i2Comply Online Training Reviews

Name: i2Comply Online Training
Address: The Icon, Eastern Way, Daventry, Northamptonshire
Rating: 4.68

4.7 Rating 488 Reviews

94 %

of reviewers recommend i2Comply Online Training

4.7

Based on 488 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About i2Comply Online Training:

Quality Training at an Affordable Price

Our online training courses are based on sound instructional design principles and offer excellent value with the opportunity for discounts on courses purchased at volume.

Our individual licences don’t expire, so you can purchase them now and they’ll be available whenever you need them. We also offer annual licences as a cost-effective way to provide training for a large number of learners.

Call us on 0333 577 5016 to discuss your requirement.

Visit Website

Phone:

0333 577 5015

Location:

The Icon,
Eastern Way,
Daventry
Northamptonshire
NN11 0QB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it very difficult to work. I ended up using another company which I found user friendly. A waste of money as far as I am concerned”

Helpful Report

Posted 5 months ago

Dear John We are very sorry that you had a negative experience with i2Comply online training. While we accept, of course, that you found it difficult, most of our customers are very happy with both the course content and our service. We will discuss your comments in the next development meeting and consider what we can do to make the system more accessible. Our support team are always available to help with problems. We pride ourselves on being helpful and friendly. However, as you have now chosen another provider, we have refunded your purchase in full. Kind regards, i2Comply team

Posted 5 months ago

“You can only do the training 9am - 5pm Mon to Fri - they tell you this AFTER they've taken your money. I'm sat here on a Saturday afternoon like an idiot trying to sort certificates out. Thanks a lot i2comply.”

Helpful Report

Posted 7 months ago

Dear David We sent your login details this afternoon soon after you placed your order. Please check your junkmail folder. If your login details are not there then please email us on support@i2comply.com or call us on 0333 577 5017. We will investigate further - perhaps there is an error on the email address or your mail server is rejecting the email. We will be able to sort out the problem if you get in touch. Regards, i2Comply team

Posted 7 months ago

“No mail with user name and password come paid for nothing and phone nr is not allocated spam☆”

Helpful Report

Posted 2 years ago

Dear Costinel We are very sorry that there was a problem getting your login details to you last week. Very occasionally emails don't get through or get diverted to junk mail and these problems are usually sorted quickly by a phone call or email. We are investigating your problem with the support line. I know that my colleague has been in touch with you and that you do now have the login details. If you prefer, I can organise a full refund for you. Just email us at support@i2comply.com if you want us to do that. Sincere apologies, and we hope you decide to do the course and that you enjoy it. Kind regards, the i2Comply team

Posted 2 years ago

“I haven't as yet been able to complete the course. In part of topic 3 the legal side there is a part in have to drag the answer into the correct box which it doesn't allow me to do or snmitt. So I am unable to move on from this part”

Helpful Report

Posted 2 years ago

We are sorry you have not been able to complete the course. We have been trying to contact you to resolve the issue. We have uploaded a new version which should have fixed things for you. Please contact us on the support line (0333 577 5017) if you continue to have any difficulty.

Posted 2 years ago

“Im a 50 year old man. I was insulted. Psychosocial 😂. For manual handling!!! Its lifting something”

Helpful Report

Posted 4 years ago

Health and Safety Executive (HSE) take a different view and state - "As well as leading to stress, which is a hazard in its own right, psychosocial risk factors can lead to musculoskeletal disorders." For more information please refer to www.hse.gov.uk/msd/mac/psychosocial.htm

Posted 4 years ago

“Still waiting for email with link to course, all I got was a payment receipt.”

Helpful Report

Posted 5 years ago

Sorry to hear that you didn’t receive your login. Unfortunately if we’re not made aware that there is an issue, we can’t address it. Our records show that your account was set up within 5 minutes of us being notified of your payment. As well as the login details, a confirmatory email with details of how to contact support was sent at the same time. The login details were probably intercepted by your spam filter and sent into your junk mail. You've had new login details sent but, if you no longer require the training, you can contact support via email and we'll arrange a refund.

Posted 5 years ago

“The training wasnt user friendly. Its was a too long. 2hrs for each title and there are about 5 courses that 10 hours . No one has such hours to seat for a training course even if you can leave and come back. Not impressed nor happy.”

Helpful Report

Posted 5 years ago

Sorry to hear you didn't have a positive experience. I think that you did only start two of the courses and we'll be happy to refund the ones not started. Approximate times for the training are given on the website and at the start of the training. The two that you started are approximately 2 hours - depending on the subject matter and level, other courses take from around 40 minutes to 4 hours to complete. We do not recommend long sessions without a break which is why you can take the training in multiple sessions over as long a period as you wish. The key aim for us is to ensure the subject matter is covered in sufficient depth that competence can be achieved to the standard required by legislation. The content is reviewed and approved by lead bodies such as RosPA.

Posted 5 years ago

“Training site kept freezing , blank pages no questions just the option of true or false ,on site for hours getting nowhere stopped trying went to another site ,wasted my money on your site .”

Helpful Report

Posted 6 years ago

Thank you for your feedback. You should have received a refund for your purchase. Further to our initial response, we’ve reviewed the website traffic around the time you were accessing the training. This shows other users were successfully logging in and completing the training at that time. There is a support team who may have been able to help - T 03335775017 E support@i2comply.com. If you are able, I would appreciate information on the device/browser that you were using, this will help us to see if there are any lessons to be learnt should a similar issue arise with other users. Regarding the question types, a variety of question types are used within topics and in the final assessment. Regards David Horne Managing Director

Posted 6 years ago

“fantastic”

Helpful Report

Posted 6 years ago

“All these courses are scam. When I tried to take a blended course, I couldn't reach any trainer. Please anyone who wants to do this course make sure you get what you want before you pay them.”

Helpful Report

Posted 8 years ago

Dear Faraidoon Are you sure you have posted your review to the correct supplier? The course is an online awareness training course that has no blended component and no offer to talk to a trainer. I can’t find any record of a communication from you via our telephone support line or email - other than your original purchase. Our mission is to provide high quality but affordable training based on sound instructional design principles, and our courses are highly regarded by individuals and organisations, including UN Agencies. You are our first negative review from many thousands of learners and I would be more than happy to discuss your concerns - and welcome suggestions for improvement. David Horne Managing Director

Posted 8 years ago

i2Comply Online Training is rated 4.7 based on 488 reviews