Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“My wife received her shoes just in time for the party she wanted them for. 😀”

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Posted 7 years ago

“Fast delivery and having the sizes in stock helps!”

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Posted 7 years ago

“Offered a quality product at a very competitive price, customer services were very polite and the item was despatched promptly”

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Posted 7 years ago

“I ordered a Ted Baker parka to the US almost a month ago (today is 2/1/18, I ordered on 1/5/18) and still have not received it (and am beginning to doubt that I will ever received it - maybe by summertime). Instead of being shipped to the US, my package was somehow sent to Torino, Italy and has been sitting in the post office there since January 18. I have written customer service multiple times and have been met with mediocre responses at best. Most recently, Hurleys customer service told me that they do not yet consider the package lost and that it "might" be rerouted to my address or back to Hurleys at some point. They have not made any effort to send me a new jacket or compensate me for the delay (the $30 international shipping fee they charged me might be a start). Overall, I am extremely dissatisfied with Hurleys' second-rate international shipping and total lack of customer service.”

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Posted 7 years ago

“Half price sale and using DPD couriers.”

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Posted 7 years ago

“Quick delivery and quality items very happy”

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Posted 7 years ago

“Quick dispatch”

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Posted 7 years ago

“Delighted with purchase, delivery was prompt and product was excellent quality; super comfortable slippers”

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Posted 7 years ago

“Happy daughter arrived in 72 hours from ordering”

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Posted 7 years ago

“Good description of item clear sizes good photos of items excellent delivery”

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Posted 7 years ago

“Great price, very quick delivery. Will definitely use again”

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Posted 7 years ago

“Great product and price. First class service and communication.”

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Posted 7 years ago

“Good quality”

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Posted 7 years ago

“The process for Hurley's was very slow for an international service. It took them a while to ship and my item is still not here after 21 days. They say I have to sign for my item, but I have not yet received a date of delivery. They also do not offer an alternative to sign online and allow them to just leave my item. The purchase process was easy, but I ordered another pair just like these boots from the UK and from Spain (3 in all) and they both arrived already despite being ordered after this item. Please work on your international delivery process.”

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Posted 7 years ago

“Fast delivery and convenient price compared with the store. I’d certainly buy again!”

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Posted 7 years ago

“1/2 price Ugg boots fantastic”

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Posted 7 years ago

“Very quick and efficient service and delivery. Would recommend this retailer 5⭐️'s.”

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Posted 7 years ago

“I was very happy with the product and was happy with a lot of the products , when the product came it had 2 very small holes in but I didn't complain because I was more than happy with the low priced coat.”

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Posted 7 years ago

“Great price and fast delivery”

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Posted 7 years ago

“I found the whole service very safe, reliable and efficient. I would happily recommend and use them again.”

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Posted 7 years ago

Hurleys is rated 4.5 based on 5,106 reviews