I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,835 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,835 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

Write Your review

Tell us how I Love Wallpaper made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid Avoid. I ordered 6 rolls on the basis that the online calculator told me to order 5. I only in fact needed 4 and so am now left with two surplus rolls. I sent them back a wee bit over the 30 days policy and they won't refund. I have just had to pay £6.95 to have them returned to me or I would lose out on the £44 I paid for them. 30 days during a global pandemic is shocking especially when the only reason I couldn't get mY decorator in sooner was restrictions changing. I have been told a lot of tosh about batch numbers etc, but rolls of paper don't change. I won't deal with this company again.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post a review. I'm very sorry for any trouble caused with respect of our policy in place for returns. While consideration and understanding for the current pandemic is most certainly something we look at in respect of our policy offered, due to variation of stock held we do unfortuantly need to have a timeframe to limit this. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“Not a great experience at all. Ordered samples from their website which costed about £6 and four tiny samples turned up, which hardly showed the pattern on the papers I’d selected. I ordered one too many rolls for safety. However their returns policy of 30 days isn’t great as I’m now stuck with an unopened roll in perfect condition that I don’t need. Paper isn’t great to work with and the quantity is pretty poor. Wouldn’t use again.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post a review. I'm very sorry you're unhappy with the samples you've ordered and for any trouble caused by the returns policy. Unfortunately, with larger designs such as this, it's impossible to send the full pattern as the pattern is larger than the sample. The samples are sent primarily for colour/texture reference and so that you can arrange a paint match etc, however, we understand it is nice to see how it would look first hand and are looking to improve on this. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“Really liked the paper,lots of choice, customer service excellent. Would use again Thanks”

I Love Wallpaper 5 star review on 11th May 2021

Helpful Report

Posted 3 years ago

“Good wallpaper”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post a review. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“TISSUE PAPER,30 YRS HANGING PAPERS,THIS IS DEFINITELY THE WORST.Customer bought 20 rolls,I hung two lengths and won't put my name to it.Can't use a blade on it because its like pulp when wet,bad product.Anyway who would buy w/paper on line? No rep to argue with,pity because I've sent every rep on his way and always got my customers dosh returned.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post a review. We would really like to look into this further for you, please feel free to give us a call on 01429 803932, we are here to help Monday to Saturday 9am to 5pm or alternatively, you can send us an email detailing the issues you have experienced to sales@ilovewallpaper.co.uk. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

Helpful Report

Posted 3 years ago

“Love my wallpaper wouldn't go anywhere else but love your wallpaper”

Helpful Report

Posted 3 years ago

“Easy Web page. Quick delivery. Fantastic wallpaper. Would recommend this company.”

Helpful Report

Posted 3 years ago

“Not the colour shown in the picture. Very different. Good quality tho.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to post a review and for your feedback. Kind regards, Thomas I Love Wallpaper Customer Service Team

Posted 3 years ago

“I recently ordered a sample wallpaper which turned up promptly and was a good size. I then decided to go ahead and order the wallpaper. Arrived promptly and well wrapped. I received a discount as well. Great service.”

Helpful Report

Posted 3 years ago

“Beautiful wallpaper, delivery really quick once it was back in stock and I was notified immediately once I could order.”

I Love Wallpaper 5 star review on 6th May 2021

Helpful Report

Posted 3 years ago

“Lovely wallpaper and so much to choose from. Something for everyone.”

Helpful Report

Posted 3 years ago

“Lovely wall paper would use this site again”

I Love Wallpaper 5 star review on 5th May 2021

Helpful Report

Posted 3 years ago

“Fabulous wallpaper and excellent service ,no hassle”

Helpful Report

Posted 3 years ago

“Brilliant choice of wallpapers, good quality and excellent service.”

Helpful Report

Posted 3 years ago

“Order received very quickly - love, love the paper - great quality, price & a dream to hang - paste the wall definitely the way to go - brilliant 👍and I am so pleased with the overall effect - my bedroom looks great.”

Helpful Report

Posted 3 years ago

“Excellent service quick delivery excellent quality.”

Helpful Report

Posted 3 years ago

“I ordered my wallpaper and the delivery was fast and efficient.The wallpaper was of good quality and I would order from them again.”

Helpful Report

Posted 3 years ago

“Quick delivery and great range to choose from”

Helpful Report

Posted 3 years ago

“I've ordered two separate styles of wallpaper from your company one for my lounge and 1 for my bedroom, both are of excellent quality and the colours are so vibrant. Will order from here again when i move onto decorating my next room!”

Helpful Report

Posted 3 years ago

I Love Wallpaper is rated 4.7 based on 5,835 reviews