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Hurleys Reviews

4.5 Rating 5,106 Reviews
89 %
of reviewers recommend Hurleys
4.5
Based on 5,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hurleys Reviews
Visit Website

Phone:

01706628114

Email:

sales@hurleys.co.uk

Location:

Unit B12F, Heywood Business Park, Pilsworth Road,
Unit B12F, Heywood Business Park, Pilsworth Road
Manchester
OL10 2TT

Hurleys 5 star review on 26th January 2024
Jolene
Hurleys 5 star review on 24th December 2023
Henry
Hurleys 5 star review on 15th October 2023
Rachel
Hurleys 5 star review on 28th June 2023
Kevin
Hurleys 5 star review on 23rd June 2023
Miguel
Hurleys 5 star review on 31st January 2023
Christine
Hurleys 5 star review on 31st January 2023
Christine
22
Anonymous
Anonymous  // 01/01/2019
Excellent quality
Helpful Report
Posted 5 years ago
Fantastic efficient service over the Web dept. Sorted an issue out immediately. Very friendly - cannot praise enough.
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Posted 5 years ago
Really friendly and helpful staff Nothing seems to be too much trouble
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Posted 5 years ago
Excellent Service - I realised my order wouldn't arrive in time for my holiday so phoned customer service and they managed to change the delivery to a next day delivery for me. Very happy customer.
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Posted 5 years ago
I purchased my sandals on-line and hit a problem I used the on-line customer service advisor who was extremely helpful and polite. My sandals arrived in a reasonable timescale and I'm very pleased with them.
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Posted 5 years ago
Easy order. No problems shipping to Wales. Sufficient delivery time
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Posted 5 years ago
Helpful staff. Great prices ad latest releases
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Posted 5 years ago
both items ordered were presents and one wasnt available - i received a refund without any problems but maybe the item shouldnt have been avaiabe on the website.
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Posted 5 years ago
Price and bracelet lovely. Just took 8 days to arrive, which was longer than hoped.
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Posted 5 years ago
Good service
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Posted 5 years ago
I have ordered couple Ted Baker items from Hurley’s. I’m absolutely satisfied with my purchase! I’m in the USA and it’s difficult to find Ted Baker’s items on sale here. Even with spending some extra money on international shipping my order came up being 30% less expensive than what I would pay here. No problems with shipping, got my parcel in about 8-10 days after placing my order. Will definitely shop at Hurley’s again!
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Posted 5 years ago
Excellent in every way. Really good price on the jacket I bought. Excellent delivery time.
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Posted 5 years ago
Not happy with customer service
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Posted 5 years ago
Hi Janet I am very sorry you are not happy with our customer service , if you would like to contact us directly we can look into your complaint for you , Apologies I cannot see any communication via e-mail at present. Thank you Hurleys
Posted 5 years ago
Easy to order .and picked up easy will buy again
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Posted 5 years ago
Horrible. They have the worst customer service. Do not buy from them.
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Posted 5 years ago
Thank you for your review, i am very sorry you are disappointed with our service , However your item was shipped & delivered in our advertised timeline, unfortunately your item is now 1 month out of date of our return period. all our policies are available to view on our webpage . again we apologies for any misunderstanding. Hurley web team
Posted 5 years ago
Very satisfied, excellent fast service.
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Posted 5 years ago
Good product,good quality and cheaper than other websites,fast delivery only took two days to recieve the item.
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Posted 5 years ago
Ordered very easily from website , and prompt delivery .
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Posted 5 years ago
At last truly flat trainers without heels, so much I purchased two pairs, many thanks for a quick and reliable service.
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Posted 5 years ago
Great quality, great fit. Would recommend, bought armani jeans and boss T-shirt’s.
Helpful Report
Posted 5 years ago
Hurleys is rated 4.5 based on 5,106 reviews