Humax Direct Reviews

Name: Humax Direct
Address: The Mille, 1000 Great West Road, Brentford, The Mille, 1000 Great West Road, Brentford, United Kingdom
Rating: 4.09

4.1 Rating 317 Reviews

78 %

of reviewers recommend Humax Direct

4.1

Based on 317 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email

Humax Direct 5 star review on 27th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very pleased with product so far.”

Helpful Report

Posted 7 years ago

“Excellent service. Very pleased with product so far.”

Helpful Report

Posted 7 years ago

“Excellent service. Very pleased with product so far.”

Helpful Report

Posted 7 years ago

“Excellent service. Very pleased with product so far.”

Helpful Report

Posted 7 years ago

“The telephone order we phoned through was handled very efficiently and deliverd the next day. Thank you for your good service.”

Helpful Report

Posted 7 years ago

“I am really pleased with the Humax box i purchased recently, the only real criticism was that the remote control didn't function particularly well so i had to purchase another direct from Humax at a cost of around £30.00. I had seen several other complaints about the remotes not working properly but the new one seems to be fine. The overall experience has been good.”

Helpful Report

Posted 7 years ago

“The purchase arrived very quickly, which is good. It is a Christmas present so it has not been unpacked yet.”

Helpful Report

Posted 7 years ago

“Great service - product delivered exactly on schedule”

Helpful Report

Posted 7 years ago

“Works very well, a bit more complex than my previous Humax but it was easy to used to.”

Helpful Report

Posted 7 years ago

“The first box was faulty so a replacement was sent shortly afterwards. Great! But the delivery guy asked for the remote. the power pack & I gave him the instructions as well. On opening the new box, discovered just the unit inside. It has taken 11 days to get them sent back! Minus the instructions. No real fault of Humax, but all down to DPD delivery company. Thanks guys!”

Helpful Report

Posted 7 years ago

“I had sent E-mails to Humax ( BEFORE ) I bought a new box from them letting them know what I needed received NO ANS a friend came over and helped me order a new one BUT when I received it it sat for 3 days waiting for a friend help me set all up after hooking it up we found out it does NOT let me transfer to hard drives nor read my hard drives I sent Humax a question asking about it can I or can't I transfer a few days later I received saying no you can NOT transfer on this type of model I asked anything we can do for me WELL less than 30 days and they said no you are stuck with it sorry out side of 14 days by a few days but I was asking before that so no I am not happy with the service I have received from them and very unhappy with the product if there were any other make so I would never have to deal with them again I would be very happy poor policy HUMAX they do NOT care about the people just Their profits all they care about is MONEY not the custermer and yes I have all my E-mails to and from them JIM m18wheeler@juno.com”

Helpful Report

Posted 7 years ago

“It would have been 5 stars, but unfortunately I did not receive the email advising me that my order was on the way, until after the item had been delivered.”

Helpful Report

Posted 7 years ago

“sorry have not connected it up yet having health problems”

Helpful Report

Posted 7 years ago

“Good system,Good product,Good supplier/manufacturer. Very easy transaction”

Helpful Report

Posted 8 years ago

“Excellent product only downside is 1800t you can't use remote to control main TVs unit”

Helpful Report

Posted 8 years ago

“Product is excellent value for money. Good, timely delivery via DPD. Had some minor problems registering and placing order on the Web site. Documentation on line could also be a bit more comprehensive for us "Geeks". For example, more technical information to help in making a decision about options for an external HDD. Otherwise, a very good product and company.”

Helpful Report

Posted 8 years ago

“helpful with all questions”

Helpful Report

Posted 8 years ago

“Arrived very quickly easy set up, quality components works exactly as it should.”

Helpful Report

Posted 8 years ago

“I made my initial purchase; a 'refurbished' Humax Foxsat-HDR, from Humax in 2010. Never the less, when I had a problem with that unit Humax arranged for it to be collected and a replacement delivered. Free of charge. I am still using that Humax Foxsat-HDR now at the end of 2016.”

Helpful Report

Posted 8 years ago

“Very efficient service”

Helpful Report

Posted 8 years ago

Humax Direct is rated 4.1 based on 317 reviews