i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Rating: 4.85

4.9 Rating 9,000 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01603 786881

Email:

household@i4me.co.uk

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“Needs to improve on customer services”

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Posted 3 years ago

“A very good purchasing experience over the telephone. Very clear details set at a steady pace throughout, enabling clarification where necessary. Documents arrived in good time. Very pleased with the outcome of my call to this firm.”

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Posted 3 years ago

“It was very quick and easy to renew my Landlords insurance policy with i4me. Any dealings I have had with them, have been dealt with very efficiently. I do not hesitate to recommend i4me to other customers.”

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Posted 3 years ago

“Lovely people to do business with. Very helpful and helped to reduce my premiums. Have been with for 4 years and on the experience so far would definitely recommend.”

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Posted 3 years ago

“i4me have always been very efficient and helpful, and their policy has suited my needs. I was disappointed they have increased my premium as I am currently claiming for denial of access due to covid pandemic. Apparently this is because I will lose my no claims bonus. Firstly, they've had a year's premium from me when the property was empty, and secondly they have withdrawn (not surprisingly) future cover for contagion. Because I am claiming for covid doesn't reflect on my future risk- especially as I won't be covered ! It is, purely and simply, a cynical way to claw back what they are paying out. I had no choice but to renew my policy through i4me because nobody else will insure my property whilst I have a claim in progress. If I were to be cynical I might think they know that, and enjoy the lack of competition.”

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Posted 3 years ago

“Superb and efficient service”

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Posted 3 years ago

“Everyone has been so helpful and kind.”

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Posted 3 years ago

“Very good and friendly service”

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Posted 3 years ago

“The online service was good. But the bonus was the telephone follow up which provided advice which improved my coverage at a lower price. It's what I look for in a broker.”

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Posted 3 years ago

“Very efficient and helped to get a much cheaper quote. Good customer service”

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Posted 3 years ago

“Very quick to respond to my enquiry and offered best quotes they could get me. Very happy with the service and the product they offered me.”

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Posted 3 years ago

“Excellent communication, no waiting in queues. Reassured as 5 star policy compared to my existing policy and better policy”

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Posted 3 years ago

“So far so good. Broker was clear on the phone and understood my requirements. I had already received one quote so he took the time to ensure the cover I required was fully met. However, it would be nice to get my name right in the request asking me to rate the service!”

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Posted 3 years ago

“Absolutely great service ! Cannot fault ! Seamless easy to use website with simple insurance questions to complete and then self generated quotes. This is then immediately followed up by a phone call to check details and if you have any questions etc Great service from the outset! Fingers crossed it’s a similar service if ever I need to claim.”

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Posted 3 years ago

“Thorough, professional and knowledgeable. I’m impressed with their service.”

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Posted 3 years ago

“Friendly staff. Very prompt and efficient dealing with enquiries. Competitive rates. If they had a tin it would do exactly what it said on the tin :-)”

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Posted 3 years ago

“QUICK AND EASY TO USE WEBSITE WITH SIMPLE Q&A - PROVIDING SEVERAL COMPETITIVE QUOTES TO CHOOSE FROM”

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Posted 3 years ago

“i4me impressively identified an opportunity for a significant reduction in the cost of our second home policy without any reduction the cover.”

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Posted 3 years ago

“Every question answered in a friendly and efficient manner. Reasonable price.”

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Posted 3 years ago

“Huge price rise this year but no explanation...and it's not based on me having made any claims on this policy. There may be reasons, good or bad, but this is poor customer service, and will make me look elsewhere for next year.”

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Posted 3 years ago

Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory, and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. Due to us having thousands of customers we're unable to provide individual reasons for increase of premium on each renewal document we issue. However, if you would like to discuss the reasons for the increase of your renewal premium, please feel free to contact us and we will be happy to provide you with this information.

Posted 3 years ago

i4me Insurance Brokers is rated 4.9 based on 9,000 reviews