i-to-i TEFL Reviews

Name: i-to-i TEFL
Rating: 4.69

4.7 Rating 7,416 Reviews

96 %

of reviewers recommend i-to-i TEFL

4.7

Based on 7,416 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0113 205 4610

Email:

tefl@i-to-i.com

Location:

4th Floor, Wilson House, Lorne Park Road, Bournemouth
BH1 1JN

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i-to-i TEFL 5 star review on 21st February 2023

Nicolette Van Rensburg

i-to-i TEFL 5 star review on 13th June 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“gave them a 4 star because of some issues i encountered with them.Things where going well,their communication is excellent,they respond to your emails and have your issues solved.They also do mark your assignments in time and give you an honest feedback.I learned a lot and it was a fun experience.Yes i did have some issues with my assignments but i learned to fix them and get things correct.My last assignment was a nightmare to be honest,although i failed it,thanks to Emily for trying her best to help me.The problem is they added another course when i was DONE with everything and my course access had already expired.I only noticed few days ago after i just received my certificate!!!!!! So now that i failed the other assignment and i didn't get to do the other course they added in last minutes, they gave me a 300 hour certificate but it was supposed to be the 420 hour certificate.I understand that i failed one course but for the one they added in last minutes and i didn't even know about, it is not fair at all!!! Otherwise i rate the experience a solid 8/10.”

Helpful Report

Posted 1 year ago

“They failed me for no reason and told me to pay a retake fee. The number they said to call didn't even work. It seems to have been a big scam. I am very disappointed.”

Helpful Report

Posted 1 year ago

“Good day Today I write this message with tears in my eyes. I would like to make an appeal my latest attempt on my assignment. it's so displeasing, now that I am at the end of my course, that I be showed this kind of treatment. it's all about the money! I feel that this being the last leg of my assignment, I should have been supported in a more thorough manner. in the past I was able to resubmit a third attempt. but now I must pay for a third attempt. I feel lost and unsupported. how do I know that I am moving the right direction based on the feedback that I was given with my first attempt. my course on expiring 31.20.2023 but I am to pay the re-take fee of R350. how do I know that this time when I re-submit it will be correct when I don't understand the feedback of the tutor and that's what I initially said when I received my first tutor review. I made the changes as best as I could understand her feedback and yet I feel like it was all in vain. how do I know the next assignment I submit will be credible? that is why I beg you to please have my assignment marked by a different tutor. when I enrolled, I was given a call at least twice a week from the tutors, now nothing. I will escalate this matter to gateway should I not receive a call from a tutor. never were my third attempts charged for in the past, now suddenly, I am to pay the R350 to re-submit/or have a different tutor, mark I paper. As I don't know what to do! I need a human response! I am in tears, knowing that is well established organization can do this to somebody and not put themselves in our shoes and feel all these kinds of emotions. you submit your assignment and usually within 3-5 days, you get response on your assignment. this assignment, took 7 days to be marked. (that was days wasted that I could have been doing what I am doing right now) so is all this being done intentional to stall time and to just make money off the individual.... then I get told by customer service that I should submit and then follow the tutor’s feedback from there. I have done so, and now I am being told that I am to pay a R350 to re-submit. Oh! And they cannot assist me in a tutor capacity. But never mind when I started this course I had the tutor 2-3 a day on the line with. Giving and guiding me on a path to passing. By making things simplistic. really really displeased by this. I must say this is Really pathetic.”

Helpful Report

Posted 1 year ago

“The course was okay however, there’s a general lack of transparency in terms of requirements for internship. I do not recommend you pay for anything until the entire processes and requirements have been spelt out in detail. They take your money and communicate you are not eligible for refund even though they failed to communicate basic requirements. The entire internship sign on process has been very frustrating. Also reaching customer service is incredibly difficult.”

Helpful Report

Posted 1 year ago

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Posted 1 year ago

“Both the Academic Team and the Tutors have been very supportive and patient, in particular Rachel Williams, and Emily John. My sincere thanks to both of you, and the rest of the team for directing me when at stages I felt somewhat stressed and uncertain as to the way forward. I look forward to an exciting and inspiring teaching career (hopefully), putting into practise the vast source of materials covered during my i-to-i TEFL courses. Thanks again!”

