I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,832 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,832 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

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I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wallpaper is great quality and it went up so well, really pleased with it.”

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Posted 3 years ago

“Lots of choice , good quality paper. Quick delivery and always receive discounts via email”

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Posted 3 years ago

“Wallpaper great. Near disaster as courier left it on the front step in the rain🙄”

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Posted 3 years ago

“Excellent service ordering & delivery Quality of the wallpaper was superb also the paste was the best quality I recommend using ilovewallpaper to anyone who is thinking about ordering”

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Posted 3 years ago

“We found the website very easy and clear to use. Once we chose our favourite pattern the process couldn’t be simpler and great that they had the calculator which helped our cause. Checkout was equally simple and although advised delivery expected 3-5 days the items arrived professionally packaged 2 days later. Fantastic effort, well done”

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Posted 3 years ago

“I just ordered 2 samples of wall paper! Postal difficulties led to my samples being delayed”

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Posted 3 years ago

“Love the wall paper but its very thin and ripped all over the place.”

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Posted 3 years ago

Thank you for taking the time to post a review and for the feedback. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“Loads of choice,speedy delivery, and lovely quality wallpaper i love my new room now, fantastic”

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Posted 3 years ago

“Beautiful, quality wallpapers. Delivered speedily and packaged well.”

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Posted 3 years ago

“Quick delivery.bit pricey.”

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Posted 3 years ago

Thank you for taking the time to post a review and for the feedback. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“Lovely paper.did mark easily”

I Love Wallpaper 5 star review on 18th January 2021

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Posted 3 years ago

“I love my wall paper and great service ,delivery time was great and only took a few days.”

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Posted 3 years ago

“Beautiful wallpaper, so pleased! Fast delivery. Excellent quality. A happy customer......”

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Posted 3 years ago

“Excellent service and wallpaper very good quality, miss calculated quantity but was able to reorder and the delivery was prompt will definitely use I Love Wallpaper again.”

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Posted 3 years ago

“really pretty ,exactly the same as the photo..”

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Posted 3 years ago

“Quick delivery, good quality wallpaper at a decent price.”

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Posted 3 years ago

“The samples came on time and they were an excellent size and very good condition”

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Posted 3 years ago

“Amazing choice of wallpaper, easy to order, very quick delivery, love this site, have used a few times and will be using again.”

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Posted 3 years ago

“In all honesty, I love wallpaper have been a nightmare to deal with. I ordered my wallpaper with a week to spare, but not only did their address system fail (missing half of my address) they sent it out without the correction. My parcel has now been with the courier for 9 days - they promised a fix in 3-5 - and the Courier won’t take instruction from me. So I’ve had to let my decorator go without finishing, and their only advice? ‘Refuse the delivery’ So still waiting to do so... Two days ago, I reordered, paying a premium for express delivery today, only to receive an email this morning saying the delivery has been delayed... no explanation/apology, so now I have two lots of wallpaper with (two different) couriers, and still they are of no help! The Couriers tell me I’m ‘not the account holder’ so they can’t help, but the account holder is absolutely useless. Quite honestly, I’ve never known a Company who could care less!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post a review. We would really like to look into this further for you, please feel free to visit our help centre at https://ilovewallpaper.zendesk.com/hc/en-gb/ where you can submit a request to us and we can look into this issue further. Kind regards, I Love Wallpaper Customer Service Team

Posted 3 years ago

“Excellent quality and very easy to hang. Will definitely consider using your company again Many thanks.”

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Posted 3 years ago

I Love Wallpaper is rated 4.7 based on 5,832 reviews