i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Rating: 4.85

4.9 Rating 9,000 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01603 786881

Email:

household@i4me.co.uk

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As the premium for renewal had increased substantially my call intended to reduce this amount.The call centre chap was very patient and went over various options and we managed to get an acceptable cost.”

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Posted 4 years ago

“Very friendly and helpful offering a fair quote and excellent service.”

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Posted 4 years ago

“Failed to get on line so called the phone number, quick and easy to renew thank you.”

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Posted 4 years ago

“Always competitive prices and easy to contact”

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Posted 4 years ago

“Excellent insurance brokers,very quick and efficient,nothing is too much trouble. Cindy Frost”

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Posted 4 years ago

“Terrible service. Tried to make a claim ended up withdrawing claim as insurance company AXIS made everything so difficult and stressful. However the fact I had opened a claim meant I lost my no claims and was asked to pay an additional premium before a claim was even made.”

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Posted 4 years ago

Thank you for your recent review, although I am sorry to read that you had a bad experience with Axis when making your claim. I am sure you appreciate that we are not Axis, but because you have left this review for us, we thought it would be helpful to post a response. i4me does not have claims handling authority - we state this at the outset of every customer relationship, both verbally and in writing. Claims are dealt with by third party claims handling firms, which are appointed by insurers and so this process is largely beyond our control. As the broker, we try to represent our customers as best we can in these matters, but we can only do so if we are made aware of any issues. This is not always the case, as customers rightly initiate the claims process with the claims handling firm/insurer. You did not make us aware you were dissatisfied with the claims process and so we were unable to assist (where possible). I am sorry you are disappointed with the renewal price increase resulting from your claim. However, it is standard practice for insurers to amend the premium at renewal if a claim is initiated/logged, even if it has not been settled. Effectively, they assume that the claim will be paid and therefore increase the premium through: 1) loss of no claims discount; 2) premium loading, which reflects the increased risk associated with the disclosure. However, if the claim is withdrawn or is declined, the no claims discount is reinstated and any claims load removed, thus bringing the customer back to the original renewal price that is offered in the renewal quote. We appreciate that times are hard, and thank you for your continued business even though you were disappointed with Axis. If you have any queries or wish to discuss this further, please do not hesitate to contact us.

Posted 3 years ago

“Insurance renewal Email received in good time. Friendly and helpful when calling.”

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Posted 4 years ago

“great communication, clear and concise policies, easy payment”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“Fast efficient service, would definitely recommend 👍”

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Posted 4 years ago

“I have insured my Residential properties with i4me Insurance Brokers for the past 5 years. The service I have received has been both efficient and prompt. Chris Hill”

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Posted 4 years ago

“Helpful staff and easy to deal with. My quote for renewal was very competitive and I was happy to renew for another year.”

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Posted 4 years ago

“All good very helpfull”

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Posted 4 years ago

“Daniel was very helpful looking at my renewal options and found a very satisfactory solution for me.”

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Posted 4 years ago

“Been with IAme for a few years and very happy with the service.”

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Posted 4 years ago

“Easy to deal with”

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Posted 4 years ago

“When I originally produced a quote for building and contents insurance, it came in a bit high. A broker from i4me called me right away to let me know that he could reduce my annual fee by more than 30% and also gave me some valuable information for my insurance. Great service!!”

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Posted 4 years ago

“This is the 2nd year I have had my Holiday Home insurance with I4ME and have always found them extremely helpful.”

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Posted 4 years ago

“I4me insurance brokers are a superb company with excellent customer service. I have just renewed after using them for a year. Last year I had to make two claims and both are going through seamlessly. Great job”

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Posted 4 years ago

“Easy to renew”

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Posted 4 years ago

i4me Insurance Brokers is rated 4.9 based on 9,000 reviews