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I Love Wallpaper Reviews

4.7 Rating 5,834 Reviews
94 %
of reviewers recommend I Love Wallpaper
Company Reviews Product Reviews
2,335
 Metrics Info
4.7
Based on 5,834 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read I Love Wallpaper Reviews
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Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Izabela Seczkowska-swist
Verified Buyer
“Very thin wallpaper for the prize. Nothing special”
Helpful Report
Posted 3 years ago
Thank you for taking the time to post a review. I am very sorry for any trouble you may have experianced with the product, I hope the finished result still looks amazing on your wall. Kind regards, Thomas I Love Wallpaper Customer Service Team
Posted 3 years ago
SIMON
Verified Buyer
“To start with the mural looks lovely, just what we were after !! However the patern didn't match up in quite a few places and it is easily marked/scratched whilst hanging.”
Helpful Report
Posted 3 years ago
Julie
Verified Buyer
“The sample was so small I couldn't imagine what it looked like 🙁”
Helpful Report
Posted 3 years ago
Rebecca
Verified Buyer
“Lovely wallpaper however rips very easy once pasted”
Helpful Report
Posted 3 years ago
Anisah
Verified Buyer
“This wallpaper was very hard to put up as the quality of the paper was poor. The paper is very thin and it left many many bubbles after it was put up on the wall by a professional. The pattern looks good and the glitter gives it a lovely shine, just the downside is the quality of the paper which leaves many bubbles on the wall.”
Helpful Report
Posted 3 years ago
Sarah
Verified Buyer
“Really love the quality and colour of this paper but had to order a new roll as the first paper roll has shrunk on the wall! Not good!! 😞”
Helpful Report
Posted 3 years ago
Elizabeth
Verified Buyer
“The wallpaper I ordered was thin and as we put it up and wiped it the pattern came off. Disappointed as loved the wallpaper. We didn't put it up in the end and ended up buying a different one.”
Helpful Report
Posted 3 years ago
BEN
Verified Buyer
“The wallpaper was lovely however the delivery of the item was disgusting. Also the delivery abroad is extortionate compared to parcel force”
Helpful Report
Posted 3 years ago
Jill
Verified Buyer
“Quick delivery of sample and wallpaper. I love the pattern but wallpaper thin and tore easy. Decorator not happy”
Helpful Report
Posted 4 years ago
Sarah
Verified Buyer
“Vivienne feather paper didn't cut cleanly at all so was disappointing. Flamingo paper, however, was a dream to hang.”
Helpful Report
Posted 4 years ago
Natalie
Verified Buyer
“The wallpaper had a fault running all the way through”
Helpful Report
Posted 4 years ago
""
Verified Buyer
“Was unable to return”
Helpful Report
Posted 4 years ago
Elaine
Verified Buyer
“Great variety of designs and prices are reasonable. I think the photos on the website could be better though and it annoys me that you charge for samples - Wallpaper Direct give free samples.”
Helpful Report
Posted 4 years ago
Kelly
Verified Buyer
“We only ordered samples at this stage but we were disappointed at the size of the sample and having to pay for them and then postage. The samples were too small to see what effect they would really have on our room, resulting in not making a full purchase of paper to decorate from you.”
Helpful Report
Posted 4 years ago
Sarah
Verified Buyer
“Great quality wallpaper however doesn’t make returns easy so I have an extra unused roll not returned!”
Helpful Report
Posted 4 years ago
Sam
Verified Buyer
“Good quality paper and great designs.”
Helpful Report
Posted 4 years ago
Tracy
Verified Buyer
“The sample was totally inadequate to even see the style or how the pattern would match up, won't be ordering samples online again, I'll purchase from a shop.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to write this review. I'm sorry to hear your unhappy with the samples ordered from us, samples are cut to a specific size and as they're primarily for colour & texture purposes it's not always possible you will receive a sample showing the full design. Please feel free to visit our website or social media pages to see the print in full and in other customers homes which may help with your decision on the design. Kindest regards, I Love Wallpaper Customer Service Team
Posted 4 years ago
""
Verified Buyer
“Quick delivery.bit pricey.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to post a review and for the feedback. Kind regards, Thomas I Love Wallpaper Customer Service Team
Posted 4 years ago
Anonymous
Verified Buyer
“Prompt service for a sample. The sample was of a size so you could see the pattern clearly.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to post a review and for the feedback. Kind regards, Thomas I Love Wallpaper Customer Service Team
Posted 4 years ago
Brenda
Verified Buyer
“Sorry, unable to make any comment, due to still waiting to receive the samples.. due to Covid the post where I live is extremely random.”
Helpful Report
Posted 4 years ago
Thank you for taking the time to post a review. If the samples have still not reached you within around a week, please reach out so we can get a replacement issued for you if required. Kind regards, Thomas I Love Wallpaper Customer Service Team
Posted 4 years ago
I Love Wallpaper is rated 4.7 based on 5,834 reviews
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