Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.74

4.7 Rating 243 Reviews

95 %

of reviewers recommend Hydro-X

4.7

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very informative website, with all additional training options should that be necessary. Delivered before promised and items arrived the next day. Great service and clear instruction on use. Thank you Hydro-X”

Helpful Report

Posted 3 years ago

“Parcel did not arrive when specified but presumably that is the fault of the deliverers. Otherwise excellent service and value.”

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Posted 3 years ago

“Great service Nice product”

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Posted 3 years ago

“You sent me a box of 20 which had been torn across the lid and two masks had been removed. The bag had not been opened and resealed, that would have been obvious. I am convinced that it left your premises in this condition, Never again!”

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Posted 3 years ago

Hi Malcolm, I'm sorry that the items you received were damaged in transit - I can assure you all items leave our warehouse in good order. if you haven't already done so, please contact our support staff at onlinesales@hydro-x.co.uk and a member of our team will help you

Posted 3 years ago

“Does what it says on the tin.”

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Posted 3 years ago

“Great company to deal with. Questions answered promptly, easy payment option and superfast next day delivery”

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Posted 3 years ago

“I have used this company for several years. Simple, easy to use website, often very fast delivery. Quick response to any queries. Lost a star as sometimes there is a significant delay, due to incubation etc which is not always communicated after ordering via website.”

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Posted 3 years ago

“Professionals! Quality products and deliveries are always correct and on time! I strongly recommend Hydro - X!”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very good communication, decent delivery and competitive price, I will definitely be using again.”

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Posted 3 years ago

“Cannot fault level of service and helpfullness of staff.”

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Posted 3 years ago

“Fair price, prompt delivery and the item is what we needed. Very happy using this company.”

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Posted 3 years ago

“Good products and reliable delivery service. Highly recommend this company.”

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Posted 3 years ago

“Amazingly easy and fast! Received my test kit order in under 24hrs and had my test result within 24hrs of posting. The fit to fly test result and certificate is nerve racking as it’s all so tight in turnaround timing. I had my result and certificate within 24hrs a day early to fly.”

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Posted 3 years ago

“Extremely professional ! Fast response !! Exactly what you need !”

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Posted 3 years ago

“Perfect customer service”

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Posted 3 years ago

“Great service as always with prompt delivery and at a competitive price.”

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Posted 3 years ago

“I would have given you 5 stars but for the delivery service you used. APC left a note to say they had attempted delivery on 21/4. It took Six phone calls and two emails before it was finally delivered 5/5”

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Posted 3 years ago

“Clear instructions, good explanation of the government guidelines and what it means in terms of the timeline of taking the test and a super quick turn around.”

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Posted 3 years ago

“Very good service - test result received in good time - perfect.”

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Posted 3 years ago

Hydro-X is rated 4.7 based on 243 reviews