I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,834 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,834 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

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I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A little disappointed with the quality of the paper. It looked amazing but when putting up it did rip in a couple of places. On the whole it looks great to anyone who doesn’t know where the imperfections are!”

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Posted 4 years ago

“Wallpaper was really nice. The paste was rubbish tho. My wallpaper starter lifting a day later. Followed all instructions correctly. Ended up having to buy a branded paste to repair.”

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Posted 4 years ago

“The design of the paper is really beautiful, if only for the design i wold have given 5 stars. Working with it however is really difficult, hence the 3 stars. After 10 minutes of soaking the paper becomes really hard to work with and rips really easily. After few trying moments the end results is not bad.”

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Posted 4 years ago

“Finished item looks lovely however very thin paper, difficult to work with & postage over priced through out 😬 sorry!! I love your range but this paper has put me off ordering online”

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Posted 4 years ago

“We haven't put it up yet but we were not happy with how the product arrived. It took longer than anticipated and arrived soaked through and open. Photo attached.”

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Posted 4 years ago

“Disappointed in the size of the samples, they wasn’t big enough to get an idea of the pattern.”

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Posted 4 years ago

“Product & delivery excellent but no refunds yet received on returns a month ago.”

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Posted 4 years ago

“Service and delivery was quick but I felt the wallpaper I received lacked quality and looked cheap, haven’t used their wallpaper and found another wallpaper very similar for a cheaper price and a lot better quality. The design was nice but the quality of the wallpaper wasn’t very good”

Helpful Report

Posted 5 years ago

Thank you for taking the time to post a review. We would really like to look into this further for you, please feel free to give us a call on 01429 803932, we are here to help Monday to Saturday 9am to 5pm or alternatively, you can send us an email detailing the issues you have experienced to sales@ilovewallpaper.co.uk. Kindest regards, I Love Wallpaper

Posted 5 years ago

“Lovely wallpaper and very good quality but there was a lot of waste because of the pattern. Could of done with knowing that as I ran out”

Helpful Report

Posted 5 years ago

Thank you for your review. I'm glad to hear you are happy with the wallpaper ordered from us. We do aim to make the pattern details as clear as possible, this can be found under 'details'. We do also have a roll calculator on each product page which can help calculate the number of rolls needed for any future orders :) Kind regards, I Love Wallpaper

Posted 5 years ago

“As I company delivery etc was great, but the paper I picked this time was very difficult to hang and cut my decorator said they the white underneath showed through as he was smoothing the air out of the paper.”

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Posted 5 years ago

“Paper is nice, but it shrunk really badly. Not sure if it's the paper or their paste, as we bought their own paste too. I'd advise just try buy better paste”

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Posted 5 years ago

“One of the paper samples was lovely but the 2nd one was the wrong one as I did not like it on the website so I would never have ordered it. Other than that it was okay”

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Posted 5 years ago

“Normally I would give a 5 rating but I waited two weeks for my two samples which I purchased and while I am waiting for them a promotion comes on offering 3 free samples which I think should have applied to mine seeing I waited so long for them to arrive.Apart from that I love this site!”

Helpful Report

Posted 5 years ago

“I would review it if I could. The carriers have lost my parcel. Very frustrating. Carriers had an automated notification counting down to delivery but it was already lost in system. It insisted delivery would be Monday for 4 days. Waiting to hear when I can have a replacement. The pervious order I placed the wallpaper was lovely.”

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Posted 5 years ago

“Received my wallpaper delivery today. The box was damaged, but fortunately the wallpaper isn't. So, only given review 3 stars based on this.”

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Posted 5 years ago

“Not overley impressed. One of my rolls had a fault so had to wait for another-i was one roll short but it was out of stock. The timeline meant a different batch number. They didn't seem bothered or even apologise. Not sure I'd buy again from yhem”

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Posted 7 years ago

“I didn't purchase anything I had requested sample wallpaper.”

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Posted 9 years ago

“The wallpaper samples I ordered were not great quality and I wasn't happy that I had to pay for the samples. As other companies send out for free. I didn't like them enough to order the rolls. It is hard enough buying from the Internet without seeing the papers in real life. it would be great if small samples were sent out for free. It has put me off ordering wallpaper online completely unless I had seen the paper in a book (in real life). This experience didn't work out for me really but the delivery was fast, many thanks for that. And the website is well designed.”

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Posted 9 years ago

“Delivery and Customer Service was perfect but the quality of the wallpaper pretty poor comparing to other companies with this same price tag.”

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Posted 9 years ago

“My decorator said that the wallpaper I chose was of poor quality so I had to buy from a different shop. But the designs you offer are great its just a shame that the paper itself was of poor quality. I would be willing to pay more for a roll if the quality was better.”

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Posted 9 years ago

I Love Wallpaper is rated 4.7 based on 5,834 reviews