Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“Great experience!”

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Posted 3 years ago

“Received an item that is faulty. Although I sent all pics, info, returned item etc. They want to return the faulty item to me and don’t give me my refund. I won’t trust this company to put any orders in the future. That was my First order & my last one too.”

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Posted 3 years ago

“Was very happy with service from Hurleys”

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Posted 3 years ago

“Very good service and quick”

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Posted 3 years ago

“Hurleys customer service went above and beyond for me when buying Ugg boots for my granddaughter for Christmas. I would like to say a big thank you to Michelle.”

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Posted 3 years ago

“Received confirmation for item arrival on the 9th dec am. Item never arrived. Today is the 14th and the tracking ref shows is in Edinburg (I am in South East). Very poor delivery service!”

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Posted 3 years ago

“Delivered within 48 hours of order. I needed to phone though as I had returned a larger size and asked for an exchange but the refunded my card without letting me know as they didn’t have smaller size in stock. An e mail to advise this would have been nice. When I phoned to query the had a return of the size I wanted and I had to reorder again. All worked out OK in the end though.”

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Posted 3 years ago

“Not sure how people are stating quick delivery. Placed order 6 days ago and still not received confirmation of despatch. Only received an e-Mail today saying how busy they are and to be patient. Hope it’s worth the wait!”

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Posted 3 years ago

“Bought slippers for my grand daughter, they look very comfy and stylish, I think that she will be very pleased. Good service from Hurleys!”

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Posted 3 years ago

“Only place that had the particular colour ugg slippers I wanted. Communication was good and slippers received safely.”

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Posted 3 years ago

“A terrible store that allow others to use my email and have not responded to any communications I sent them. they have no systems in place to prevent scams and identity theft. Give them your information at your peril.”

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Posted 3 years ago

“Good service arrived as expected”

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Posted 3 years ago

“Ordered earrings fir my daughter, a week later I called them to see what was happening with my order, they couldnt tell me? A day later, I got an email to say they couldnt source them???? Then I was refunded.”

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Posted 3 years ago

“Great service and really pleased with my belstaff racemaster jacket in dark navy,reccomend shopping at hurleys,more discount than belstaff store.”

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Posted 3 years ago

“Fast delivery pleased with the slippers”

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Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Order arrived quickly and the item was true to the description given on the site. It was packaged securely and was exactly what I expected it to be.”

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Posted 3 years ago

“I did not receive my item”

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Posted 3 years ago

“Bought the Barbour Salltburn beanie cheaper than any other website, even during Black Friday week. Delivered on time and will be a lovely quality Christmas gift.”

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Posted 3 years ago

Hurleys is rated 4.5 based on 5,106 reviews