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i4me Insurance Brokers Reviews

4.9 Rating 9,004 Reviews
99 %
of reviewers recommend i4me Insurance Brokers
4.9
Based on 9,004 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read i4me Insurance Brokers Reviews
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Phone:

01603 786881

Email:

household@i4me.co.uk

Anonymous
Anonymous  // 01/01/2019
Efficiency and honesty are to the fore, a rare commodity for which you can be sure!
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Posted 5 years ago
A very easy company to do business with. Friendly and knowledgable staff, with a good understanding of customers' needs. Quick to answer the phone and to send out the relevant documents by e-mail.
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Posted 5 years ago
Good communication, both verble and email. Easy to follow information regarding the policy terms and conditions which fully reflected our needs to protect our property. Will seriously consider taking other business to i4me Insurance Brokers.
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Posted 5 years ago
Found them to be efficient and helpful when completing proposal over the phone.
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Posted 5 years ago
Absolutely outstanding customer service, from start to finish, over several phone calls. All staff were very friendly, patient and passionate! I am a customer who likes to ask a lot of questions, and was never made to feel uncomfortable. Also the price quoted was one of the cheapest for unoccupied home insurance.
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Posted 5 years ago
I thought my enquiry was dealt with very efficiently and professionally, giving me all the different options. The only thing I can suggest that could improve the service is that you can look more than a month ahead.
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Posted 5 years ago
Easy to renew
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Posted 5 years ago
didn't have time to do the run around pre-Christmas for the best deal, so I suppose I do have faith in this company to be so relaxed, or am I being just lazy? Hey Ho its Christmas x
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Posted 5 years ago
Renewal premium was up by 13.5% this year despite no claims being made. Contacted by phone to discuss but no movement in price available. Promised to price match if I got better quotes but I feel more could have been done at their end to ensure a competitive quote at the outset
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Posted 5 years ago
Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. As we previously advised insurers have an agreement where they look to price match subject to cover being on a like for like basis.
Posted 5 years ago
Great service!
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Posted 5 years ago
I found the staff helpful.
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Posted 5 years ago
Competitive and efficient. Excellent communication and customer service.
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Posted 5 years ago
It was so easy to renew on line and what's covered and what's not covered is clearly explained. If it had not been so easy I might have gone back to the market as you increased my premium by £50.00! Also to send me my renewal notice accompanied by 9 attachments is toooo many attachments
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Posted 5 years ago
Been with i4me insurance for 3 years excellent service
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Posted 5 years ago
This is the second year i4me have set up our Holiday let specialist insurance. Great value, great staff and really easy to deal with.
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Posted 5 years ago
Albeit that I have never had to make a claim so cannot comment on that aspect, I found the process of purchasing the insurance simple and the price very competitive.
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Posted 5 years ago
Prompt and efficient service
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Posted 5 years ago
We have just renewed our insurance with i4me as we found our policy covers all our needs and prices are very competitive. I4me were recommended to us and we are happy to recommend as well.
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Posted 5 years ago
I phoned to renew holiday home insurance. Everything went smoothly. Agent was pleasant and polite.
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Posted 5 years ago
Very good service
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Posted 5 years ago
i4me Insurance Brokers is rated 4.9 based on 9,004 reviews