Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“Great service, would use again”

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Posted 3 years ago

“Best price whilst online shopping. Excellent quality. Excellent value. Received in good time for Christmas. Would certainly use this company again.”

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Posted 3 years ago

“Best prices on internet! Got a lovely Barbour, excellent prompy service.”

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Posted 3 years ago

“Great service and ugg boots”

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Posted 3 years ago

“Got the wrong size, sent it back, and Hurley's replaced it and got it to me in time for. Christmas. Fits perfectly, great quality, great service, top company”

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Posted 3 years ago

“Weatherproof jacket required to enable me to visit hospital on 20 occasions for cancer treatment. Absolutely delighted in every way with both the Hurleys' service and the high quality of garments. All achieved during difficult trading conditions. VMT. Have already placed another order.”

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Posted 3 years ago

“Great comms from Hurley informing me at every stage about my purchase”

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Posted 3 years ago

“I ordered a pair of trainers for a Christmas present and didn’t really give Hurleys enough time to get them delivered, but they did and I got the size wrong. I managed to send them back and the new ones came today Christmas Eve. They have been brilliant with updates and everything. From now on they are my number one brand clothes shop. Thank you guys”

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Posted 3 years ago

“Shocking customer care!”

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Posted 3 years ago

“Ordered for the first time a couple of weeks ago, was a little bit wary as had never heard of them before, but the order arrived in good time considering the Xmas period. Hurleys emailed me to apologise for the delay (slight delay of 2 days for dispatch) and offered me a discount code to use after Xmas. Really happy with the products and will definitely be using them again :)”

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Posted 3 years ago

“Really poor customer service. Box massively damaged and actual product marked. Tried to contact customer services, but have had no reply!! So close to Christmas, leaves me in a difficult position. Give a damaged present or give no present...”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Good communication and and delivery in just over week at a very busy time. An email to apologise for the delay and a discount code to use after the busy Christmas period. Thank you Hurleys”

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Posted 3 years ago

“We are Delighted with Hurleys xoxo Also we will be Lifelong Customers. Consider us Perfectly Happy. Amazing Kind World Class Service, Great Prices. We are So In Love with Hurleys!! We found our Rock Rose Ultra Classic Mini Boots here luv luv luv also they arrived Perfectly wrapped & Beautiful (:”

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Posted 3 years ago

“Here’s how Hurley’s makes some of its money—they offer wildly inaccurate sizing on their clothes, and then they DON’T cover shipping costs for exchanges. That means that if you’re buying from outside the UK (I’m in Washington, DC), you’ll essentially be stuck with what you order, as the cost of returning the item will be more than the value of the item itself. For example, my jacket cost $130 USD, but the cost to ship it back to Hurley’s when it didn’t fit was $135 USD. Watch out y’all!”

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Posted 3 years ago

“Still awaiting the product to arrive. 2 e-mails sent so far, no reply. Hope it’s just a delivery issue & i’ve not being scammed!”

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Posted 3 years ago

“Order confirmation received and I was kept notified about my order and despatch. My order was received in just over a week which I thought was good for the busy festive period!”

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Posted 3 years ago

“The item was as described, and was packaged and delivered as promised.”

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Posted 3 years ago

“Lovely product and excellent customer service via Instagram when I had an issue with delivery address.”

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Posted 3 years ago

“Had hunted everywhere for this important Christmas present and Hurleys was the only place. I was a little nervous as had never heard of them and wary it was a scam site. But after placing my order they kept me fully updated on progress and item was delivered on time and exactly as described. I may not have known of them before but will certainly use again! Huge thank you, Merry Christmas and keep safe to all at Hurleys!”

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Posted 3 years ago

Hurleys is rated 4.5 based on 5,106 reviews