I Love Wallpaper Reviews

Name: I Love Wallpaper
Rating: 4.65

4.7 Rating 5,833 Reviews

94 %

of reviewers recommend I Love Wallpaper

4.7

Based on 5,833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01429 803932

Email:

angela.jackson@hendersondesign.group

Write Your review

Tell us how I Love Wallpaper made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

I Love Wallpaper 5 star review on 27th January 2022

Denis Denyer

I Love Wallpaper 5 star review on 18th January 2022

Anonymous

Julie Seddon

I Love Wallpaper 5 star review on 17th January 2022

Claire Brownell

368

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“large comprehensive choice of papers etc, and delivery is very quick.”

Helpful Report

Posted 10 years ago

“Lovely wallpaper and quick delivery. Thank you”

Helpful Report

Posted 10 years ago

“Excellent service, would not hesitate in using again. Ordered late Mon evening, cancelled part order first thing Tues morn due to wallpaper ordered not suitable for our walls, spoke to very efficient staff who cancelled the order and dealt promptly with refund. B/account was credited within 2 days as promised and order was delivered Weds morn. Haven't hung wallpaper yet but it seems v.good quality for the price. Would recommend to friends and family. Well done I Love Wallpaper.”

Helpful Report

Posted 10 years ago

“Poor customer service.Courier service refused to deliver my order after 4pm and ILW refused to contact courier to request my goods be left with a neighbour.Sales assistant very rude.”

Helpful Report

Posted 10 years ago

“Great samples provided, not like others that provide you with a measly A4 bit! I shall be buying my wallpaper here! Thanks”

Helpful Report

Posted 10 years ago

“Stunning wallpaper, fantastic service????”

Helpful Report

Posted 10 years ago

“we bought the peppa pig set and we loved it. we put it on our kura bed from ikea and the result is super natural as if we bought the bed with them on it! we also received them in Greece in no time, especially in our first order which arrived in two days! <3”

Helpful Report

Posted 10 years ago

“Ordered paper online.£ days later attempted delivery by Fed Ex.Left card as I was not home.Refused to be flexible on delivery time and Saturday delivery out of the question.Fed Ex state this is ILW policy. Contacted ILW and despite my request to ask courier to leave with a neighbour they refused and were quite rude.I had no choice but to cancel my order and lost the delivery charge.Very POOR service.”

Helpful Report

Posted 10 years ago

“As a client in Ireland I have to complain, not about your product as over a week since ordering we have not yet received the goods. Fedex do not operate well in rural Ireland. So all in all we are very disatisfied”

Helpful Report

Posted 10 years ago

“As a client in Ireland”

Helpful Report

Posted 10 years ago

“Very quick delivery, great quality at a brilliant price will never use normal shops again will buy from you GREAT.”

Helpful Report

Posted 10 years ago

“Hi just wanted to say that I'm a 1000% happy can't find the same quality in the shops and would highly recommend your compny”

Helpful Report

Posted 10 years ago

“I ordered 6 samples of wallpaper and they arrived very promptly. All samples were surprisingly large. Would definitely use this company again.”

Helpful Report

Posted 10 years ago

“Very happy with the product. It's the delivery that let the experience down. I paid for express next day delivery. I ordered Friday lunchtime it was then delivered Monday (at that cost I really think it should have been sat delivery) but it was an all day window for delivery! I had to wait in all day. Usually when you pay a premium for delivery you get a 2 hour window. Let the experience down really and I would really have to think about ordering again.”

Helpful Report

Posted 10 years ago

“Beautful paper.looks fab on walls”

Helpful Report

Posted 10 years ago

“I saw the wallpaper we liked in a shop, but found it much cheaper on this website. Check out was quick and easy. When the items we ordered arrived, they were very well packaged and batch numbers matched. My only negative point was the delivery was slow.”

Helpful Report

Posted 10 years ago

“Wallpaper roll had to be re-rolled as it was upsided down on the roll when recieved and could not be hung that way”

Helpful Report

Posted 10 years ago

“Quick delivery, product looks good and was representative of online description and colour.”

Helpful Report

Posted 10 years ago

“Quick delivery of paper”

Helpful Report

Posted 10 years ago

“I have used the ILOVEWALLPAPER site a few times now ... Never had any issues , its always great quality paper at very reasonable prices. Would recommend to others , already recommended to family members who have also made purchases. Easy to use and always a great range to look through :) happy customer !!”

Helpful Report

Posted 10 years ago

I Love Wallpaper is rated 4.7 based on 5,833 reviews