i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Rating: 4.85

4.9 Rating 9,002 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01603 786881

Email:

household@i4me.co.uk

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“Clear advice and no pressuring to buy”

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Posted 4 years ago

“Found savings using them.”

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Posted 4 years ago

“The young lady I spoke to could not have been knowledgeable, helpful or conversational pleasant I wish we could go to six stars Peter Corbett”

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Posted 4 years ago

“All staff I've dealt with have been very courteous, helpful and professional. Very competitive price.”

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Posted 4 years ago

“Great company!”

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Posted 4 years ago

“Quick responder to mails and good prices. Have been using this company for 3 years and am very impressed with the level of service”

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Posted 4 years ago

“Great service and a great price 👍”

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Posted 4 years ago

“great service and patience from the advisor!”

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Posted 4 years ago

“Price had gone up an incredible 19% (including an extra year's no claims bonus). In addition the accompanying letter does not clarify the total cost as it fails to mention the legal protection element. Two different documents with the same wording give different prices. There is no way for the end user to work out why so if you look at the wrong document the wrong cover is bought. Ended up having to make an extra payment. Customer service is excellent, the staff are extremely helpful and no long waits to be answered. Not had to put to the real test as never had to make a claim.”

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Posted 4 years ago

Thank you for your feedback and apologies you feel our renewal documentation is not clear regarding our legal expenses cover. We have reviewed our documents we send due to your feedback you kindly left us. Following our investigation, we found the covering letter of your renewal documents show the total premium in bold font which includes the legal expenses cost. We also refer to the legal expenses being included in the first sentence of the covering letter. In addition to this we send a legal expenses policy schedule within your documentation which details the premium charged for this policy. In light of this we believe the renewal documents sent to our customers are clear and transparent. In relation to the renewal premium of your Holiday Home policy, Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory, and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money.

Posted 4 years ago

“Very professional service, very pleasant staff”

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Posted 4 years ago

“good website that gave me very good and competitive cover for my unoccupied property.”

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Posted 4 years ago

“All good. Easy to renew over phone although the link to do same on internet not working. Was £25 more this year and will review next year.”

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Posted 4 years ago

“Highly recommended. Informative, polite, well priced and easy!”

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Posted 4 years ago

“Able to answer questions swiftly and when the broker was not entirley sure she doubled checked with someone who did!”

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Posted 4 years ago

“Courteous answers to my rather frustrated enquiries as to how the price hike could be justified. An attempt to meet me somewhat by a small premium reduction”

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Posted 4 years ago

“Easy to reach, and flexible. Clear documentation and efficient staff.”

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Posted 4 years ago

“Sadly I was unable to get a reduction in my payment (Martin Lewis wouldn’t be happy) but I was very impressed with the two young men that I spoke to. Yes they were doing their job in selling their product but they were very pleasant and understanding in doing so. That’s why I’ve given a four star rating.”

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Posted 4 years ago

“Renewed my insurance with I4me for another year as cannot be beaten on price, staff helpful and nothing too much bother. Brilliant service, thank you. Carol”

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Posted 4 years ago

“Great service and support, no hesitation in renewing my house and contents cover and recommending i4me Brokers.”

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Posted 4 years ago

“Great service as before albeit the price increase was a bit of a shock”

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Posted 4 years ago

i4me Insurance Brokers is rated 4.9 based on 9,002 reviews