i4me Insurance Brokers Reviews

Name: i4me Insurance Brokers
Rating: 4.85

4.9 Rating 9,002 Reviews

99 %

of reviewers recommend i4me Insurance Brokers

Company Reviews

Metrics

Info

4.9

Based on 9,002 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01603 786881

Email:

household@i4me.co.uk

i4me Insurance Brokers 5 star review on 16th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to renew my holiday home insurance over the phone. Good value for money. The one claim I made was settled promptly and with no fuss. Would recommend this company.”

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Posted 4 years ago

“Excellent responsive service”

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Posted 4 years ago

“Great service as normal”

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Posted 4 years ago

“They found me a very competitive price for my holiday home insurance. Polite and easy to deal with”

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Posted 4 years ago

“Disappointed at the price increase this year during an economic crisis - my premium has increased by 20% from last year. When I called i4me to question this they would not reduce the quote. I had to provide a quote from a different insurer before i4me would reduce/ match their quote. In future I may move to a different insurer for this reason as I do not feel they deserve my loyalty”

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Posted 4 years ago

Thank you for your recent review of i4me I can see that you presented alternative quotations to us, however the sums insured that you had chosen when shopping around were significantly different to what you had asked us to quote on. The alternative quotation you provided did also not provide cover for theft and malicious damage by holiday makers. We work with a panel of insurers and we have been experiencing increased rates from all members of our panel, however we still find them to be competitive. When we amended our quotation based on the same levels of cover you were asking our competitors to base their quote on we were competitive. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money.

Posted 4 years ago

“Renewal of my policy was handled very efficiently and swiftly.”

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Posted 4 years ago

“Prompt response, knowledgeable staff, certainly I had more information before I renewed the Policy, than I would have managed to get from on-line searches.”

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Posted 4 years ago

“Pleased with the policy itself. Response to queries has been quick and helpful”

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Posted 4 years ago

“Disappointed that the insurance premium was 25% higher than the previous years fees with absolutely no reason given.”

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Posted 4 years ago

Thank you for your feedback. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money.

Posted 4 years ago

“Very poor to begin with, however, good to end with”

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Posted 4 years ago

Thank you for your recent review of i4me. I have reviewed your file and would make the following observations. You were not happy that your renewal premium had increased. You shopped around, and you were unable to find any alternative quotations that were more competitive than what we were presenting. After discussions on the levels of cover we were providing, you requested that we removed accidental damage cover to your contents and increased the voluntary excess, this subsequently reduced the cost of your insurance and you accepted the renewal. Insurers consider several factors when calculating the renewal price. Indexation, an adverse claims history and the customer making a claim within the last 12 months will usually drive an increase, but there are other, more subjective factors as well. These include insurers’ views on the various risks associated with the insurance they are providing, such as changes in their overall claims experience for a given property type or a review of the severity of natural disasters occurring in a given postcode. Finally, we would like to confirm that renewals are not mandatory and we contact our customers in good time with an offer of price for the coming 12 months. This gives them the opportunity to consider our terms and to shop around if they feel we are not offering value for money.

Posted 4 years ago

“Simple, clear and good value. Staff are articulate and knowledgeable and a pleasure to deal with. Insurance how it used to be.”

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Posted 4 years ago

“Professional and supportive”

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Posted 4 years ago

“Excellent.Responded to questions very quickly.”

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Posted 4 years ago

“A very efficient and prompt service.”

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Posted 4 years ago

“Very good broker. Excellent insurance for less money than other competitors, easy to set up and good customer service. Very happy, thank you.”

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Posted 4 years ago

“Liz was very helpful and knowledgeable of the product that was available. Thanks”

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Posted 4 years ago

“I asked at the estate agents for temp insurance, during sale of my home. for three months only. they recommened to me without hesitation! application was so straightforward and payment easy and i took out the offer for the day of application. Policy items were emailed to me within the hour. it was a relief as i realsied that i was not covered, and needed an urgent response. thank you!”

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Posted 4 years ago

“I have renewed my holiday cottage insurance with i4me for the last three years. Always happy to discuss my policy in clear, concise terms. Good service”

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Posted 4 years ago

“Able to help with quote, polite and knowledgeable when I telephoned.”

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Posted 4 years ago

“Very prompt reply to enquires re insurance . Very polite friendly staff a pleasure to deal with .”

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Posted 4 years ago

i4me Insurance Brokers is rated 4.9 based on 9,002 reviews