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i4me Insurance Brokers Reviews

4.9 Rating 9,002 Reviews
99 %
of reviewers recommend i4me Insurance Brokers
4.9
Based on 9,002 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read i4me Insurance Brokers Reviews
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Phone:

01603 786881

Email:

household@i4me.co.uk

Anonymous
Anonymous  // 01/01/2019
Great service, really pleased with our quote, glad we are in safe hands Thank you
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Posted 4 years ago
Very efficient and knowledgable on 2nd home insurance
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Posted 4 years ago
There is something that really irritates me when using the internet to find insurance cover, is the amount of calls received after subsequently hitting the send button simply asking for a quote! But this didn't happen with the representative from i4me - one phone call, questions answered in a friendly knowledgeable way. I didn't get a follow up call to chase me into buying the policy, and the end result is I felt happy to proceed. The process to buy on-line is simple and quick. Great service. Thank you.
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Posted 4 years ago
Easy to deal with and usually the cheapest deal!
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Posted 4 years ago
Prompt service and quote was fair. Rather irritated by follow up calls once I’d got the initial quotation as we hadn’t exchanged. Otherwise no problem.
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Excellent service, pleasant and helpful staff.
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Posted 4 years ago
When I first received my renewal quote I was shocked at the increase in premium which I can only put down to the fact that I was at the time in the process of making a small claim for a water main leakage. Even after the claim amount had been established and was well below the sum put aside for the claim by the insurers there was still no shift on the premium, which was disheartening. With regard to the water leakage claim, when I first telephoned the insurers and told them of the problem I was informed that if I wanted one of their representative tradesmen to attend to the matter they would be at least five working days before they could arrange a repair. With a family in the holiday let at the time this was not acceptable. Saying all that, the claims procedure was relatively straight forward, possibly down to the fact that the leakage repair was arranged privately and the next day by myself at low cost and minimal disruption to lettings. Telephone staff were helpful even if they were telling me things that they knew I didn't want to hear. As for the premium it was competitive even with the increase.
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Posted 4 years ago
Thank you for your recent feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. May we take this opportunity to thank you for renewing your policy through ourselves and we would like to know how we could improve in the future, as you confirmed we are still competitive compared to other insurers.
Posted 4 years ago
After reviewing a number of quotes on the internet "i4me" were easy to choose because of price, convenience, and a short phone call from an agent to see if I was happy with the quote. Considering I only applied yesterday evening I've received a welcoming email and all the documents this morning Fantastic
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Posted 4 years ago
We were recommended to try i4me insurance brokers and were not disappointed. The staff were knowledgeable about both their products and our property type. They had clearly read my details from my online enquiry, so our discussion was focused and informed. In reality the difference in quoted premiums wasn’t significant, but dealing with a client focussed staff member tipped the balance. Many Thanks i4me.
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Posted 4 years ago
No worse than the rest.
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Posted 4 years ago
Thank you for taking the time to give us feedback, we would love to know how we could achieve a 5-star review from you. If you would like to let us know, please email us at household@i4me.co.uk or call us on 08004701881.
Posted 4 years ago
Prompt and courteous service
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Posted 4 years ago
Efficient polite and straight forward. Would highly recommend.
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Posted 4 years ago
Very helpful and find the best deal
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Posted 4 years ago
Really helpful on the phone knew the answers to my questions immediately. Very reassuring I had no hesitation to renew my policy with i4me
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Posted 4 years ago
The service was good but the increase in premiums over the last year was considerable.
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Posted 4 years ago
Very efficient renewal service. I needed to change my name as well and this was also dealt with promptly.
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Posted 4 years ago
Overall a good policy and service but like many insurers claims are handled by another company causing incorrect information on our renewal. Pointed out and price reduced but still an increase on last year.
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Posted 4 years ago
Easy to contact. No long waits on the phone. Friendly, helpful staff who provided all the information I asked for. Very competitive pricing for policy.
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Posted 4 years ago
Excellent service from i4me insurance. Lee called me when I'd done an internet quote and managed to reduce the original online amount quoted, so I'm very happy with the result and proceeded to purchase the policy. My thanks to all at i4me!
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Posted 4 years ago
i4me Insurance Brokers is rated 4.9 based on 9,002 reviews