Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“The order never arrived”

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Posted 3 years ago

“I was very pleased with the efficiency of the family business. I phoned customer service with a problem.The phone was answered straight away very friendly and my problem was resolved immediately.I wouldn’t hesitate to use them again .”

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Posted 3 years ago

“Very disappointed arrived with scratches on it I emailed them a week ago and still haven't heard nothing back”

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Posted 3 years ago

“Easy to order. Quick delivery.”

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Posted 3 years ago

“Fantastic, ordered a coat for my daughter then realised it was the wrong one, rang up and spoke to a lovely lady who couldn’t have been more helpful within minutes the order was cancelled and the refund showed up in my PayPal. Ordered the correct coat which arrived five days later unfortunately it was too small so was sent back by recorded delivery at 4.30pm, by 11.00am the next morning I had an email to say my refund had been processed and this was already showing in my PayPal. Would not hesitate to shop here again.”

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Posted 3 years ago

“AMAZING- such amazing service was so happy with the process the contact and the products 100% recommend buying from Hurley’s.”

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Posted 3 years ago

“It looks very nice, but this is for a Christmas present so shall not be using myself. Packaging is excellent.”

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Posted 3 years ago

“Good product and really excellent service”

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Posted 3 years ago

“I love this makeup bag. Perfect size to fit in my handbag on a day out. Love the cute little ted Baker bow. Got it in the sale too”

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Posted 3 years ago

“Love this shop, helpful staff, lots of choice in all brands. Love shopping here.”

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Posted 3 years ago

“Excellent communication and fast delivery. Love my purchase. Thank you”

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Posted 3 years ago

“Very easy to order and at a very good price. Excellent packaging and delivery.”

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Posted 3 years ago

“Would have given 0 stars but it is not possible. Ugg sippers arrived looking like they have either been used or had gotten soaking wet and dried again. Suede was not smooth and soft like my other pair of these slippers. It was rough and worn. The sheepskin looked like it has been rubbed and was not the normal fluffiness you’d expect from ugg slippers. The piping was not properly done either, there were parts of the seam that were exposed. They clearly knew that they were used/faulty as they did not even question my complaint. On top of that, in the middle of this global pandemic where I am not comfortable visiting the extremely busy post office.. they did not even offer to arrange a collection for me. The response was poor, I was not even offered an alternative or any sort of compensation for the inconvenience caused. These were intended as a present which I clearly could not gift to someone. To top it all off.. I receive an email asking for me to send a review online. I work in this industry and know that reviews are asked for, expecting them to be good so they can be posted all over social media. Poor service. Poor product. Poor attitude.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Hat is such amazing quality and was such a great price, delivery was so fast considering everything going on.”

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Posted 3 years ago

“Service was excellent Thank you”

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Posted 3 years ago

“I found what I was looking for and at the best price ever.”

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Posted 3 years ago

“Prompt in dealing with order and dispatching arrived within detailed time”

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Posted 3 years ago

“Look great. Bought as a gift”

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Posted 3 years ago

“I would definitely use this Company again everything excellent!!”

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Posted 3 years ago

Hurleys is rated 4.5 based on 5,106 reviews