Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.74

4.7 Rating 243 Reviews

95 %

of reviewers recommend Hydro-X

4.7

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company with a selection of some really great products and awesome staff from the operatives to the staff running the store.”

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Posted 3 years ago

“All the staff were very helpful and knowledgeable. The service wait was three days and the kit was all that I expected it to be”

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Posted 3 years ago

“Easy to find what I required and very prompt delivery. Only problem was that the cup was damaged but this didn't prevent the test being carried out.”

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Posted 3 years ago

“Have done training in the past and bought products from Hydro-x. Training was well done and products have always been delivered promptly and done a great job.”

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Posted 3 years ago

“Great communication on the Covid test kits. Fast turnaround.”

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Posted 3 years ago

“Easy to understand and easy to order, would recommend to anyone, thank you for the excellent service”

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Posted 3 years ago

You're very welcome Linda, we look forward to supporting you again in the future

Posted 3 years ago

“Excellent service. Item arrived quicker than expected. Superb quality.”

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Posted 3 years ago

“Poor packaging for expensive kits”

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Posted 3 years ago

Hi Yvonne, we're sorry your item arrived damaged by the courier. I understand that you were offered a replacement plastic cup but also advised that any water container will do if that were an easier/quicker option for you. We raised the damaged cup as a concern with our courier provider, but appreciate that doesn't resolve your issue. Please accept our apologies.

Posted 3 years ago

“Just perfect. Good advices. Got our test on time to travel. Very fast. Also fast to respond to our questions by email.”

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Posted 3 years ago

“Excellent service throughout.”

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Posted 3 years ago

“Easy to use, easy to send, and results arrived quickly even on a weekend”

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Posted 3 years ago

“The best company ever! 10/10 Thank you so much again ,I'll highly recommend them 😊”

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Posted 3 years ago

“Good reliable service”

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Posted 3 years ago

“Excellent service. Quick & efficient delivery. Website also easy to use & search for the right product.”

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Posted 3 years ago

“not received my order yet, and no updates”

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Posted 3 years ago

“Friendly team, swiftly responds, full responsibility to your order, first class service, I would highly recommend this company, can’t ask for more 🙏”

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Posted 3 years ago

“Amazing service well done, prompt reliable,very well packaged. Great to use, works very well in our hard water area. Thank you so much. Excellent service.”

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Posted 3 years ago

“Great service and super speedy delivery.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Very good thank you”

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Posted 3 years ago

Hydro-X is rated 4.7 based on 243 reviews