i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Rating: 4.85

4.9 Rating 9,000 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,000 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01603 786881

Email:

household@i4me.co.uk

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

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“Easy to deal with. Offered me the policy I needed and a hundred pounds cheaper than my current insurer!”

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Posted 4 years ago

“Efficient and prompt service”

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Posted 4 years ago

“Very pleasant & helpful, & answered all the queries I had. Would definitely recommend, a good company to deal with.”

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Posted 4 years ago

“Great service. Highly recommended!”

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Posted 4 years ago

“Staff have always been extremely helpful and efficient.”

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Posted 4 years ago

“Very helpful and knowledgeable. Always answer the phone and provide personal and attentive service.”

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Posted 4 years ago

“We looked around for a competitive quote for Landlord Holiday Home insurance (contents only) after a big hike in the price with our current insurers. i4me came in with a quote £60 cheaper than our renewal quote and were offering the same level of cover. The renewal process was easy - a few adjustments were made during a phone call to confirm the policy (eg reduction in voluntary excess, accidental cover by tenants) and these didn't change the premium! Provision of policy documents by email within the hour. Efficient and knowledgeable staff member when we spoke on the telephone.”

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Posted 4 years ago

“Reasonable price and nice simple call to renew no endless pressing of options on your phone”

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Posted 4 years ago

“Adam and Lee were brilliant and were very professional. Highly satisfied with the customer support recent call experience 👍”

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Posted 4 years ago

“I am happy to continue insuring my home with i4me. They have been able to match their premium with those of other insurers. Customer services are good with excellent response times.”

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Posted 4 years ago

“I was very impressed with the no nonsense and efficient manner in which my insurance was organised. Things were straight forward and the member of staff was very friendly and helpful. First rate service.”

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Posted 4 years ago

“Easy options for renewal.”

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Posted 4 years ago

“using the company for three years. outstanding service - prompt, responsive, helpful, and talking to real people/t”

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Posted 4 years ago

“i4me has increased my premium by £100 each time, for the past two years for no reason. Nothing at all has changed on my end. I will be looking for a new insurer. Their policies for second homes cannot be tailored for , or they misled me, to circumstances where tap second home is for personal use only and not for holiday letting . They insist on coverage for renters etc and other coverage that applies not to me. The increase in premium has pushed me to reconsider. Good riddance i4me’”

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Posted 4 years ago

Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory, and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. We have reviewed your policy and can see you have kindly renewed your policy online through ourselves and on the basis you have shopped around we would assume our insurers are still offering you competitive terms. Regarding your comment relating to the policy being for holiday lets, we confirm this policy shares the same wording as our second home policies. However, insurers charge different rates depending on the property being a second home or a commercial holiday let and advise you are not being charged the holiday let rate. We hope this explains matters for you however, if you wish to discuss this further, please do not hesitate to contact us.

Posted 4 years ago

“Great super friendly and knowledgable service”

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Posted 4 years ago

“Really friendly and efficient service. My initial enquiries and questions were answered swiftly. I'm very impressed so far. Thank you i4me.”

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Posted 4 years ago

“I was looking for holiday home insurance at the right price with a good insurance co and found i4me the most helpful com,to deal with someone you could talk to which is very refreshing now adays. Mr A Robinson. Manchester”

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Posted 4 years ago

“All good, thank you”

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Posted 4 years ago

“i4me are perfect4me as a consumer of holiday home insurance. As a Norwich resident, I like to support local businesses. I like the way they reliably remind me when it's time to renew, but don't hassle me. I am also happy about the way they help me to find ways to reduce my premiums when I contact them, they do this in a friendly manner without suggesting that I'm being unreasonable. I also like the fact that I can get through to the i4me desk without a rigmarole of choosing a number and get put through quickly to the right person. Excellent service.”

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Posted 4 years ago

“Excellent service and simple professional advice :0)”

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Posted 4 years ago

i4me Insurance Brokers is rated 4.9 based on 9,000 reviews