Hydro-X Reviews

Name: Hydro-X
Address: Hydro-X HouseEden PlaceOutgang Lane, Dinnington
Rating: 4.74

4.7 Rating 243 Reviews

95 %

of reviewers recommend Hydro-X

4.7

Based on 243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-X:

Over 35 years Hydro-X has become a nationally recognised name in Water Treatment, Water and Air Hygiene services, and Legionella Training, representing high-quality risk management and excellent value for money. Hydro-X also provides water treatment and hygiene consumables via www.hydro-x-store.co.uk

Visit Website

Phone:

01909 565133

Email:

info@hydro-x.co.uk

Location:

Hydro-X HouseEden PlaceOutgang Lane
Dinnington
S25 3QT

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Hydro-X 5 star review on 3rd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good helpful service as usual.”

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Posted 5 years ago

“Very informative and useful. Training was full of good guidance and knowledge on subject areas.”

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Posted 6 years ago

“Excellent website, easy to navigate around. I was kept up to date with the progress of my order together with very good delivery times. What more can I ask for :)”

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Posted 6 years ago

“I found the seminar very helpful and informative, particularly the opinions and experience of the presenters. This is a complex area and there isn't always a right solution. I work in social housing, and the approach to managing this risk varies widely, so this sector of the industry would definitely benefit from more knowledge and training geared to this sector.”

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Posted 6 years ago

“Will use again”

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Posted 6 years ago

“I did enjoy the course which was good and have certainly learned a lot about Legionella. I did have a problem with the chat which I could not get to work and an echo 3 times for every word that was spoken, which lasted through 50% of the course. The chat seemed to work with most of the students which I followed with good replies to the questions, all very good.”

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Posted 6 years ago

“very good course”

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Posted 6 years ago

“Vicki the trainer for the legionella course was brilliant. Very informative and very approachable. Highly recommended :)”

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Posted 6 years ago

“pleasure to deal with”

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Posted 6 years ago

“Generally, all went well. Only disappointment was that the lady I've spoken on phone promised that she will arrange a new stock that I can use for 1 year because I've ordered quite a lot of dip slices for testing I need to do. But I've received an old stock that will last only 6 months shelf life and I can run out of time with them before I'm able to use them all..”

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Posted 6 years ago

Dear Jana, thank you for leaving us a positive review, this is greatly appreciated. I would like to apologies that you feel disappointed with the shelf life of the dipslides that you were supplied, and I apologise for any inconvenience caused. Before your purchase we had a conversation on our online chat facility where we advised that the standard shelf life for smaller orders of dipslides is 6 months, but that we could send out the newest batch of dipslides to you which would have a 9 months shelf life if 10 or more boxes were purchased at that time. I’m very sorry if you felt that this was not made clear enough to you, but hope you get the full benefit of the products you ordered. If there is anything else I can help you with please don’t hesitate to contact me directly.

Posted 6 years ago

“The seminar covered a variety of topics with interesting speakers. All relevant to my current role.”

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Posted 6 years ago

“very good allround just waiting for follow up”

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Posted 6 years ago

“An excellent website especially when needing some specialist advice, also my oder was dealt with very promptly .”

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Posted 6 years ago

“All good, can't complain”

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Posted 7 years ago

“Great product, quick delivery. Good technical support on how to use”

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Posted 7 years ago

“This was a well presented, well informed & interesting seminar that answered many questions around water hygiene and specifically expanded on the role of the HSE 7 their involvement in any potential occurrence.”

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Posted 7 years ago

“Hydro X always attend to our issues promptly and efficiently. Service delivery is good and staff always communicate any issues to ourselves. The Account is managed in a professional manner at all times.”

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Posted 7 years ago

“Product works exactly as described. Speaking to their customer services was helpful and informative, and told me which dipslide i needed”

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Posted 7 years ago

“Booking our course with Hydro-X was easy, and the staff were very friendly. Instructions were clear, and everything was better than expected on the day. Couldn't ask for more”

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Posted 7 years ago

“Great day out for all the compliance officers for the Manchester college, the reps on the tables kept us updated on all areas we were not sure about, and made us feel very welcome on the day. To be in the same room as the HSE officers and listening to how they operate on a day to day bases was very interesting and we absorbed a lot of information and had taken that experience away with us to implement on site.. Thank you very much Hydro.”

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Posted 7 years ago

Hydro-X is rated 4.7 based on 243 reviews