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I Love Wallpaper Reviews

4.7 Rating 5,831 Reviews
94 %
of reviewers recommend I Love Wallpaper
4.7
Based on 5,831 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read I Love Wallpaper Reviews
Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service very quick just waiting for sample s Thanks Margaret
Helpful Report
Posted 3 years ago
Love the wall paper exactly what we were looking for and the right finish. Great service and quick delivery.
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Posted 3 years ago
Love it , will look brilliant when I move into my new home, very quick delivery
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Posted 3 years ago
Easy to order fast delivery and delighted with the wall paper
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Posted 3 years ago
Excellent delivery time and arrived in perfect condition
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Posted 3 years ago
Very good, fast service.
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Posted 3 years ago
Most of ordering was good ! The site was very easy and qyick to use. So many choices at Amazing prices. Delivery was fast as well! But the box that it came it was damaged (battered a little and looked as though it had been crushed ) there was Black marks to the scraper (didnt look New ) and damage to other items
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Posted 3 years ago
Great service
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Posted 3 years ago
Reasonable prices and quick delivery times
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Posted 3 years ago
Excellent service. Prompt delivery
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Posted 3 years ago
Beware of the company’s 30 day return policy if buying wallpaper on sale but not hanging it straight away. They refused to refund my unopened returns as it was more than 30 days.
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Posted 3 years ago
I absolutely love my wall paper. the quality is amazing and I am now looking at paper for my other rooms
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Posted 3 years ago
Excellent service, price, product and finish. Very pleased.
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Posted 3 years ago
Ordered and received wallpaper. Wanted to return one roll and followed returns procedure which is you pay £6 to Hermes and drop in at Hermes shop and Hermes deliver to I Love Wallpaper. My return has gone missing and I Love Wallpaper want nothing to do with this despite Hermes being their delivery partner and accepted my return form etc, so I am now £28 out of pocket. Hermes impossible to contact by any means. I Love Wallpaper Customer Service incredibly unhelpful. I got conflicting information and fobbed off each time I called. Unwilling to help despite accepting my return. I Love Wallpaper state on their website "Fill in Hermes' easy online returns form and follow the instructions. You have the option to take your parcel to a nearby drop-off point or arrange a collection from your home or work. We'll take care of the rest!" I Love Wallpaper do not "take care of the rest", they don't want anything to do with you once they have your money. Beware!
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Posted 3 years ago
The Abel wallpaper in cream has now been hung and it looks even better than I thought it would.
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Posted 3 years ago
Very happy with your company
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Posted 3 years ago
Very easy to order and delivery was quick
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Posted 3 years ago
Website was easy to use. Huge selection of wallpaper, easy to order. Very satisfied with the quality and service.
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Posted 3 years ago
I have just received my first order, I'm over the moon! We chose a fabulous floral paper for a feature wall & it looks even better when I opened the box than the online picture! The packaging is fab too! Thank you! 😊
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Posted 3 years ago
Great choice, fast delivery
Helpful Report
Posted 3 years ago
I Love Wallpaper is rated 4.7 based on 5,831 reviews