Helpful Report

Posted 1 year ago

“Customer service”

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Posted 1 year ago

“itoi is the best training institution I have ever been to. Thank you guys so much for the opportunity you have given me, and thank you so much for this life changing opportunity you have given. I will be forever grateful.”

Helpful Report

Posted 1 year ago

“I am very impressed with i-to-i. They have been professional and supportive every step of the way.”

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Posted 1 year ago

“I did a 320 hour level 5 diploma. I enjoyed the course but it is only now that I've started a TEFL job that I understand the true value of the course. My employer was very impressed by the diploma but I didn't get any additional pay from it so I was worried that I had wasted all that money when something more basic would do. Speaking to my colleagues, however, I learned that there is a vast difference between the training I received and the box-ticking excercise other TEFL courses are. Many teachers have never done a lesson plan, or anything practical in-person at all and wish they had done a more thorough course like i-to-i as they are completely unprepared for the job. I got my job through the i-to-i jobs board and it turned out to be one of the most professional, and well paid, English language companies in Hanoi with a strong focus on ongoing training and development. Other teachers paid up to £600 to a third party graduate recruitment scheme to work for the same company. Yeah they got a week's free accomodation when they got here but you can get a decent hotel room for £20 a night so they were massively ripped off. I-to-i not only gave me the real training I needed for the job but helped me get one of the best jobs going after the fact.”

Helpful Report

Posted 1 year ago

“Incredible journey endless support. Amazing staff”

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Posted 1 year ago

“To teach me English language and how may talk English proper”

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Posted 1 year ago

“Thank you very much for the well-structured course. I really enjoyed the course. From the first lesson, I experienced personal growth. Support was just an e-mail away and always available.”

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Posted 1 year ago

“Worst after sales service”

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Posted 1 year ago

“I would loved it , i would recommend it to any friend”

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Posted 1 year ago

“Learner support is amazing. Quick feedback on issues whether it's financial or academic. A well run course through and through.”

Helpful Report

Posted 1 year ago

“What an amazing support structure. Best support. Would recommend this learning platform to absolutely everyone out there. Great job! The team at I-to-I TEFL really motivated me in finishing and sticking with my course. I am very ADHD and managed to complete my tasks and assignments with ease of their continues support. Thank you for helping in my new journey in life. What an amazing adventure it has been so far.”

Helpful Report

Posted 1 year ago

“Initially I had a good experience with the company. Very friendly salesperson over the phone and everything was explained well enough to me. The course content was terrific and engaging - I want to stress I don't have a problem with that. My issue comes from customer service during the course. I got rather ill during the time I was enrolled on the course and was unable to complete it. I had spoken via the live chat and asked about a refund policy (I had in my terms of conditions a clause where if I failed I could get a refund). This was shot down by the live chat and a screenshot of 'updated' terms and conditions, which conflicted with mine. The woman was very friendly about all of this, but insisted that I must be wrong. So, I'm out of pocket an unfortunate amount of money, and no qualification to show for it. Again, like I said, content fantastic, customer care...not so good.”

Helpful Report

Posted 1 year ago

“Just finished the Level 5 420- hr Diploma. I have a BA in English already, a Graduate Certificate in Education and classroom teaching experience, and thought I knew it all. I was disabused of this assumption from the very first assignment. This course is intensive, comprehensive and well programmed. They cover all the bases so thoroughly and insightfully- and the tutors are the real deal… so helpful in their comments . I would recommend this course to anyone. I am a better educator, will be a great teacher for the wealth of knowledge I got from I-to-I. Thank you, tutors, customer service team, everyone at i-to-i . Can’t say enough good things…”

Helpful Report

Posted 1 year ago

“Customer service from Molly Robinson is absolutely phenomenal. She listens and explains to detail. Very helpful and kind. Thanks again.”

Helpful Report

Posted 1 year ago

i-to-i TEFL is rated 4.7 based on 7,416 reviews