Hydro-Active Pools & Spas Reviews

Name: Hydro-Active Pools & Spas
Address: Hydro Active Spas Branton Garden Centre, Doncaster, Doncaster
Rating: 4.96

5.0 Rating 381 Reviews

99 %

of reviewers recommend Hydro-Active Pools & Spas

Company Reviews

Metrics

Info

5.0

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hydro-Active Pools & Spas:

Hydro-active Pools & Spas have been firmly established within the wet leisure sector since 1998.

We are a family run business with family values, employing a total of 8 employees both on a full time and sub contract basis.

All of our staff are specialists in their professions, whether its construction, electrical or administrative we believe we have a team that is unrivaled in the industry.

Visit Website

Phone:

01302 831006

Email:

sales@hydroactivepools.co.uk

Location:

Hydro Active Spas Branton Garden Centre,
Doncaster
Doncaster
DN3 3QP

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Hydro-Active Pools & Spas 5 star review on 26th October 2020

Mr Backhouse

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very charming young men, Chris and Martin were super efficient, friendly and professional, we felt totally at ease and would totally recommend to family and friends. Also would like to add the excellent service we have received from the team at the showroom, thank you once again x”

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Thank you Claire for taking the time to leave us a review. I will pass your comments onto Chris and Martin who pride themselves on offering an excellent service. We look forward to your ongoing custom. Happy hot tubbing :) Kind Regards Hydro Active Team

“The original sales experience was good. However the sales person Ricky neglected to tell us there was a charge for the Crain delivery and mislead us in a couple of the features on the tub. Katy was great in rectifying these issues and was very helpful. Chia who installed the tub was fantastic. He was very helpful and explained everything really well.”

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“Very friendly service , prompt , would definitely recommend this company”

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Thank you for taking the time to leave us a review, we look forward to your ongoing custom. Kind Regards Hydro Active Team

“Vvery goode service”

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Thank you John for taking the time to leave us a review. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“Very professional , 1st class and informative service nstallation guys , very efficient highly recommended”

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Thank you Tracy for taking the time to leave us a review. We look forward to your ongoing custom. Happy hot tubbing :) Kind Regards Hydro Active Team

“Great service from start to finish. All staff had great knockledge especially Martin & Chris who did the install. Highly recommended!!!”

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Thank you Robert for taking the time to leave us a review. We look forward to your ongoing custom. Happy Hot Tubbing :) Kind Regards Hydro Active Team

“Fantastic quick service, great engineer.”

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Thank you Sandra for taking the time to leave us a review, we look forward to your ongoing custom. Kind Regards Hydro Active Team

“Prompt polite and service carried out by Chris to a high standard. Always impressed with customer service year after year.”

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Thank you Shelley for taking the time to leave us a review. I will pass your feedback onto Chris. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“Great service efficient quick and very pleasant man Chis”

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Thank you Trish for taking the time to leave us a review. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“As always the service was speedy and excellent, chris is always helpful, we’ve had our hot tub a couple of years now and have always found the service and staff second to none. Thank you again.”

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Thank you Mrs Creswell for taking the time to leave us a review. The team strive to ensure all customers receive an excellent service. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“Both Chris and Martin have been very professional throughout and have ensured that I know fully what I am to do with the hot tub. Well done”

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Thank you Iain for taking the time to leave us a review. I will pass your comments onto the lads who really appreciate the feedback. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“Fab company that couldn’t do enough when we were buying our tub. Three years down the line and they still provide a good service, maintaining the tub with the yearly check-up. Would highly recommend buying your tub from these guys.”

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Thank you Jayne for taking the time to leave us a review. Our team pride themselves on offering an excellent service at all times from the purchase of your tub to the ongoing care. We look forward to your ongoing custom. Kind Regards Hydro Active Team.

“Excellent service, friendly and very helpful. Would use again.”

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Thank you Richard for taking the time to leave us a review. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“First class service from the delivery engineers chris and Martin, highly recommended company, very happy :)”

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Thank you Paul for taking the time to leave us a review. We will pass your comments onto the engineers who pride themselves on delivering excellent service. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“Chris was very friendly and efficient...very happy with service”

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Thank you Maggie for taking the time to leave us a review. Your comments will be passed onto Chris. We look forward to your ongoing custom. Kind Regards Hydro Active Team

“Good product and prompt service and communication. Completed service repair efficiently and on day stated”

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Thank you John for taking the time to leave us a review. Our team pride themselves on ensuring all repairs are carried out promptly to minimise any distruption to the customer. We look forward to your on going custom. Hydro Active Team

“Very good customer service, installation process went very smoothly and the information provided about the hot tub and chemicals was perfect. Would definitely recommend them.”

Helpful Report

Thank you for taking the time to leave us a review Ricky. We hope you and your family enjoy hours and hours of hot tubbing. We look forward to your ongoing custom. Hydro Active team

“Excellent and promt service. Martin just replaced my hot tubs faulty pump under warranty and now back up and running again!”

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Thank you for taking the time to leave us a review. We look forward to your ongoing custom. Hydro Active Team

“Superb service from start to finish Highly delighted Thoroughly recommend.”

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Thank you Mr & Mrs Barclay for leaving us a review. We hope you and your family enjoy the hot tub. We look forward to your ongoing custom. Hydro Active Team

“Always pleased with the excellent service. Helpful and Friendly.”

Helpful Report

Thanks for your valued feedback Mrs Procter, your custom over the years is greatly appreciated and we're happy to still be able to offer you back up and support when required.

Hydro-Active Pools & Spas is rated 5.0 based on 381 reviews