I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,832 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

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I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

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Posted 4 years ago

“Lovely wallpaper”

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Posted 4 years ago

“I love my wallpaper”

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Posted 4 years ago

“Samples came really fast and was hard to decide”

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Posted 4 years ago

“Excellent delivery service and lovely quality wallpaper”

I Love Wallpaper 5 star review on 10th January 2021

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Posted 4 years ago

“Excellent quality and choice of designs.”

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Posted 4 years ago

“Still haven’t received my sample, ordered 11 days ago”

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Posted 4 years ago

Thank you for taking the time to post a review. We would really like to look into this further for you, please feel free to visit our help centre at https://ilovewallpaper.zendesk.com/hc/en-gb/ where you can submit a request to us and we can look into this issue further. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“Quality paper as always. Fast delivery and well packaged.”

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Posted 4 years ago

“Really good quality wallpaper and looks fabulous x”

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Posted 4 years ago

“Excellent choice of papers. Easy to order and delivery prompt.”

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Posted 4 years ago

“Lovely wallpaper great service”

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Posted 4 years ago

“Gorgeous wallpaper and quick delivery, thank you”

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Posted 4 years ago

“The paper arrived quickly but on pasting the colour began to colour fade and had white patches on. We used a professional decorator who has done work for us before - not user error. When we called I love wallpaper, they took no ownership, we had to pay for express postage on a different colour as they only had the same batch, other wise we’d have a half finished room for Christmas! No refund given for the faulty paper-still denying it is faulty!! Terrible service.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to post a review. We would really like to look into this further for you, please feel free to visit our help center at https://ilovewallpaper.zendesk.com/hc/en-gb/ where you can submit a request to us and we can look into this issue further. Kind regards, I Love Wallpaper Customer Service Team

Posted 4 years ago

“The wallpaper was very low quality. We had rolls from the same batch and they didn’t even line up. Their customer service team is not helpful. I would suggest ordering from someplace else!”

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Posted 4 years ago

“Always quick delivery. The wallpapers are great quality and look really good for a very reasonable price. Great service”

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Posted 4 years ago

Thank you for your 5* review. Kind regards, I Love Wallpaper customer services team.

Posted 4 years ago

“My order arrived over a month late, even after I’d waited months for a notification it would be in stock! Then all I was offered as an apology is 5% off a future order - I have no more plans to wallpaper at home and if I did, it wouldn’t be through this company!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to post a review and for the feedback. Once again I am very sorry for the delay with your parcel and for any trouble caused. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 4 years ago

“Looked exactly like the pic. Good quality too, I like it :)”

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Posted 4 years ago

Thank you for your 5* review. Kind regards, I Love Wallpaper customer services team.

Posted 4 years ago

“Amazing service, super quick delivery. Love the individual unique prints you don't see anywhere else. We'll definitely be ordering again soon! Thankyou :)”

I Love Wallpaper 5 star review on 23rd November 2020

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Posted 4 years ago

Thank you for your 5* review, your bedroom looks stunning. Kind regards, I Love Wallpaper customer services team.

Posted 4 years ago

“The wallpaper looks beautiful on the wall. Very good quality. The service was excellent especially being able to order samples in advance. Would definitely use in the future and would recommend.”

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Posted 4 years ago

“Very beautiful and good quality wallpaper! Was a bit worried as there was no delivery/ courier detail sent after placing the order, but the parcel magically arrived within a week so can’t really complain.”

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Posted 4 years ago

I Love Wallpaper is rated 4.7 based on 5,832 reviews