”

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Posted 4 years ago

“Very pleasant efficient service with good value quotes.”

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Posted 4 years ago

“This is my third year with i4me and I’ve always found them very helpful, offering a real and personal service. I was recommended i4me by the seller of my holiday home when I purchased it, and I’d be happy to recommend them to anyone. I did have a query upon renewal, which was quickly resolved and turned out to have been my error! Thankfully I’ve had no reason to make a claim, but should that change in the future I’m sure that the team will be there to guide and assist me. It’s i4me, for me!”

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Posted 4 years ago

i4me Insurance Brokers is rated 4.9 based on 9,002 reviews