Humax Direct Reviews

Name: Humax Direct
Address: The Mille, 1000 Great West Road, Brentford, The Mille, 1000 Great West Road, Brentford, United Kingdom
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

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“Replacement Humax remote control delivered promptly by you and working correctly. However, we feel that the original remote control should have functioned properly for a much longer period than three years. We haven't experienced such a failure before in a Humax or any other make.”

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Posted 7 years ago

“It has so far [within a month] failed to record THREE programs and part recorded TWO others!”

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Posted 7 years ago

“too many updates and customers finding it difficult to use the machine. it does not to the update automatically and keeps freezing.”

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Posted 7 years ago

“Powerful, yet simple to use. Effortlessly brings together powerful freeview recordings, catch-up and Netflix. Love it, especially never missing out due to overlapping recordings!”

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Posted 7 years ago

“Very helpful Customer Services.”

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Posted 7 years ago

“Not user friendly, now the box is locked up.”

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Posted 7 years ago

“Great little box of tricks. Just what was required. Like the way we get quickly to recently completed programmes,”

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Posted 7 years ago

“We did find the format different from our old Humax and quite confusing compared to the old one.The instructions were not user friendly,so it has been a matter of trial and error.The lettering ,grey,white on black background is difficult to read.I think we are getting more used to it now”

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Posted 7 years ago

“They get it mostly right most of the time. Tend not to accept criticism of their products.”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Good box but a bit noisy when running. Can hear hard disk or fan running which is annoying if you are in a quiet room.”

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Posted 7 years ago

“Very easy to use and a good alternative to SKY. Only draw back not able to record catch up as you can with SKY.”

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Posted 7 years ago

“You made me happy because I can now use my freesat box to it's full potential again. The replacement remote I ordered was spot on-very please with purchase!”

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Posted 7 years ago

“Only used for a couple of days as it kept freezing, however my issue was with your staff member that I spoke to on the phone. Quite possibly the worst customer service I have ever experienced! Because of his attitude I asked for a refund not exchange and I certainly would not recommend the company.”

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Posted 7 years ago

“Once we received a working box it was easy to set up and we haven't looked back. The first box didn't work but was replaced within two days by a new box free and return post taken care of. An excellent experience.”

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Posted 7 years ago

“Purchased this refurbished unit and was very surprised,arrived promptly in excellent packaging,and to be frank you'd be hard pressed to know this was a graded product. Casing and condition was like new,RCU new .......... everything was like new!! And the price was a bonus,this is the 3rd Humax refurbished I have purchased(previous from Amazon) and I would highly recommend.I have no connection with the company and this is a totally independent review”

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Posted 7 years ago

“Did exactly what it said.like the recording facility”

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Posted 7 years ago

“it does everything it should, easy to set up”

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Posted 7 years ago

“So easy to use and features such as "on demand" are really good. Very happy with the recorder.”

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Posted 7 years ago

“Despatched on time, collected promptly.”

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Posted 7 years ago

Humax Direct is rated 4.1 based on 317 reviews