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Hydro-X Reviews

4.7 Rating 243 Reviews
95 %
of reviewers recommend Hydro-X
4.7
Based on 243 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Hydro-X Reviews

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

Write Your review

Will USE THIS SERVICE AGAIN VERY FAST AND NO PROBLEM
Helpful Report
Posted 3 years ago
Order was sent incomplete, when called promised call back and no one bothered calling us back. We will never ever recommend this company to anyone, the receptionist lis a liar
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Posted 3 years ago
Good morning Shakeel. I'm sorry you were let down by our courier and your items were not received in good order. I understand that given the choice of replacement items or a refund you have opted for a refund and this has been processed. I can assure you that our staff try their very hardest to provide the latest available information on all shipments, and leave messages when clients are unavailable.
Posted 3 years ago
Very quick and easy test to carry out in line with our risk assessment.
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Posted 3 years ago
Delivery cost was excessive.
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Posted 3 years ago
Very helpful and informative regards Mark
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Posted 3 years ago
Excellent service! The face masks took only 24 hours from dispatch to delivery!
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Posted 3 years ago
Grea6t service, quick delivery and good pricing
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Posted 3 years ago
Haven't used your company before but from the time of placing the order to receiving the item and invoice was effortless, the item arrived very quickly and in perfect condition. Thank you.
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Posted 3 years ago
Not just down to Hydro-X, delivery company did not help by not leaving missed delivery cards on first attempts. Unfortunately, after that Hydro-X response was slow and i had to keep chasing for a resolution.
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Posted 3 years ago
We were new to using dip slides, but the support guys helped us select the right slides for our food production facility. We shall definitely buy more from Hydro-X as they were reliable and always helpful.
Hydro-X 5 star review on 21st September 2021
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Posted 3 years ago
Quick and efficient delivery. I had difficulty using the online order form, but a quick phone call and friendly, helpful staff sorted me out. The Legionella testing thermometer is an simple tool to use and an asset to a landlord like myself to make sure my letting property is safe. Thank you Hydro-X!
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Posted 3 years ago
Great Starter Pack
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Posted 3 years ago
Excellent product
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Posted 3 years ago
Hydro-X are at the very top of the water industry training dynamic. Excellent facilities; superb course materials to take away with you and a dedicated customer focused team on standby to help with any inquiries.
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Posted 3 years ago
Well packaged great online customer service before hand too
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Posted 3 years ago
We were very impressed with the service and the quality of the products we received.
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Posted 3 years ago
Great Product. Very fast delivery. Will order again
Hydro-X 5 star review on 29th August 2021
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Posted 3 years ago
Quick delivery, easy website layout.
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Posted 3 years ago
Excellent service and customer support. Discount made available for first purchase. My purchase arrived super quick! ... 2 days later instead of one month later as advised on the delivery information! Excellent!! It was put to use the same day. Excellent product; very good price and accompanied with its calibration certificate.
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Posted 3 years ago
Quick delivery & good website.. explained it well
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Posted 3 years ago
Hydro-X is rated 4.7 based on 243 reviews