Hurleys Reviews

Name: Hurleys
Address: Unit B12F, Heywood Business Park, Pilsworth Road, Unit B12F, Heywood Business Park, Pilsworth Road, Manchester
Rating: 4.53

4.5 Rating 5,106 Reviews

89 %

of reviewers recommend Hurleys

4.5

Based on 5,106 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024

Anonymous

Anonymous // 01/01/2019

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“My boots arrived safely and on time. Very pleased with the service as well as the boots being awesome. Thank uou”

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Posted 2 years ago

“Easy to order. Good service, arrived quite quickly. No problems”

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Posted 2 years ago

“Lovely jacket, better than expected. Orde a size up”

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Posted 2 years ago

“Gorgeous slippers and so pretty from ugg as always.. delivered speedily and packaged with care”

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Posted 2 years ago

“Quick and easy process”

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Posted 2 years ago

“Quick delivery, lovely slippers”

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Posted 2 years ago

“I thought they were the lighter pink, they are comfy but not the right colour Thanks”

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Posted 2 years ago

“My order and delivery of Ugg boots came on time, the boots were fantastic and the service from Hurleys was amazing, I would recommend this company, especially as I was let down by a previous company and ordered these boots with only a few days left before Christmas, Hurleys were amazing - Thank you.”

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Posted 2 years ago

“I dislike giving negative reviews but sadly this is one. Received the Paul Smith socks (pack of 3) but when opened each pair still had the security tags attached, they were returned and contacted Harley’s 18/1, only this pack remained so tags removed and sent to me, 31/1 and still no socks.”

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Posted 2 years ago

“Prompt delivery. Item needed to be returned which was dealt with quickly and refund given.”

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Posted 2 years ago

“I ordered a pair of boots online to be delivered to my local Hurleys store. The boots were unfortunately too small so I asked the store what my options were. They didn't have another size for me to try so I asked for a refund. This is where it got a little crazy? I was told that I could not return the boots to the store and I would have to go back online and start a returns process this way. I protested that I hadn't even left the store and I purchased from the same company so why can't I just leave them with the store? "Oh, because you haven't actually left the store we can handle this for you", was the response I received. What on earth is the difference? Hurleys you need to look at your policies.”

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Posted 2 years ago

“Great quality and good customer service… kept well informed of delivery status.”

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Posted 2 years ago

“Beautiful slippers. Ordered size 6 and when they arrived they were much too big so had to return. Refund came within 3 weeks but I had to pay postage both ways which adds to the cost.”

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Posted 2 years ago

“Great wear just as described”

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Posted 2 years ago

“I found what I wanted easily and website was simple to use Communication good”

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Posted 2 years ago

“Ordered then told a week later didn't have the stock”

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Posted 2 years ago

“Excellent service - the boots were sent promptly and were well packaged. I will use your online service again.”

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Posted 2 years ago

“Ordered a pair of Dubarry boots online at a fantastic price. Despite being ordered during the Xmas/New Year period of numerous bank holidays, they were delivered promptly. Would thoroughly recommend Hurleys!”

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Posted 2 years ago

“Next day delivery, perfect item, perfect service. Thank you”

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Posted 2 years ago

“I bought the slippers for a christmas present and they were delivered very quickly and very well packaged.”

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Posted 2 years ago

Hurleys is rated 4.5 based on 5,106 reviews