Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.74

4.7 Rating 243 Reviews

95 %

of reviewers recommend Hydro-X

4.7

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and great delivery”

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Posted 2 years ago

“Excellent service and delivery. Would use again. Thank you Paul”

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Posted 2 years ago

“All good and quick delivery”

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Posted 2 years ago

“Good reliable service”

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Posted 2 years ago

“very good company to deal with, from order , to receipt of good, everything was hassle free”

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Posted 2 years ago

“The 5 legionella test kits you supplied cost £50 more than the same test kits from my usual supplier.”

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Posted 2 years ago

“Great service as always, competitive prices and quick delivery - what more could you ask for!”

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Posted 2 years ago

“Easy transaction and great communication. Will use again”

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Posted 2 years ago

“I ordered a box of dip slides. The whole experience from ordering via website to delivery was easy, fast and efficient. Package was securely wrapped and arrived intact. Also I shopped around and the prices were favourable compared to similar product from other suppliers so hats off all round. Will definitely reorder again.”

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Posted 2 years ago

“Excellent service and speedy delivery enabling smooth running of the practice”

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Posted 2 years ago

“Prompt delivery, thanks”

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Posted 2 years ago

“Easy to order, great products we regularly purchase as we get a quick turnaround”

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Posted 2 years ago

“First time purchase from Hydro-X. Very happy with the cost and delivered promptly. Would recommend.”

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Posted 2 years ago

“Hydro - X - easy online portal, easily navigated and found the item i needed, easy set up of equipment after being delivered in next to no time. Great service overall, would recommend”

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Posted 2 years ago

“Delivered smoothly, product as advertised. Pricey but good service and product.”

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Posted 2 years ago

“Excellent Product especially impressed by the clear concise instructions, our client especially liked the professional look of the equipment, and as a result, we have suggested they purchase the test for each of thier buildings”

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Posted 2 years ago

“Great service, super helpful staff. When I had an order go missing with a courier they went out the way to help us resolve the problems in the time scale we had.”

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Posted 2 years ago

“We have been using KN95 facemasks throughout the current pandemic and the time had come to obtain a fresh supply. Following an Internet search, I was soon drawn to The "Hydro-X Web Site" which I found clear, helpful and easy to navigate. I also noted that those who had left Reviews had largely made favourable comments. I placed my order without any difficulty on 3rd January and, over the following days, received e-mails providing details of that order (including an invoice) together with tracking information. The facemasks were delivered on 7th January without any problem. Alongside the e-mails I received concerning my order, I was also sent information about the work of Hydro-X, Aquabox and other Companies concerning the supply, by Aquabox, of equipment to Third World Countries to help with water shortages and supply of fresh water through the use of filtration equipment; I was very happy to make a small donation to help with this work. Should I need additional facemasks, or indeed any other items of equipment available through Hydro-X, I would have no hesitation whatsoever in returning to this Company. Furthermore, I would like to take this opportunity of thanking the staff at Hydro-X for the prompt and efficient way in which they handled my order.”

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Posted 2 years ago

Thank you very much for your kind review. We're glad you were happy with the product and service you received

Posted 2 years ago

“Let down by your choice of Courier. Took afternoon off work but delivery never arrived and no comms to say there were issues. Arrived the next morning within an hour of getting another text with time slot. Lucky I was there. I paid £11.95 plus VAT for this privilege - the most expensive delivery fee I’ve ever paid. A refund of this fee has been requested but I suspect the radio silence will not be broken.”

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Posted 2 years ago

We're sorry you weren't happy with the service you received. We did reach out to you several times to no avail to advise that you had placed your order during the advertised closed period over Xmas and New Year, and so that delays should be expected. Should you choose to use Hydro-X next time, we hope you have a better experience.

Posted 2 years ago

“quick and simple”

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Posted 2 years ago

Hydro-X is rated 4.7 based on 243 reviews