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i4me Insurance Brokers Reviews

4.9 Rating 9,002 Reviews
99 %
of reviewers recommend i4me Insurance Brokers
4.9
Based on 9,002 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
Documents Delivered On-time
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read i4me Insurance Brokers Reviews
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Phone:

01603 786881

Email:

household@i4me.co.uk

Anonymous
Anonymous  // 01/01/2019
Fast, polite and efficient
Helpful Report
Posted 4 years ago
Despite not offering cover last year i4me sent me a quote at renewal time that bettered my current insurers renewal quote. I called and the lady in the phone was helpful in answering my questions so it was an easy choice to switch insurer.
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Posted 4 years ago
In general a good broker, but I've not had to make a claim. This year's renewal fee increased by 20%, which I was not impressed with with no real justification as to why, 5 to 10% maybe, 20% no.
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Posted 4 years ago
Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money. As we previously advised insurers have an agreement where they look to price match subject to cover being on a like for like basis.
Posted 4 years ago
Very pleasant transaction with no problems. The guy I spoke to made it very easy.
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Posted 4 years ago
Thank you, what excellent advice and efficient service received. I have used i4me historically and that's why I fave returned to them. Polite and friendly service given, prompt too. I would definitely recommend this company.
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Posted 4 years ago
The broker was extremely helpful; giving me information on aspects of insurance cover of which I was unaware (having never claimed) and a valued insight into any possible claim I might make in financial terms in the future. This helped me re-assess and enabled me to accept the renewal.
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Posted 4 years ago
Excellent price and service
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Posted 4 years ago
I found the representative I spoke to very helpful and easily explaining any questions I had. The quotation was very competitive.
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Posted 4 years ago
Once again i4me delivered an excellent service saving me time and money.
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Posted 4 years ago
Excellent, personal, courteous service, which is a very rare thing to see nowadays.
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Posted 4 years ago
I chose i4me because it is based in Norfolk where the insured property (holiday chalet) is located and we like to support local businesses. Initially the premiums were half that of my previous insurers, although they have been creeping up rather rapidly since. Customer service is second to none, with advisers always businesslike but also friendly and chatty.
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Posted 4 years ago
Although I am glad to say that I have not made a claim since the policy started The service has been excellant.
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Posted 4 years ago
Really easy process , prompt and helpful. 3rd year we have used them
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Posted 4 years ago
My review is best left to see whether my present claim is dealt with to mutual satisfaction. I have renewed on the basis that it will be. Let us see. The young lady who took my payment was efficient and polite (naturally ).
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Posted 4 years ago
Online quote was super easy, allowed us to put in our mailing address abroad which for some reason other insurance companies don't allow you to! We got our questions answered very promptly following obtaining our quote and the whole process was very painless. Thank you!
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Posted 4 years ago
Trustworthy quotation giving best price for the best policy
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Posted 4 years ago
very quick to respond, easy to talk to, very happy with their service
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Posted 4 years ago
Quick to respond to queries, friendly customer service colleague who was willing to see if my 3rd year premium could be adjusted to reflect customer loyalty (& he managed to reduce my premium slightly!) Happy to recommend i4me for holiday let insurance based on my great experience with them over the past few years !
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Posted 4 years ago
Every time I have had to speak with i4me they have been polite, efficient and helpful.
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Posted 4 years ago
Not the cheapest insurance, but very flexible (especially if you're an Airbnb host). Online process for getting quotes is very user-friendly. They were also very responsive when I found a cheaper quote elsewhere: they explained why and also agreed a discount.
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Posted 4 years ago
i4me Insurance Brokers is rated 4.9 based on 9,002 reviews